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Hyatt Regency Reston

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Hyatt Regency Reston
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1,229 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Reston
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Showing 1,198: English reviews
Danville,, United States
Reviewed 3 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michael R
Alameda, California
Reviewed 3 October 2016

Review collected in partnership with Hyatt Hotels
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Thank vicrcpa
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Reston, Virginia
Reviewed 3 October 2016

The hallways looked like a dead body had been dragged down them multiple times. Staff were cold and not helpful. Rooms were very nice and clean! Housekeeping were very friendly and happy. Hope this helps.

Review collected in partnership with Hyatt Hotels
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1Thank W5221PCjd
Seymour, United States
Reviewed 2 October 2016

The Bed was not comfortable, even the chairs was not comfortable. The food at the Hyatt was barely warm and over priced. The TV channels was limited. The Hyatt was over priced, I regret staying there.

Review collected in partnership with Hyatt Hotels
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Thank Bill T
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Bill T Please accept my sincere apologies for the inconveniences you experienced during your stay with us. I can assure you that this type of customer service is not indicative of our hotel. I appreciate your feedback as it assists us in improving our service. In reaction to your review, I have personally followed up with all departments to...

Fredericksburg, United States
Reviewed 2 October 2016

I had a wonderful stay at the Reston Hyatt. The staff were extremely friendly and helpful. The room was quiet and the bed was quite comfortable. The curtains were perfect and allowed no light to come through, which made sleeping heavenly.

Review collected in partnership with Hyatt Hotels
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1Thank Joanne B
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Joanne B, Thank you for your kind review and feedback! I am pleased to hear that your stay was relaxing and you were able to leave well rested. I hope we have the opportunity to host you again soon. Sincerely, Sara Sara Schu Marketing Manager

pa
Reviewed 2 October 2016 via mobile

Had low expectations. This was where conference was held. So this was where to stay. Room was large, bed comfy and unvelieveably quiet. Heard no outside noise the entirer stay. Conference rooms were okay and provided snacks good. Location excellent and close to shopping and food

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Helpful?
Thank tazmania630
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Tazmania630 Thank you for your kind review and feedback! It is our ultimate goal to exceed our guest expectations so that you can be your best! I am pleased to hear this was achieved and our rooms were a quiet oasis for you. If your travel plans bring you back to the area we hope to have the opportunity...

Charlottesville, VA
Reviewed 29 September 2016

Had a very nice getaway with my wife at this location. The hotel staff was very polite, the room and public spaces were all very clean, and we had no issues or drama of any kind. In fact, since it was my wife's birthday the front desk sent up a courtesy bottle of champagne with chocolates. That was a very...

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Helpful?
Thank 4real4
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear 4real4, Thank you for your kind review and feedback. I am pleased to hear you enjoyed your stay with us. It is our goal to exceed your expectations and I hope for you wife's birthday we were able to do so. It is a pleasure to host you, we hope you keep this tradition for a special occasion in...

Richmond, United States
Reviewed 29 September 2016

Review collected in partnership with Hyatt Hotels
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Thank Cheryl B
Fort Lauderdale, Florida
Reviewed 28 September 2016

Great room, courteous staff, great location. Hotel was very clean and great staff. Town Center location fantastic for dining, shopping and entertainment options. I look forward to visiting again. Bed was very comfortable!

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Helpful?
Thank JimmyN4
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear JimmyN4, Thank you kindly for your review and feedback. We will be sure to share your feedback with the team. We a very lucky to be situated in the heart of Reston Town Center where guest have over 30 restaurants and 50 stores a their doorsteps. I am pleased you were able to enjoy our wonderful community. We are...

Encinitas, California
Reviewed 28 September 2016

Was only here for one night, but was hoping to get the room that I overpaid for and booked. I've seen this is a common occurrence here, someone schedules a room and pays a little extra and gets switched out to something less. As the others have stated watch the fine print, watch everything. Just not a big fan of...

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Helpful?
Thank xrayiiis
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear xrayiiis, Thanks so much for taking the time to communicate your experience at our hotel. Your feedback is appreciated and is certainly a valuable aid in monitoring our performance. It is disappointing to learn of your dissatisfaction with the costs associated with staying with us. We regularly survey other full-service hotels in our area to ensure our pricing is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern 64
Tavern 64
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 

Additional Information about Hyatt Regency Reston

Address: 1800 Presidents St, Reston, VA 20190-5691
Region: United States > Virginia > Fairfax County > Reston
Price Range: ₹ 8,427 - ₹ 26,514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Reston staff and other travellers.
8 questions
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Questions? Get answers from Hyatt Regency Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as high up in the hotel as you can because of the noise and airlines staff.”
476tede, 19 Apr 2017 | Read review
“Ask for a room with a view of the Town Center”
SandOz, 20 Mar 2017 | Read review
“Business class room includes a buffet breakfast”
  • right outside the door
147cindyk, 3 Mar 2017 | Read review
“Top floors, away from ice machines and elevators.”
ALFAMERICA090909, 1 Mar 2017 | Read review
“rooms facing the skate rink have more informative views of Reston Town Center”
Gentle_heart, 1 Jan 2017 | Read review
5 of 5