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Quality Inn Roanoke Airport

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Quality Inn Roanoke Airport
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15 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Reviewed 3 days ago NEW

Made reservation about 6 or so hours before arriving on choice.com. Arrived 11pm, and obtained keys. Got to room and noticed lights were on--opened door and bed was unmade. Fearing that someone was already in the room, didn't open further and went back to desk. They apologized, told us they were full (had buses we hadn't seen), and offered the...

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Helpful?
Thank Leslie K
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

Love this place, will be staying here more often. The views are fantastic, and the newly renovated rooms are very clean and comfortable. The price is economical and the staff is excellent. Easy access from interstate 581 and very close to airport with shuttle provided.

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1Thank Sunny P
About Hotel's Favourite Review
Francisco_Chris, Director of Sales at Quality Inn Roanoke Airport, responded to this review

Dear Sunny P, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Halifax, Nova Scotia, Canada
Reviewed 5 days ago NEW

This hotel could use a little TLC. The room we had was clean but it had a smell that was either a stale smoke smell ( but was told it was a Non-Smoking room) or a smell of not being used for a while. If I stayed here again I would make sure that it was smell free. The breakfast...

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Helpful?
Thank DAYLE L
Staten Island
Reviewed 4 weeks ago

This is the best place to stay when traveling to Tenn. or Virginia. The staff ( that's you Shelly| are the best. She listened to my special request and helped us. If you need handicapped parking ask for drive up rooms. The fact that there is no rugs in the rooms makes it completely healthy sleeping. The breakfast is a...

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Helpful?
Thank travelwithm
Saint John, Canada
Reviewed 6 March 2017 via mobile

Stopped for the night, on our road trip, and asked for a king room. The room was nicely done over, with no carpet!! Nice! We settled in for a beverage before finding a spot to eat, and when the heater came on, sounded like a freight train. Just about then, the phone rang, and it was Shelby, from the front...

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1Thank kkillamb
Reviewed 3 March 2017

This hotel is extremely run down and uncared for. I walked into our room and went to use the bathroom to find urine on the seat and under the seat and toilet paper unflushed in the toilet. I have stayed at 2 to 5 star hotels around the world and that was a first... Disgusting.

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Thank Terry F C
New York City, New York
Reviewed 12 February 2017 via mobile

Needed a hotel for one night in Roanoke and it had to be pet friendly so our options were limited . In the end , we chose quality inn . Seemed decent enough for the price . Upon arrival at our room , I saw a roach crawling outside our door, but gave the inn the benefit of the doubt...

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Helpful?
Thank Azure256
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I am very sorry to hear of the experience that you encountered during your time with us. I have got to say I would be very upset if I was in your shoes myself. I would like to talk to you about your stay so that I can get more information to better rectify this problem you and...

Charleston, West Virginia
Reviewed 1 February 2017

The door lock jammed , they placed me I'm a non smoking room when I requested a smoking room , tried to put me in a double bed room when I reserved king , clock radio and phone not working , dirty bathroom and bed bugs , had to leave the hotel room in the middle of the night went...

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1Thank aerogee
Francisco_Chris, Director of Sales at Quality Inn Roanoke Airport, responded to this review

Dear Aerogee, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Roanoke Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I pulled your reservation and it seems that you booked through a 3rd party partner. Unfortunately when you book...

Milford, Ct
Reviewed 31 January 2017 via mobile

Paid extra for this updated room. Curtains did not close all the way. Floor was dirty. Sticky rings on nightstand. Bathroom sink and mirror had toothpaste on it from previous Guest. Toilet top had hair and urine on it. Bathtub was dirty. Heater was so loud sleep was impossible. Front desk clerk was indifferent upon checking out. I did contact...

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Thank Cttraveler
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I am very sorry to hear of your experience during your stay with us. We are making quite a few changes to our Quality Inn Roanoke Airport. As of December we are now under new hotel ownership and management and we are aware of all the issues that need rectified and have already started on some of what...

Corrales, New Mexico
Reviewed 20 January 2017

We needed a place to stay prior to leaving after some family business nearby. This place is old and poorly kept. The room was dark, cold, shabby and not very clean. It is ALWAYS a problem when there is hair left in the bathroom from previous guests and the fixtures are either broken loose or dirty from age. Find a...

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Helpful?
Thank Mark S
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I'm sorry to hear of these issues that you encountered during your stay. We are under new ownership and management and are going through all guest feedback to rectify the problems in full. I can only imagine what you felt coming to a room that was poorly tended to by my housekeeping staff. Could you please call me...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn(R) Roanoke Airport is conveniently located off Interstate 81 ext 143 then only .5 Miles to exit 2S. Only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local calls Work off the day's stress in the exercise room and relax by the large seasonal outdoor pool. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size. All rooms feature coffee makers, hair dryers, irons and ironing boards. Rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required. When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more   less 

Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Region: United States > Virginia > Roanoke
Price Range: ₹ 4,017 - ₹ 7,451 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#15 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Roanoke Airport staff and other travellers.
4 questions
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Richmond, Virginia
11 months ago
Ottawa, Canada
Orlando, Florida
over a year ago

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Questions? Get answers from Quality Inn Roanoke Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if handicapped ask for drive up rooms”
travelwithm, 22 Mar 2017 | Read review
“Beware go to another hotel”
  • Besbugs
aerogee, 1 Feb 2017 | Read review
“Try something near the front, maybe those rooms are better kept”
N953DZmarks, 20 Jan 2017 | Read review
“there are no interior hallways so ground floor rooms on the outer sides have doors right off parking which is very convenient and were quiet”
bellefontebob, 13 Jan 2017 | Read review
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