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Melia Cayo Coco

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Melia Cayo Coco
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5,556 Reviews from our TripAdvisor Community

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Showing 4,335: English reviews
Reviewed yesterday NEWvia mobile

We stayed at the Melia for Christmas and new year and had a fantastic time. The hotel and grounds are lovely and the staff are very friendly and welcoming. Transfer time from the airport was only about 15 minutes, we were greeted on arrival at the hotel with a glass of sparkling wine and check in was the fastest I...

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Helpful?
Thank Maggie P
Saskatoon, Canada
Reviewed yesterday NEW

Thank you to Juan Carlos and his team of friendly, talented, industrious employees for making this a place to come back to many times. The improved beach is wonderfully inviting. This quiet, refreshing resort wouldn't be the great place it is without the people. So once again, I want to commend many staff. Thank you to: - Gippsy, Loanny, and...

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4Thank Marazulyverde
Edmonton, Canada
Reviewed yesterday NEWvia mobile

Everything was amazing. All of the staff from the gardeners to check in/out to servers to maids were beautiful, friendly and helpful. My wife and I went mid January 2017, and I can't say enough about our experience at this smallish resort. The long beach with flour like sand and turquoise blue water is breathtaking. There's only one pool if...

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5Thank Ben P
Kincardine, Ontario
Reviewed yesterday NEW

Beautiful tropical resort. Very friendly people, relaxing atmosphere, great food, and the beach is beautiful. Nightly intertainment from the lobby bar includes piano and singing. Also different acts every night consisting of dancing, swimming performances, and even a magic show. Will be returning again!!!

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1Thank kvance58
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear kvance58, We are so thankful for your cheering review, thanks a lot for recommending our services and facilities to future guests. Your words encourage us and inspire us to perform a better service because you definitely deserve it. Thank you very much for letting us know the great holiday you had! Thanks for your detailed review, you described every...

Chatham, Canada
Reviewed 2 days ago NEW

First time at Melia Cayo Coco. We stayed in classic room, 8400 block. Very clean, well tended grounds. Rooms could use some updating. We have been to Cuba 10+ times, and this was best food. Buffet very good. Did international and Cuban specialty restaurant's and both were great. Good quality drinks. Workers here were exceptional. Not enough pool chairs, plus...

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2Thank ridgeman49
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear ridgeman49, Wow, we are on the top of your best resorts list, and also among best food you have ever tried while in Cuba! I have to say those are very good news my friend! Food is one of the most important aspects to take into account when coming to Cuba and receiving such a positive feedback pays off...

Reviewed 3 days ago NEW

My husband and I traveled here with two friends in January. From the moment we arrived to the hotel until our departure, the experience was spectacular. Something to note, this is not a "party" resort. Most guests are couples, 50+ and on the quiet side... which is in our opinion, the perfect resort! The resort is smaller with 250 Rooms,...

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13Thank Stephanie H
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Stephanie H, We are so grateful for your original, positive and detailed review; it has been such a huge pleasure to receive your compliments. I have been smiling ever since I started to read your review. Our team will be delighted once they read your wonderful comments. Thank you very much for recommending Meliá Cayo Coco to future guests....

Windsor-Essex-Pelee Island Region, Canada
Reviewed 4 days ago NEW

First trip to Cuba. The room was dated but clean and the staff did a good job of keeping it clean. The food choices were numerous but nothing stood out as exceptional ( this is Cuba remember). The food must have been OK because I gained 10 pounds in one week. The drinks were fine, lots of choices. The staff...

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4Thank dimerick1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear dimerick1, Thank you very much for posting your cheering and positive review on your recent stay in our hotel. Thank you for all your compliments, which I have been very glad to share with the staff. We are glad to tell you we have refurbished 26 standard rooms so far and we'll be working on the rest within some...

Yateley
Reviewed 4 days ago NEW

had another great stay at this hotel and a big thank you to Gypsy for arranging our room request again. this was our 4th visit to this hotel and the weather was hot although very windy so not so many people on the beach. the great thing about this place is the staff new and old because they are so...

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5Thank whitehart_7
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear whitehart_7, Thank you very much for taking the time to post your comments on this important website. We are thankful for all of your praises, which we will certainly share with the rest of the staff. I'm sorry to know you found some negative aspects during your stay. Receive please my apologies for this. However, I did would like...

Woodville, Canada
Reviewed 4 days ago NEWvia mobile

My wife and I travelled to the Melia Cayo Coco from 2017 01 05 to 2017 01 12. This was our third time staying at this resort, the last time being 2012. The two biggest changes were the new widen beach with a lot more Palapas which had eliminated the dreaded towel game. The second change was adding a new...

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2Thank Bolsoverbirdy
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Bolsoverbirdy, Just by reading the title of your review we get a perfect portrait of the very much enjoyable holiday experience you had at Meliá Cayo Coco. Nice to know you enjoyed our beach and diving so much. You must have some nice memories of your Cuban adventures! Thanks for praising so much our staff; they will be so...

Toronto
Reviewed 4 days ago NEW

My mom and I stayed at Melia Cayo Coco from Jan. 10 - 17, 2017. This was my third time staying at this resort (fifth time in Cayo Coco, sixth in Cuba) and my mom's second time. It is a very short drive from the airport. The check-in process is always a bit slow, but not terrible, and they bring...

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1Thank Kerri M
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Kerri M, We are so glad to know that we have been up to your expectations during your stays in our hotel. Thank you so much for commenting on your experiences with us. It is very encouraging getting such a positive feedback and share it with our team, for whom it is always a pleasure serving you. Thanks for...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: ₹ 15,492 - ₹ 25,592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 On the Beach Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Coco staff and other travellers.
850 questions
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Questions? Get answers from Melia Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small resort, all rooms quite good. Classic rooms closer to beach than lagoon rooms”
 of 5 bubbles ridgeman49, 21 Jan 2017 | Read review
“all rooms are good”
 of 5 bubbles whitehart_7, 19 Jan 2017 | Read review
“Second floor rooms have balconies while the lower floors have unenclosed terraces. You can request non-smoking rooms.”
 of 5 bubbles KerriM106, 19 Jan 2017 | Read review
“I always tend to go to the same room as it is a minute from everything .. e-mail ahead and they have always reserved that room or something in the same block ”
 of 5 bubbles 2neive2, 18 Jan 2017 | Read review
“All are good, I like to be near the lagoon and lobby”
 of 5 bubbles duck72, 18 Jan 2017 | Read review
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