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MainStay Suites Airport

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Traveller (12)
Room & Suite (41)
Dining (6)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“full kitchen”(11 reviews)
“living area”(11 reviews)
“front desk”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
Filter reviews
193 results
Traveller rating
122
45
15
5
6
Traveller type
Time of year
LanguageEnglish
122
45
15
5
6
Show reviews that mention
All reviewsfull kitchenliving areafront deskvariety of cerealsseparate bedroomgreat hotelroom suitearriving latequiet at nightextended stayva tech graduationfree shuttlesmall kitchenstaff went out of their waythe hotel is pet friendlythe sofa bedthe breakfast area
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1 - 5 of 193 reviews
Reviewed 1 week ago

We stayed at this hotel for five nights over July 4th and had a wonderful experience! Our room was very comfortable and suited our needs perfectly. The staff were very helpful and caring; Amanda, Charles and Cora went out of their way to be kind....More

Thank C3180DAstevens
Reviewed 1 week ago via mobile

My hubby, two of our boys and myself stayed seven nights in this great location and loved It! The staff was very helpful and friendly. The room was clean, quiet and well-appointed. We were close to everything we needed- grocery store, mall, hiking, Blue Ridge...More

Thank Karen M
Response from John D, Director of Sales at MainStay Suites AirportResponded 1 week ago

Dear Guest, Thank you so much for your recent stay and taking time to share your fantastic feedback. We are so glad your family had a great stay with us. You are right about our fantastic Valley View Mall location. In addition to the shopping,...More

Reviewed 30 May 2018

Great experience! The staff were very friendly. The room was clean and spacious. The breakfast was excellent with hot foods such as eggs, sausage, biscuits and gravy, as well all kinds of pastries. Easy location off of interstate. We will definitely stay here again next...More

Thank Jason A
Response from John D, Director of Sales at MainStay Suites AirportResponded 31 May 2018

Dear Guest, Thank you so much for staying with us and taking time to share your fantastic feedback. We are glad you enjoyed our complimentary All American Breakfast that offers a little something for everyone. We get many guest comments how much they enjoy our...More

Reviewed 29 May 2018 via mobile

Staff is very friendly and the Manager is awesome. Fast check in and our suite was lovely, spotless and very comfortable. Beds are so comfy and bathrooms are large. We were very happy with the hotel, our room and most of all the friendly service....More

Thank Debbie G
Response from John D, Director of Sales at MainStay Suites AirportResponded 29 May 2018

Dear Guest, Thank you for staying with us and taking time to share your feedback. We will be sure to tell all of our staff about your fantastic comments about them. All of our staff takes great pride in our guest and facility. We will...More

Reviewed 17 May 2018

As the title says, this is the nicest Choice Hotel property we have stayed in. Room was comfortable & clean, nice kitchen & bath, friendly and helpful staff, good coffee and hot breakfast. Excellent property!More

Thank Steve F
Response from John D, Director of Sales at MainStay Suites AirportResponded 17 May 2018

Dear Guest, Thank you for staying with us. We are so pleased by your comment that we are "the nicest Choice hotel you have stayed in. Our staff takes great pride in our guest and hotel and this often translates into our guest having a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Non-Smoking Hotel
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 89 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#9 Family Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 89 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#9 Family Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (12)
Room & Suite (41)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Erin C
28 April 2018|
Answer
Response from Elroy N | Reviewed this property |
They had thise little 2 cup ones with a flat filter. We went to desk to ask for more. . But they did have plenty of coffee down by the lobby.
0
Votes
xrayjng
31 January 2018|
AnswerShow all 3 answers
Response from robertnC4809OY | Reviewed this property |
Not sure,I think they only have a few, I would contact hotel
0
Votes
1Sundrop
29 May 2016|
AnswerShow all 2 answers
Response from John D | Property representative |
We do not have a pool, but our sister property next door does and our guest are welcome to use it. We are located in the same parking lot.
1
Vote
Room Tips
"Any room here is a great location."
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"I give the hotel ratings a five stars, but it wouldn’t let me click on them!"
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"The top floor facing the front of the building offers great views of the famous Roanoke Star!"
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"Top floor is quiet"
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