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MainStay Suites Airport

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#14 of 40 Hotels in Roanoke
Certificate of Excellence
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MainStay Suites Airport
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Roanoke, Virginia
Reviewed 5 weeks ago

We had to move out of our house for 14 days in order to do some construction and We were fortunate to find Mainstay. I looked at other Suite Hotels in the area and we thought Mainstay was the best chose and much cheaper. Bonnie Brown, the manager, was extremely helpful. I went to look at the property about a...

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Helpful?
Thank reolha
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your positive response. We have many guest that either are doing home renovations, relocating or in transition from one home to another that stay with us. While nothing is like home, we can provide a full suite guestroom that has a kitchen and living area. With our...

Reviewed 20 October 2016 via mobile

I was in Roanoke for work and I am super happy I chose MainStay Suites! The rooms are very nice and setup quite conveniently. Clean, comfortable and affordable. The staff was very helpful and proactive. This location can't be beat either.

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Helpful?
Thank Benjamin P
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and sharing your positive comments. Thanks for telling others that read our reviews about our great price, clean and comfortable suites. Many guest like you find our Valley View Mall location fantastic with everything you need right outside our door. With our full suites hotel you can have a suite that is...

Reviewed 12 October 2016 via mobile

I could not find one thing wrong with this hotel. The staff, and I mean everyone I came across and not just the front desk, were extremely friendly. The room we had was very clean, as was the whole hotel. Breakfast is served daily...several choices of cereal, fruit, yogurts, waffles, eggs and meats. There are two putting greens on the...

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Helpful?
Thank tabathawian
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and sharing your wonderful feedback. You covered some many great points about our hotel. We will be sure to tell the stay that you said EVERYONE was "extremely friendly". It’s not every hotel that has a putting green, glad your Grandson liked it. One of our best assets is our location, as...

Naples, Florida
Reviewed 3 October 2016 via mobile

My husband and I were on another road trip to New England and we decided to stay in different brand hotels. On road trips we always stay in hotels that have full kitchens. After a long day of driving, we enjoy just staying in our room and cooking our meal. This was the first time we stayed at a Mainstay...

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Helpful?
Thank Away34467
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for your stay with us and great review. We are very excited that you decided to try a new brand and are a first time at a Mainstay. Guest that has never experienced our full suites with kitchen and living rooms really enjoy a room about 50% larger than a standard hotel room. As...

Roanoke, Virginia
Reviewed 7 September 2016

This facility is a little dated, but as of the autumn of 2016, the rooms are being redecorated. The staff are friendly, the breakfast is nice and varied, the rooms are clean and beds are comfortable. It has a small exercise room but no swimming pool. It is well located but can be a bit of challenge to get in...

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Helpful?
Thank Iwannagetoff
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and sharing your feedback. We are glad you enjoyed our newly renovated guest rooms. This project is ongoing and not all of our rooms are complete, but we will be working floor by floor till all are done. We are glad you like our complimentary All American Breakfast and will share with...

Augusta, Georgia
Reviewed 24 August 2016

While the decor in our room was very dated and the price a little high for something that looks so old, the beds were comfortable, clean and met our needs with two small dogs. I would happily stay here again.

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Thank A_Logan_W
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share you feedback. We are glad you brought your pets with you. Thank you for sharing that you found our hotel to be clean and comfortable. You are correct about the need for some renovations and I am happy to report we have started this process in the...

Fredericksburg, Virginia
Reviewed 20 August 2016 via mobile

This facility is definitely older. It is a very dated hotel. The elevator was really slow, but that's not a big deal. Otherwise, the two bedroom suite with 2 bathrooms was good. The bigger bedroom has a shower only, and the smaller bedroom has a tub. The little rubber ducks were a nice touch. The fitness center was equipped decently....

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Helpful?
Thank Josh L
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to stay with us and sharing your feedback. I am glad most of it was positive. We will be sure to tell our staff you found them friendly and glad you enjoyed the suites with kitchen and living room. You are right about our hotels with pools being sister properties. In fact the...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 18 July 2016 via mobile

This is THE place to stay in Roanoke or Salem, VA. We stayed from 7-14 to 7-17 and paid an advance price of $295, tax included, for a 2 room suite that had 2 queens, double bed pull-out sofa, 2 TVs, bath, and full kitchen w/ dishes, full size dishwasher, 2 eye stovetop, and full size refrigerator. Our family of...

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Helpful?
Thank A TripAdvisor Member
John D, Director of Sales at MainStay Suites Airport, responded to this review

Thank you so much for staying with us and taking time to share your feedback. I could not write anything better that what you said about our property! Great value, full suite with kitchen and living room, fantastic breakfast and pet friendly! The only thing you missed is how great our staff is and the fantastic Valley View location with...

Reviewed 29 June 2016

Check in was fast and efficient. Front desk clerk was able to provide recommendations for a later evening supper (Shakers - nearby). King suite room was comfortable, well appointed, and clean. Really wish we had been able to stay more than one night! Loved the rubber ducky that was left for us!

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Helpful?
Thank Dixie71
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us and taking time to share your comments about your positive experience. We are glad you enjoyed our full suite hotel. Our location at Valley View Mall provides shopping, dining, movie theater and so much more right outside our door. So glad you enjoyed the rubber ducky on your bathtub. This...

Roanoke, Virginia
Reviewed 9 June 2016

after losing our home to a fire in April 2016, we were truly embraced by everyone at Mainstay Suites. This is cleanest hotel. Our dogs were welcomed there. The front desk staff became like friends, yet they were professional. Never too busy to help. The manager Bonnie was another sweet soul, that geniunely cared about people staying there; if you...

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Helpful?
Thank gjgatti1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: ₹ 6,585 - ₹ 10,658 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Airport 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Airport staff and other travellers.
3 questions
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Lynchburg
6 months ago

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Questions? Get answers from MainStay Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the king suite”
 of 5 bubbles gjgatti1, 9 Jun 2016 | Read review
“Dont look for anywhere else to stay. You cannot fail to enjoy your stay here”
 of 5 bubbles 178difinbow, 3 Mar 2016 | Read review
“Any rooms overlooking the beautiful field and mountains.”
 of 5 bubbles MarineCorpsLyons, 7 Feb 2016 | Read review
“Back of hotel faces mountains”
 of 5 bubbles 960alfredc, 16 Nov 2015 | Read review
“The 1-bedroom suite is excellent and what we choose every time we travel.”
 of 5 bubbles 8xNanna, 8 Aug 2015 | Read review
5 of 5
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