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Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
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953 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel & Resort Bay of Islands
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Showing 924: English reviews
East Aurora, New York
Reviewed 9 September 2015

Nice, clean hotel and conference center outside of town. The views were beautiful from our patio. For the Paihia area it is probably the best the area has to offer. No excerise room but plenty of places to walk and explore.

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Helpful?
Thank denisefish56
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 25 August 2015 via mobile

Went for 3D 2N via Grabone Deal and it was worth it! Had a great relaxing time with my family So may decide to come back here. However the spa pool was closed and even though the deal says it comes with free wifi, its only 500mb so would be good if they specified it on the deal. Also had...

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Helpful?
Thank Po P
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. The hotel spa is now back up and running and with the work done we see no more lengthy delays in the future. I am sorry that the experience that you had in with our room servicewas not up to our normal standards. In future deals we offer,...

Reviewed 24 August 2015

We decided to stay with the Millennium group due to their great reputation. Unfortunately this was not the case the service and the food is terrible. Waiting over an hour for food, only to receive it cold. If you want a drink please order it before you really want it as you will be waiting for this as well. If...

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Helpful?
1Thank Tr8v3l3r
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for you feed back posting along with the email received backing up your comments. The Hotel Food & Beverage Manager has responded to your email addressing your concerns along with offering compensation which was declined. I am sorry that your experience was not up to our normal standards and that we were unable to be given...

north west
Reviewed 13 August 2015 via mobile

The spa pool is closed - perhaps the only reason to visit in winter as its out in middle of nowhere - an apology on check in or an offer of anything to make up for this (wifi voucher or bottle of wine) would have been nice. Free wifi is limited to 50 mb for 1 hr. So once thats...

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Helpful?
Thank rebecz456
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. The Spa pool is currently having work done so we are hoping to have this back up in hte not to distant future. As this is a complimentary service the hotel offers, we do at times require this facility to be taken offline for maintenance. I am sorry...

Brisbane, Australia
Reviewed 12 August 2015

I booked this room for an irresistible rate: NZ$109/night including a $50/night food and beverage credit. The property is located on the shore on the scenic Waitangi reserve. I loved the location, but be prepared to drive or talk for about 30 minutes into Paihia. If you're a lover of scenic walks, you will enjoy the location. The hotel has...

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Helpful?
1Thank James M
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Auckland, New Zealand
Reviewed 4 August 2015 via mobile

Amazing hotel with the best swimming pool i have ever seen..right at the waters edge, you could be forgiven for thinking you were on an overseas tropical island getaway here. The seaspray wing is fabulous!! I would definitely recomend a stay here..we will be going back for sure!

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Helpful?
Thank wickedwesty
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Hong Kong, China
Reviewed 27 July 2015

Good hotel but expensive for its quality. But is best in area for this type. Out of the Town area and needs Taxi ride into and back for eating. Can get expensive on taxis. Needs better signage to find it also.

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Helpful?
Thank Dkkeeling
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

New Zealand
Reviewed 27 July 2015

Stayed for one night and had both dinner and breakfast here. Dinner had good choices though not for a vegetarian. I am sure the kitchen could make up something though. Breakfast was standard fare but both were included in the price - NZ$170. As a standard room was not available we were upgraded to a sea view room which had...

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Helpful?
Thank TrishdNZ
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

auckland
Reviewed 20 July 2015

Brought a voucher off grabone for two nights - $109 for buffet breakfast and $169 for buffet breakfast and dinner. As spa was not working they upgraded us from a garden view to a sea view with lovely views of the bay and Russell. Rooms a little dated but perfectly fine. Dinner I asked for porkbelly but found it to...

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Helpful?
1Thank pauline g
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Whangarei, New Zealand
Reviewed 17 July 2015

Spa pool broken..there goes the deciding factor for our booking at this hotel!!! Front Desk manager an extremely rude man who should not be in the service industry, where the customer should be treated with respect. He made my friend so angry with his lack of tact or care. I paid to upgrade for a sea view , the view...

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Helpful?
Thank andrea c
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. Our Spa pool regrettably is out of service for the foreseeable future as we are awaiting a solution to the issue it currently has. I am sorry that the room which was allocated to you was not up to your standards. I have spoken to the Front Office...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range: ₹ 5,880 - ₹ 11,960 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Bay of Islands staff and other travellers.
6 questions
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Javea, Spain
Javea, Spain
Auckland Region, New Zealand
5 months ago
Quincy, IL
over a year ago

See all questions (6)

Questions? Get answers from Copthorne Hotel & Resort Bay of Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view- if you want to have water views- totally worth it”
 of 5 bubbles jen101Auckland, 24 Feb 2017 | Read review
“Has to be a water view”
 of 5 bubbles Trent53, 19 Feb 2017 | Read review
“Ground floor room which opens into the lawn and the bay.”
 of 5 bubbles JDJarbadan, 18 Feb 2017 | Read review
“Need a room with a sea view”
 of 5 bubbles JeffR605, 17 Feb 2017 | Read review
“The site is top class”
 of 5 bubbles vgradowski, 14 Feb 2017 | Read review
5 of 5