We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Roanoke Hotel and Conference Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Roanoke Hotel and Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

718 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 714: English reviews
Start your review of Sheraton Roanoke Hotel and Conference Center
 Click to rate
Knoxville, Tennessee
Reviewed yesterday NEWvia mobile

We stayed in the B tower, and had the most delightful weekend. We were really looking forward to this trip, as our previous stays have been quick overnight trips. We had a wonderful, comfortable and clean room. The front desk staff took great care of us when we needed things. The staff was shorthanded and the check in line was...

 Report
Helpful?
Thank ddpanthers76
Greenville, South Carolina
Reviewed 3 days ago NEWvia mobile

Hotel is near to the highway so we stopped. Rates were quite reasonable (and included the AARP discount.). There are some nice amenities including pool and exercise room. Restaurant, although expensive, was good. But that's the only good things I could find. Room was bad. Bed was horribly uncomfortable. Had to turn off the heating system because it was so...

 Report
Helpful?
Thank WadeandLori
Tim G, Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Wade and Lori, We are disappointed to learn of your unhappiness with your recent stay here at the Sheraton Roanoke. Please know we have shared your concerns with our Housekeeping and Engineering teams to insure this was an isolated incident. We hope to have the opportunity to provide you a better experience should your travels bring you back to the...

Narberth, Pennsylvania
Reviewed 2 weeks ago

Three strikes and out. This was our third time staying here over the past few years. It has become shabby with poor housekeeping. The lobby is fine, as others have said, but the corridors are worn out and stained, and the housekeeping in the rooms is careless. The breakfast buffet, which used to be ok, is now dismal. Eggs to...

 Report
Helpful?
Thank larryderm
schenectady, ny
Reviewed 3 weeks ago

A comfortable and mostly clean room (I found a Juicyfruit on the floor next to the bed!), but there were several small fumbles: Internet service crapped out in the middle of the night, yet the overnight manager mistakenly told me mine was the only complaint - I found out differently in the morning, after being told to sit on the...

 Report
Helpful?
Thank joethechef
Tim G, Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Good afternoon Chef, I am very sorry learn of your experience and would like to make sure it was an isolated incident. If it is at all possible, I would really like to know some additional information about what happened here. Please feel free to contact me directly at the hotel at 540.563.9300. Kind regards, Tim

Mocksville, North Carolina
Reviewed 4 weeks ago via mobile

What a beautiful lobby......and then you get off the elevator......yuck! The hallway looked like it hadn't been vacuumed in days, there were stains on room rug and what looked like coffee spilled down the wall beside the bed, mold around tub, and we had to call to get the air turned off. The staff was all very nice but we...

 Report
Helpful?
Thank Vicki B
Tim G, Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Vicki, We are so sorry to learn of the experience you recently had at our hotel. I have shared your thoughts with the housekeeping team. Any additional details you may be able to provide would certainly be of value. Feel free to reach out to me personally at the hotel. I would really like to make sure this is an...

Texas
Reviewed 15 January 2017

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his large dog "Bernie". We were attempting to make the 1600 mile trek in two very long days, but after our first 800 mile day we realized we needed to slow things down a bit. After waiting...

 Report
Helpful?
Thank Bigmama2n1
Management response:

Bigmama, Please accept our sincere apologies for the challenges you encountered during your recent stay with us. We have shared your concerns with our housekeeping and food and beverage departments in hopes of preventing a similar situation for another guest. We truly appreciate you taking the time to let us know of your experience and hope to have the opportunity...

Washington DC, District of Columbia
Reviewed 8 January 2017

The Sheraton Roanoke is our annual holiday travel stop (coming and going). Friendly front desk staff, bell staff, and Club Room/restaurant staff. SPG Members are treated very well and they go above and beyond to make sure platinum members have the best room, best view, etc. And when they say they welcome pets, they really do! Beds, bowls, treats, and...

 Report
Helpful?
Thank OjeMa
Reviewed 4 January 2017 via mobile

Occasionally, we will try the Express Deals with Priceline especially if the hotel is a 3 star or above. When we reserved our room at this 3.5 rated hotel, we expected a clean, well appointed room. The public/ common areas of this Conference center type hotel were overall very attractive and inviting. The staff was very friendly and helpful. However,...

 Report
Helpful?
Thank Corinthamd
Reviewed 3 January 2017 via mobile

I travel a lot for my work and have stayed in many a hotel at a surprisingly low price point, and was traveling with my boyfriend for the holidays expecting the same low quality hotels as we were on a budget. What we found instead was a lovely place! Friendly faces at the check-in who were really helpful with getting...

 Report
Helpful?
Thank Karalyne W
Brooklyn, New York
Reviewed 2 January 2017

My mother left her winter coat behind. I called three times to reach someone to have them ship it out. I finally reached a person (no call backs from messages with housekeeping or the manager). I gave them a credit card number and now it has been a week and we haven't received it. I called today and explained this...

 Report
Helpful?
Thank Dru L

118 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (107)
Viewed
Room/Suite (21)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Roanoke hotels
0.6 km away
BEST WESTERN PLUS Inn at Valley View
0.6 km away
Hyatt Place Roanoke
Hyatt Place Roanoke
#9 of 40 in Roanoke
470 reviews
0.8 km away
Hampton Inn & Suites Roanoke Airport
Show Prices
Show Prices
Show Prices
5.1 km away
The Hotel Roanoke & Conference Center, Curio Collection by Hilton
6.5 km away
Cambria Hotel & Suites
Cambria Hotel & Suites
#3 of 40 in Roanoke
709 reviews
5.4 km away
Country Inn & Suites By Carlson, Roanoke
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Region: United States > Virginia > Roanoke
Price Range: ₹ 6,575 - ₹ 12,346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Starwood and Jetsetter so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
Ask a question
Central
6 months ago
Lawrenceburg, Tennessee
over a year ago

See all questions (5)

Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have Club Room access, you may want to ask to be in the B Tower.”
 of 5 bubbles OjeMa, 8 Jan 2017 | Read review
“away from elevators ...”
 of 5 bubbles 47kathys, 27 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles 849lanced, 14 Dec 2016 | Read review
“Just don't.”
 of 5 bubbles Desespoir, 7 Dec 2016 | Read review
“Stay away until the Marriott Transition is complete!!”
 of 5 bubbles 9randallm, 28 Nov 2016 | Read review
5 of 5