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Extended Stay America - Washington, D.C. - Reston

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Traveller (37)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent47%
  • Very good23%
  • Average10%
  • Poor9%
  • Terrible11%
Travellers talk about
“free pass”(8 reviews)
“front desk”(51 reviews)
“target store”(6 reviews)
AMENITIES
Free Parking
Non-Smoking Rooms
Suites
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
There are newer reviews for Extended Stay America - Washington, D.C. - Reston
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All reviewsfree passfront desktarget storehome away from homesandwich shoplonger termgas stationlong termwithin walking distanceother hotels in the arealaundry roomhotel is greatexcellent customer servicedulles airportenjoyed my stayymcachipotle
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51 - 55 of 280 reviews
Reviewed 7 September 2016

We stayed at the one in Fairoaks, Va and from the second we opened the door we were very disappointed. We had to stay as there was no availability around the area for that night. The room smells bad, the BED is so so bad,...More

Thank Mehret B
Reviewed 19 August 2016

I stayed in that hotel since it's near airport and fairfax. Pics also seemed to show a fairly new hotel. However, it's nothing but a dumb hole. I've allergies and in middle of the night my throat got so itchy from ether polluted room or...More

2  Thank SRAYM1993
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 25 August 2016

Your review was recently brought to our attention, and we would like to take a moment to respond. We were disappointed to hear your stay was not a positive one due to odor in the room. To make sure this doesn't happen again, I am...More

Reviewed 1 August 2016

Exterior building and grounds are well manicured. There were several exterior lights not functioning on the walkways from rooms to parking area. Interior of rooms left much to be desired. Our room had lamps that were not plugged in because there was no on/off switches....More

Thank carolef228
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 9 August 2016

I received a copy of your review, and wanted to take a moment to personally respond. We apologize that you were not informed about availability of silverware at the front desk and that pots, pans, and dishes are not extra charges. Our staff will be...More

Reviewed 29 July 2016

OK, So Extended Stay America has been my home away from home for a week now and I have mixed feelings about it. I'm in town for business and my employer suggested this hotel and booked it for me. First impression, my non-smoking room smells...More

Thank Kathy R
Reviewed 27 July 2016

The room was clean and renovated, had a fridge, microwave, sink, and cutlery/basics available. Some disappointments: 1) Internet access was unreliable and relatively slow. 2) They give two measly pillows that are quite uncomfortable and the blankets are the of the same caliber as the...More

Thank Avraham B
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 2 August 2016

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$ 76 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 76 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (37)
Room & Suite (34)
Dining (1)
Business Centre & Event Rooms (1)
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Room Tips
"do not stay at this dirty hotel"
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"Ask for a room facing the court house ."
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"If possible try and book an upstairs room because the noise of people moving around above is quite disturbing."
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"The hotel side nearest YMCA seems to be quiet location. Though exterior lights often not working on that..."
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