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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from MainStay Suites Airport
Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 37 hotels in Roanoke
Location
Cleanliness
Service
Value
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke/Blacksburg Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Complimentary tea
Vending machine
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
Full view
46Car recommended
Grade: 46 out of 100
25Restaurantswithin 1 km
2Attractionswithin 1 km
232Reviews7Q+A50Room tips
Reviews
Traveller rating
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This suite hotel was reasonably priced. However, the tv remotes did not work, the quest replacement area, for soap, shampoo, dishwasher soap, etc.,was empty. The housekeeping staff had their masks around the necks. The carpets were very dirty with mystery stains on the couch. The kitchen was clean with some dishes.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Avoid this place. There are many options around and nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I have been helping my brother & his wife relocate from KissimmeeFL to FloydVA siting the past week. We still have more household items to transport from storage in RollaMO, so My brother & I are flying from ROA to STL early tomorrow. To comfortably make the flight, we are overnighting in the amazingly nice Mainstay Suites. Even better, receptionist AMANDA professionally checked us in & gave a wealth of info. Her superior disposition made it easy for us to enter and easily become familiar with all the options. AMANDA has demonstrated what every employer wants: intelligent/knowledgeable staff who effectively promote the business and treats all customers with care & respect. Her devotion to duty inspires all who meet her, and I’ve little doubt that She will soon become one of the top leaders in this business of hospitality! She certainly has my coveted “iWheel of Approval!”…
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Overnighting close to the airport for early morning flights and using the shuttle service is so...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Front desk clerk would not provide the usual medical staff discount. Said I needed to speak to a sales manager for that. No other front desk clerk has ever said such. I stay at the hotel frequently and have never had this issue. Moved to 3 rooms after working a double shift. Bathrooms not clean, counters and showers dirty, bed spreads dirty, sheets with hair in them and spots all over them, hot and humid room while ac constantly running, toilet constantly flushing and running by itself, no staff, phone not working in the 3rd room to notify front desk about anything. $175 for this stay makes no sense with all of this going on. No accommodations, discounts, refunds or offers made. Hotel needs upgrades and a serious cleaning. Staff should be trained to handle issues instead of directing customers to sales manager especially when there is nothing to purchase. Attitude at the front desk matters. Friendly but indifferent front desk staff. Attitude matters.…
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Date of stay: November 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Friendly but indifferent front desk staff. Hotel could use a major remodel. Room was spacious with plenty of options for long term stay. Room was lacking basic toiletries like shampoo. Smoking are right outside the room and the through-the-wall HVAC unit managed to pull cigarette smoke into room. No breakfast. Luckily found a Waffle House not far away.
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had plans to attend a concert nearby on the night of our stay and then attend an event at the Berglund Center the next day. We live an hour away so instead of driving back home and then up again we decided to spend the night in Roanoke. After researching hotels in the area, I booked an overnight stay several weeks in advance for my family of 4 without issue. When we arrived, our home address was used to determine how far away we lived from the hotel. The estimation came up to 47.8 miles. We were informed that the hotel doesn't allow reservations within a 50 mile radius. We were turned away. As we left with our youngest in tears who had been so excited for our stay and luggage in-tow, another employee of the hotel followed us out to recommend another hotel close by that didn't share their policy. That particular hotel was nearly double the rate. He continued to apologize and stated that they've had too many locals stay and wreck the rooms and that was the reason for their policy. I personally wouldn't label living an hour away a "local" but to each their own. With the concert beginning in an hour, we were left to figure it out and we were glad to spend our money elsewhere--at a hotel even closer to our events for a rate cheaper than Mainstays.…
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Make sure your home address is more than 50 miles away from the hotel because they will still let...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amanda at the front desk was wonderful and very accommodating. We got a smoking and pet room by mistake so we were disappointed . The hotel was full so she adjusted our room rate. Amanda requested for Housekeeping to put a machine in our room and it neutralized the odor and it was so refreshing, smoke odor totally gone. Very clean room and well stocked. Needed a larger frying pan and salt, they got what we needed and were so courteous and friendly. Would definitely stay there again.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amanda at the front desk was super helpful and kind when we had an issue with parking. Overall a nice clean Hotel with awesome rooms for an extended stay. I would highly recommend this location to others.
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Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed with 4 other friends in a standard 2 queen suite with sofa bed. Enough room for us all, and we had one of the rooms that had been updated. Decor downstairs was homey, breakfast was good, staff was friendly, and views were great. Would recommend.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from garyDLIvp, VP of Operations at MainStay Suites Airport
Responded 4 Jun 2020
Thanks for being our guest. I'm glad you and your friends had an enjoyable stay with us and had plenty of room in our large suites. Thanks for taking the time to share your comments and I hope you will visit with us again. Gary Purvis VP of Operations
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Stayed here because offers 2 bedroom suites with living room and decent kitchen. Kitchen stocked for basic cooking with plates, cups, glasses. also could get from hotel crock pot, blender and other cooking utensils which I thought is a great idea. Room was nice but wish one bed was a king. Also decor needs updating through out the hotel but they are in process of remodeling. Front desk check in and out easy and staff very pleasant. Breakfast was good enough, nothing elaborate but will mention the gentleman who was maintaining it on 2/17 was constantly checking things, cleaning, etc.Was impressed. Also there is no noise from airport so that is a plus. There is some road noise faces the main road but not all night. Good location with several restaurants nearby and easy to get.to, once you figure it out first time.…
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from garyDLIvp, VP of Operations at MainStay Suites Airport
Responded 24 Feb 2020
Thanks for staying with us and for the nice, detailed review. I'm glad you like our over sized rooms with full kitchens and accessories. We have a great location that is convenient from I-81, the airport and Valley View Mall. Thanks again for choosing us and we look forward to seeing you again. Gary Purvis VP of Operations Dominion Lodging, Inc.
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The rooms need to be updated and some work needs to be done on flooring but it was clean and had large rooms. One of our non smoking rooms smelled very bad with smoke but they quickly put us in another room. Service was very good. The business computer needs to be trashed and replaced with one that works.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from garyDLIvp, VP of Operations at MainStay Suites Airport
Responded 28 Jan 2020
Thanks for staying with us. I'm glad you enjoyed your visit and we are in the process of replacing carpet and ceramic tile floors. I'm sorry there was an issue with the smoke smell and I'm glad the staff was able to correct the situation for you. I hope you will stay with us again. Gary Purvis VP of Operations Dominion Lodging, Inc.
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PRICE RANGE
$116 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay suites airport hotel roanoke, mainstay roanoke, mainstay suites roanoke
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
77
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Claim Your Listing Frequently Asked Questions about MainStay Suites Airport
Which popular attractions are close to MainStay Suites Airport?
Nearby attractions include Valley View Mall (0.9 km), All In Adventures Escape Rooms (1.1 km), and The VR Center (0.9 km).
What are some of the property amenities at MainStay Suites Airport?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at MainStay Suites Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites Airport?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at MainStay Suites Airport?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites Airport?
Conveniently located restaurants include Shakers Good Food & Drink, Cheddar's Scratch Kitchen, and Carrabba's Italian Grill.
Are there opportunities to exercise at MainStay Suites Airport?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at MainStay Suites Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at MainStay Suites Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does MainStay Suites Airport offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to MainStay Suites Airport?
Many travellers enjoy visiting St. Andrew's Roman Catholic Church (4.5 km).