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Comfort Inn Roanoke Airport

289 reviews
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Traveller (25)
Room & Suite (10)
Dining (2)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(45 reviews)
“large mall”(7 reviews)
“waffles”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)Write a Review
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All reviewsfront desklarge mallwaffleschoice hotelsbeyond the call of dutyroanoke airportroom was cleani highly recommend this hotelcomfortable hotelnext morningsausage gravythe breakfast areavalley view mallchecking intwo queen bedsroom keywaffle maker
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61 - 65 of 288 reviews
Reviewed 18 May 2016

This is our third (my wife's fourth) stay. Staff has always been great. Rooms are roomy(redundant?), well lit, and comfortable. We have stayed on all 4 floors. The elevator comes swiftly when called but does not feel like a thrill ride when we are in...More

Thank MrRodgers1952
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 22 May 2016

Dear Returned Guest, It is fantastic to hear that your return stay was just as enjoyable as before! We thank you for your compliments regarding our rooms and amenities, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be...More

Reviewed 10 May 2016

The room was very nice and clean. We had all the amenities. Mrs. Brenda at the front desk was Great!!!!! The location was great because we were near everything. We were greeted each time we entered or left the hotel. It was very quiet and...More

Thank monicarr3169
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 15 May 2016

Dear Guest, Thank you for your thoughtful review. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We hope to see you again. Next time...More

Reviewed 8 May 2016

I was in Radford for my son's graduation and couldn't find a room there, so I decided to book a room in Roanoke. Although my stay was pleasant enough, I probably would not stay again. My room could have used some housekeeping attention, and the...More

Thank Sonny P
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 15 May 2016

Dear Guest, I’m sorry that our hotel and its' accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you disappointed. Your feedback is welcomed as it allows us to monitor the guest experience and serve our...More

Reviewed 3 May 2016 via mobile

Stayed here for 1 night in the middle of a military move with our giant dog and 2 cats. The room was clean but the decor dated. The bathroom was surprisingly large. The staff for the most part was friendly. The area around the hotel...More

Thank LH_DPT
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 5 May 2016

Dear Guest, I'm so glad you enjoyed your stay. It is wonderful to know that you found our location pleasant and our staff friendly. I am happy to hear we had room for you giant dog and cats. We do love our Pets. Your review...More

Reviewed 21 April 2016

Nice room on the end of the 3rd floor. Never heard a plane. Easy access to I81 our favorite North/South route through VA. They were busy with a convention when we arrived, but it did not bother us in our room. The check in staff...More

Thank Mary S
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded 29 April 2016

Dear Valued Guest, Thank you for sharing your review and recommendations. We are pleased to hear our stairwell was your easy route to your peaceful room. We appreciated having you as our guest, and we hope you’ll visit us again soon. Please call 540-527-2020 or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 80 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 80 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Anthony L
6 April 2017|
AnswerShow all 3 answers
Response from rcarter2017 | Property representative |
Hey Anthony, yes we do pick up at the airport our shuttle stops running at 11pm with your flight at 6pm you will fine. Have a safe flight see you soon!
0
Votes
N8sgirl
18 January 2017|
AnswerShow all 10 answers
Response from Cheriforrest | Property representative |
Yes, Please just call 5405272020 ext 2 and we will make sure your room is pet free
0
Votes
rescuedawg
30 December 2016|
AnswerShow all 4 answers
Response from TullyNY | Reviewed this property |
I stayed there on 12/27. Nice hotel. Their pet policy is $25.00 plus tax. I asked about their restrictions and specifically about size and was told there were no restrictions.
1
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12
Room Tips
"The suites are nice and reasonably priced."
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"Y'all probably read what we said about the 1st Floor room."
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"Our room which faced the highway was surprisingly quiet."
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"Cannot review this since we staff was not willing to accomodate! Our room was ok, but overlooked Hershberger..."
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