The food was delicious & the restaurant staff was hospitable. Although there was some suspicious activity at the reception when I went to pay the bill. The receptionist swiped my card at the machine and handed me the receipt for my purchase. I requested my card back but she insisted she kept it to write down the digits of my VISA card on a separate sheet of paper. I didn't understand my receipt was in hand but yet still insisted on writing the #s down & told me that I would owe the hotel if she didn't, and would input them on the computer. I asked for a manager they refused to share the manager's phone number and eventually claimed there was no manager. I asked to speak to the owner, and she claimed the owner probably sleeping (it was 10:00 AM). And also refused to share the owner's phone number.…
Estuve durante los meses de noviembre y diciembre por motivos de trabajo en la ciudad. Las habitaciones son perfectas. El personal es muy amable y atento. La cocina es muy buena. Tiene una carta extensa de cocina tradicional haitiana que recomiendo a cualquiera que vaya. Un hotel con encanto!!!, no solamente por su edificio sino también por la gente que trabaja allí. Volveré, sin duda alguna!.
The hotel is only open since a few months. You get new rooms and bathrooms. Everything is very spacious, the staff is super friendly and the bed was soooo comfortable. We were surprised to find this comfort in Haiti with Aircon, TV, good WiFi. I highly recommend the stay here, we really liked it!
The Manager, Laurence Oriol, was an excellent hostess. She tended to our every need. We had 10 guys in 5 rooms and everyone was taken care of. We enjoyed the pool, and breakfast was more than enough! The rooms, beds, and bathrooms might be the best in all of Haiti! I hope we'll get to come back there some day. ❤️