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Courtyard Roanoke Airport

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Traveller (48)
Room & Suite (28)
Dining (8)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
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300Reviews
74Photos
2Q+A
44Room tips
Traveller rating
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Popular mentions
I planned a shopping trip with my girlfriends. This hotel was convenient to the highway, shopping mall and restaurants. We had a great time. The hotel had excellent service. We were satisfied with the drink selections at the bar and food. We plan to make it a annual or
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Epic customer service fail. Frequent traveler, Big Courtyard fan as Marriotts rarely disappoint. Not this trip. Extremely noisy guests in next room. Requested relocation but no rooms available. Front Desk Staff indicated they would address immediately as we could not be
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Response from ROACourtyardGM, Manager at Courtyard Roanoke Airport
Responded 24 Oct 2018
Dear Burnleyfarm, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We have seen that your stay was really disappointing and you were not able to get rest during your time here. It is clear that we failed to meet your expectations and ours as well. We see that you have been a loyal Courtyard by Marriott patron and this stay has soured you on the brand. We are very disappointed that you will not be staying with with the Courtyard family of hotels again. We will do everything in our power to fix the breakdown in our guest service process to make this Courtyard as great as the others you are used to. Thank you again for staying with us and we are very sorry. Sincerely, Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Airport
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Room was very quiet for an excellent nites sleep! There is nothing negative to say about this Courtyard as furniture and decorations are all new! If I could complain there is no free breakfast as with much of the Marriott chain I believe all Courtyards! Reception was friendly
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Friendly efficient staff Rooms well kept and plenty of parking. Off the main drag so rooms are quiet. Close to a few restaurants and only a mile away from the shopping mall I would return when my travels bring me to Roanoke again
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Response from ROACourtyardGM, Manager at Courtyard Roanoke Airport
Responded 31 Jul 2018
Dear C H L, Thank you for providing feedback regarding your stay at the Courtyard by Marriott Roanoke Airport. Guest feedback is the only true measure of how we are doing as a hotel and staff. It is wonderful to hear that you enjoyed your stay with us. Thank you again for staying with us and we look forward to being able to serve you again in the future. With Regards, Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Airport
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I have used the Courtyard many times over several years. The staff treats me so well, and they are ready to help in any way. I couldn't be happier with my experiences there. I highly suggest anyone stay there!
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Response from ROACourtyardGM, Manager at Courtyard Roanoke Airport
Responded 19 Jul 2018
Dear robo2702, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We certainly appreciate your loyalty not only to Marriott but to our hotel when you are in the Roanoke area. We always try to make sure that each and every guest , whether they are regular visitors or are new to our hotel have the best experience possible. For our staff to hear that their hard work and dedication to customer service have had an impact on you is extremely rewarding. We hope that we can continue to serve you for many years to come. Thank you again for staying with us and we hope to see you very soon. With Regards, Joe Bender Assistant General Manager Courtyard by Marriott Roanoke Airport
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123456
Hello Elizabeth J, Thank you for choosing to stay with us while you are in Roanoke. We appreciate your patronage. We do have refrigerators in all of our guestrooms. We have a microwave located in the lobby for all of our guests to use but if you could give us a call at the hotel, we can arrange for one to be placed in your room. We also do have single serve coffee makers in each room. If you need additional coffee, please just let the Front Desk know and they will ensure housekeeping leaves you additional coffee each day when they service your room. Thank you again for staying with us and we look forward to serving you! Adam Michael General Manager
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Show all answers
"High Floor"
"Ask for a room away from the elevator."
"Choose a room at another hotel!!! :-/"
"Away from airport runways!"
"near shops"
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1234569
PRICE RANGE
US$ 98 - US$ 191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott roanoke airport hotel roanokecourtyard roanoke airportroanoke courtyardroanoke marriott
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
135
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