Recently visited July 3-4,2022. Front desk clerk was very pleasant and very professional. She was an elder black lady, she always addressed me by my last name which I thought was completely awesome that she remembered my last name. I felt so welcomed that it made me feel at home. Then at breakfast the guy working breakfast area, Mason is his name, was very friendly and welcoming as well. I will definitely stay here again.
I checked in late & left early but I do know that the hotel & my room were really clean & updated. Situated in a beautiful area w/ so much stuff to do. Only wish I could’ve enjoyed it more. I got to pay for the room w/ my points. Def recommend, Be blessed & accept GOD into your heart so you can share in the KING’s Inheritance
The room was comfortable, clean and quiet. The staff at the front desk were incredibly friendly and helpful. Bonus points for being pet friendly! There were plenty of good options for breakfast. I would absolutely stay again when in the area.
I had just come from a week's stay at an Embassy Inn in another city when I booked a room at this Comfort Inn. The staff was amazing. They were friendly, helpful, accommodating, and willing to go the extra mile always with smiles on their faces. I was staying with another couple and we had three Bernese Mountain Dogs which we made sure that we covered the beds to minimize any dog hair left on the bedding. The room was impeccably clean down to a member of the staff cleaning the door handles and room key areas. The motel was practically spotless. The morning breakfast was fantastic and once again, clean clean clean. The staff were wearing masks even when not required. By far, this was a much better room than I had at the Embassy which was more than double the price.
This is my favorite place to stay in Roanoke! Great Rates, clean, safe, and friendly. And the bonus is walking in and seeing Miss Brenda - The Legend! Makes you feel right at home. Highly recommend staying here!
I really would like to personally thank Amanda again. She was beyond courteous and helpful in my situation. I really really appreciate her. The room was nice and clean in a quiet atmosphere. The price was perfect. Whenever I am in the area I 100% will be staying here.
The property is fairly nice. Nothing spectacular. A hard chair in the corner of the room that prevents you from being comfortable to watch TV. They replaced the old mattresses and put in new rock hard mattresses--I might have well have slept on a board. For whatever reason 2 weeks in a row when we came to check in after working all day we had to wait to check in while the clerk (not blaming her) looked for our corporate lodging crew fax which should already have been in the system period. Very frustrating. Otherwise not much has changed. If given a choice I would NOT stay again--my back is still recovering from the mattresses. Oh and the refrigerator first froze my food then when I turned it down just a bit it didn't get cold and there are only 2 ice machines in a 4 story hotel.…
Great place to stop. Near a mall and restaurants. Very covid conscious with very careful staff who are friendly and helpful. The mattress was very comfortable and pillows that didn’t fall flat when your head hit them. The shower had great pressure and the bathroom fixtures were easy to work. The breakfast was plentiful and provided many options. Nice place!!
This rating could have been higher had the AC unit not malfunctioned around 2 am and screeched loudly. The front desk person came up to check but was unable to fix it but did allow us to move to another room (and then reclaim our belongings in the morning). Unfortunately we did not get enough rest for our long road trip. Otherwise both rooms were clean and large enough. A minor issue was that the refrigerator thermostat knob was missing but we finally managed to twist the stem to get it on anyway. One icemaker was also out of order so it took a trip down to the first floor for ice. The facilities and breakfast were generally nice enough; and an attendant did keep the very small dining area clean. Hopefully these maintenance issues are infrequent but I am reporting our experiences. WARNING: when I called the hotel to verify my reservation, afterwards I was asked to listen to what was a Wyndham time-share sales pitch; regretably I agreed to listen but I declined the promotion offer. I have NOT received the 200 Choice points that were promised for listening to the pitch. BEWARE…
I stayed here on my way to Batron Rouge la. Hotel was clean,room was large clean and comfortable. Front desk personnel was Pleasant and accommodating. I would stay here again. Room had a large screen TV, refrigerator, coffeemaker microwave.