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Copthorne Hotel & Resort Bay of Islands

1,122 reviews
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Traveller (322)
Room & Suite (114)
Pool & Beach (52)
Overview
  • Excellent18%
  • Very good39%
  • Average25%
  • Poor11%
  • Terrible7%
Travellers talk about
“treaty grounds”(92 reviews)
“shuttle bus”(19 reviews)
“buffet dinner”(24 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (1,122)Write a Review
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210
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Show reviews that mention
All reviewstreaty groundsshuttle busbuffet dinnerpool areaa sea view roombeautiful locationbit datedtennis courtsthe ground floorbayviewspaihianzrabbitsdeckrockwaterfront
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341 - 345 of 1,084 reviews
Reviewed 17 March 2016

We had a big room with a huge bathroom and storage/wardrobe area, and terrace with good seas views out over the lawn. The service in the restaurant for dinner was pretty slow, and the breakfast was average. The reception staff were not overly friendly. I'll...More

1  Thank Kevin2012-13
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 10 April 2016

Good Evening. Thank you for providing feedback about your stay with us. I am sorry that the experience that you had in our food and beverage outlets was not up to our normal standards and that the staff you encountered were not quite what was...More

Reviewed 16 March 2016

Wow! This hotel is right by the beach you can walk across the lawn to the sea. Superb pool. We were there at the same time as a couple of coaches but no problem. Our room had thee biggest bed I have ever seen in...More

Thank Nigel C
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 3 April 2016

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 16 March 2016 via mobile

Beautiful resort at bay of islands adjacent to beach. Excellent location and very comfortable stay. It's near the treaty house which is a historical place. The guided tour and the old building maintained very nicely. The beauty of the place with scenic location is fascinating...More

Thank kalasubramanyam
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 3 April 2016

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 16 March 2016

Absolutely love the Copthorne it is close enough to town tha it isn't a struggle to walk there but far enough to be serene, quiet & peaceful. We have stayed here multiple times and have never had a bad experience. Staff are very friendly and...More

Thank Miss_Marino-Tauhinu
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 3 April 2016

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 14 March 2016

Whilst the hotel has a scenic aspect its position is not close to the centre of Paihia and if you haven't any transport you either have to eat in the hotel or take a taxi to the town centre where the restaurants are located. The...More

Thank ManchesterCityblue
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 10 April 2016

Good Evening. Thank you for providing feedback about your stay with us. The hotel advises under its amenities and room descriptions that we have ceiling fans only and not air conditioning so that to advise guests that when they choose to stay at our hotel...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 88 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 88 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (322)
Room & Suite (114)
Pool & Beach (52)
Dining (15)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kelly L
12 January 2018|
AnswerShow all 3 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
17 December 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Mickeysbabe
17 December 2016|
AnswerShow all 3 answers
Response from bobbyjosing | Reviewed this property |
No idea, they only list the restaurant as open for breakfast and dinner but who knows, email them and ask?
0
Votes
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123
Room Tips
"Ask for room 135, definitely the best in the hotel."
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"Don’t stay!,"
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"Do not get a garden view with south or west exposure unless it is very cool outside"
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"Ground floor rooms open up onto the grounds. Bay facing rooms are the best."
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