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Iberostar Cayo Coco

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Iberostar Cayo Coco
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46 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 September 2016 via mobile

The hotel itself is amazing! The grounds are kept so clean anf the buildings are great we had room 4369 top floor sea view its was great. If u want a relaxing beach holiday for good money go here its amazing pool is so nice to. Food is ok drinks are great. All in all really good holiday dont forget... More 

Helpful?
1 Thank Jonnylfc95
Sydney, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2016

Before i went for Cayo Coco, I was told that Iberostar was the best resort here, but after I had stayed there for a week, I found the beach and food was excellent. If only the housekeeper can change the towels in the bathroom more often. the night show was a little bit boring and they had the repeated show... More 

Helpful?
4 Thank Alexandercan
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, We really thank you for having chosen our resort to spend your holidays and we appreciate that you have taken part of your precious time to write a review about your experience with us. It is satisfying to read you have loved the service of all our friendly staff. We are looking forward to seeing you in the... More 

Midland, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 February 2016 via mobile

At first glance the resort looked a little dated. (Built in 2001) But we couldn't complain about anything. The food, staff, and beach were great. Our room was also very big and clean with a view of the ocean. We would recommend for sure for couples or families. If you go, check out Freddie at the cigar bar you will... More 

Helpful?
5 Thank Adrien D
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, First of all, we would like to tell you that we really appreciate you have chosen our resort Iberostar Mojito to spend your well-deserved holidays. We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

Newmarket, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 December 2015 via mobile

Very mixed. My pal and I were there for 3 days, 250 patrons= real quiet. Many people we met were return guests, multiple times. A week here was between $600 and $800. So it is good value if that's what you want. Rooms were clean and good. Working staff was very good. Pool was clean, wet bar sufficient. Overall hotel... More 

Helpful?
5 Thank alp00234
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, Thank you for having chosen our resort to spend your holidays. We are very happy to hear that you enjoy your stay. Yes, our resort has many choices for all the family and a great variety of food. Our beach is the best in Cayo Coco and the second one between Cayo Coco and Cayo Guillermo after Pilar.... More 

Caledon, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 December 2015

Great food, staff is attentive, grounds and room clean..my sister and i had the time of our lives. The guests were mostly an older crowd and friendly with all other guests. I would return and plan on another visit soon.

Helpful?
5 Thank Joanne O
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, We have realized you loved your stay and we are very happy about that since we always work for our guest satisfaction, then this encourages us to keep on working hard to make things even better as time passes by. We will remain always at your service and you will be more than welcome once more. With much... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2015 via mobile

We stayed in this hotel for a week and I am very disappointed with this hotel. This hotel is not a 4*, it is merely a 2*. The rooms were very run down with old/ broken beds, with no or little air condition with very basic facilities. The hotel was full of mosquitos which made the stay unbearable as we... More 

Helpful?
4 Thank Skeetey
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Reviewer, We would like to thank you for this nice review about our resort and for being repeat guests of the many we have. We would not like to justify but many times we lack variety because our suppliers do not have many of the food items we ask, however we try to make it as tasty as possible.... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2015 via mobile

This place is fantastic, sitting on the nicest beach I've ever been to looks like something from a film. We stayed for 2 weeks, all inclusive, room was fabulous, massive bed, very clean, room was checked and cleaned every day, mini fridge was kept stocked -all part of all inclusive package. I've never been anywhere with staff this friendly and... More 

Helpful?
4 Thank Aimee F
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, First of all, we would like to tell you that we really appreciate you have chosen our resort Iberostar Mojito to spend your well-deserved holidays. We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

Merritt, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 July 2015

The Iberostar Mojito was our choice of hotels in Cayo Coco because of its close proximity to Cayo Paredon. Cayo Paredon has the best fishing in the area and this is where the guides keep their boats. The property itself is very big and well maintained. Our room was satisfactory as we were two fishermen. Our room was made up... More 

Helpful?
5 Thank chairmanoftheboard87
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, First of all, we would like to tell you that we really appreciate you have chosen our resort Iberostar Mojito to spend your well-deserved holidays. We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

Cobourg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 June 2015

We got back in April from our trip home to Iberostar Mojito Cayo Coco. We call it home because they also say we our home again. This was our 7th trip. We have arranged our 8th in Oct. We have Ana & Ariel at the front desk, the bartenders, waiters, waitresses, Roberto at the adult pool bar, Osvaldo at the... More 

Helpful?
4 Thank CobourgCrew
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, First of all, we would like to tell you that we really appreciate you have chosen our resort Iberostar Mojito to spend your well-deserved holidays. We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

Saint John, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 June 2015

CARRIER - I never mention the air carrier but the WestJet was a newer plane were you had to rent a $5 ipad to watch movies. The flight was 3 hours 9 minutes and they don't rent them under 3 hours 20 minutes so no entertainment. Not sure if they have an app where you can use your own device... More 

Helpful?
6 Thank Michael S
Director Genera... I, General Manager at Iberostar Cayo Coco, responded to this review

Dear Guest, First of all, we would like to tell you that we really appreciate you have chosen our resort Iberostar Mojito to spend your well-deserved holidays. We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking

Additional Information about Iberostar Cayo Coco

Address: Jardines del Rey, 65200, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Hotel Class:4 star — Iberostar Cayo Coco 4*
Number of rooms: 352
Hotel Style:
#9 On the Beach Hotel in Cayo Coco
#11 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cayo Coco staff and other travellers.
11 questions
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Questions? Get answers from Iberostar Cayo Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the room is pretty good actually.”
 of 5 bubbles Alexandercan, 10 Mar 2016 | Read review
“Really didn't notice because we went to bed early to go fishing each day. Check some of the other reviews.”
 of 5 bubbles chairmanoftheboard87, 30 Jun 2015 | Read review
“All rooms are the same size. There are some with 4 rooms that have balconies in them.”
 of 5 bubbles CobourgCrew, 5 Jun 2015 | Read review
“my room had no working toilet have picture room 3321”
 of 5 bubbles jdes360, 31 May 2015 | Read review
“From what we heard there wasn't a bad one”
 of 5 bubbles karencT4889FQ, 12 Apr 2015 | Read review
5 of 5