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Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
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984 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel & Resort Bay of Islands
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Showing 954: English reviews
Reviewed 9 May 2015

Stayed here recently for a conference. Lovely cosy accommodation right on the waterfront with the best view of the Bay of Islands. Staff were absolutely lovely. Only reason this didn't get 5 stars was the lack of free wifi, which was a bit of a pain given most accommodation even in NZ provides this now.

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Helpful?
Thank Shancakes
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We take on board the feedback received regarding our wireless plans and use this feedback when reviewing our pricing plans. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Singapore, Singapore
Reviewed 28 April 2015 via mobile

Stayed there for 3 days with hubby. Hotel is clean and comfortable. Friendly reception staff. Very conveniently located and 20 minutes walk to town where all the restaurants are located. The view near the hotel is very beautiful.

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Helpful?
Thank Connie G
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Auckland, New Zealand
Reviewed 28 April 2015

We have family living locally and another family member had stayed a couple of weeks ago and found it ideal, especially for his two children, who loved the pools. We booked on line for three adults and expected a Queen or King sized bed plus either another double bed or a single. Whilst my wife and her daughter stayed in...

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Helpful?
Thank socram13
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Morning. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Whangarei, New Zealand
Reviewed 28 April 2015

The Waitaha Conference Centre is certainly looking better after a coat of paint, however, the toilet facilities are needing the same treatment, repair and updating and the catering is really falling short still. While catering might be dependent on what meeting organisers actually request and pay for, it should still be a good experience. This entire property could and should...

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Helpful?
Thank Dr Benjamin P
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. The next stage of our soft refurbishment of the Waitaha is to revamp the toliet facilities with eventual replacement on the cards. I am sorry that the catering expereience you had at the recent event that you attended was not up to our normal standards. I hope that...

London, United Kingdom
Reviewed 26 April 2015

Booked a superior sea view room and spent hours in front of the view. Worth every penny. The location, next to the Treaty Grounds, meant we could stroll there to visit. (Not so convenient for other attractions unless you have a car.) Food was excellent and room service good.

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Helpful?
Thank Chrispi_B
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Auckland Region, New Zealand
Reviewed 21 April 2015

We spent 3 nights here to celebrate our wedding anniversary Our room had a view of the water from the closed in seating area as well as a deck. The grounds are lovely and stretch to the waters edge. The service from all staff was excellent. The courtesy shuttle to Paihia was very useful and staff were well informed about...

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Helpful?
Thank Anne D
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Chorley, United Kingdom
Reviewed 14 April 2015

We stayed here for 3 nights in March. The hotel is a bit dated and could do with a thorough makeover. Having said that, it is set in beautiful grounds and has two great swimming pools. The staff were very helpful and recommended - and organised - some great trips for us. We really enjoyed our time there and would...

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Helpful?
Thank Dee R
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

London
Reviewed 12 April 2015

Our family had a great stay here for 4-nights in January - the outdoor pools were fantastic for the children and there were some lovely walks around Waitangi and to the waterfalls (4km walk through beautiful native bush). Our bathroom was a bit dated but we felt that the older part of the resort we stayed in was priced accordingly...

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Helpful?
Thank Steted
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist us with bring our rooms up to standard. I am pleased to hear about your experience with the staff here at the hotel. I hope that you enjoyed the rest of your stay with us and hope...

Auckland, New Zealand
Reviewed 9 April 2015

From our room the view out into the Bay of Islands was serenely spectacular. The site is superb. A door opened off the room out onto the lawns which stretched down to the water's edge. However, our room was decidedly jaded. The rooms and bathrooms clearly need freshening up. The hotel is a couple of kms from Paihia over the...

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Helpful?
1Thank Susanne M
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Whanganui
Reviewed 8 April 2015

Views from our room were epic, across the bay to Russell. Hotel busy, it was Easter, but appallingly poor planning in restaurant meant a 40 minute wait for a steak sandwich. Hotel WiFi policy very strange - only a limited time available compared to another Copthorne hotel which gave 24 hours free.

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Helpful?
Thank old8
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are reviewing our wifi pricing in the coming months and take feed back on board. I am sorry that the experience that you had in our restaurant was not up to our normal standards. I hope that you enjoyed the rest of your stay with us and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range: ₹ 5,346 - ₹ 10,691 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Bay of Islands staff and other travellers.
6 questions
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Javea, Spain
Javea, Spain
Auckland Region, New Zealand
6 months ago
Quincy, IL
over a year ago

See all questions (6)

Questions? Get answers from Copthorne Hotel & Resort Bay of Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to hibiscus wing sea view, wake up to great views :)”
 of 5 bubbles charlenecave, 27 Mar 2017 | Read review
“Request ocean view”
 of 5 bubbles JamesF806, 20 Mar 2017 | Read review
“A harbour view is a must to make the most of you stay”
 of 5 bubbles lewisdasafety, 19 Mar 2017 | Read review
“We were room 705 upstairs looking over the pool and out to the sea”
 of 5 bubbles LynleyM_12, 17 Mar 2017 | Read review
“Get a room fronting the open water not the pool/restaurant area.”
 of 5 bubbles Virgo13_13, 15 Mar 2017 | Read review
5 of 5