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Chessington Safari Hotel

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1,639 Reviews from our TripAdvisor Community

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Showing 1,625: English reviews
Ashford, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 days ago NEW

I went to stay for a company Xmas party - and was very excited about it and wanted to find out what else there was to do - bearing in mind it was cold. So I went onto the website but found it very difficult to work out what there was to do at this time of year - all... More 

Helpful?
Thank lynnandlaurie
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

My family and I have been regular visitors to the hotel for the last 8 years, and there's no disputing it is a lovely hotel with gorgeous views. However, the last few times I have been I am noticing more and more changes and not for the better. The new Azteca hotel looked great on paper, but in reality it... More 

Helpful?
1 Thank gilbya63
south coast UK
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

We booked a penguins of Madagascar room - not at all worth the extra cost. Booking staff made statements on what we could expect that weren't kept. Information from the hotel staff was not correct. No information pack provided in the room, just sheets of paper giving information mixed with leaflets on how to spend more money. Zoo keeper training... More 

Helpful?
Thank standbyticket
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team. More 

Swindon, United Kingdom
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

The rooms were modern family rooms, with two children's beds in a separate area. The main bed was soft & deep and lovely. I had a wonderful nights sleep. It was blissfully quiet. The prices in the bar were OK, but the food was expensive. Breakfast, whilst varied, was very mediocre, definitely something to improve. High in volume,low in quality.... More 

Helpful?
Thank Nick H
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit. We are pleased to hear you enjoyed your wild adventure! However, we are sorry to hear elements of your visit did not meet your expectations and we will be passing this feedback onto the relevant teams. We do hope we can welcome you back to the Resort again soon! More 

herts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

I booked this stay as a surprise for my partner's birthday and our 5 year old daughter and we had a fantastic time. The Hotel was spotlessly clean and the view from the room was lovely. We spent a few hours around the zoo before dinner and a swim and went to feed the giraffes which was brilliant. (You do... More 

Helpful?
Thank joandmarkewing
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon! More 

1 review
Reviewed 1 week ago

I booked a wowcher zoo-keeper weekend trip for my little boy and partner around 1 month ago, which we were all very much looking forward to. After redeeming the wowcher deal, I waited a couple of weeks and still had not received any information from the park in regards to the booking yet the money had been taken from my... More 

Helpful?
Thank Hannah K
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team. More 

Bournemouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed one night at the Chessington Safari Hotel and thoroughly enjoyed it! The theming of the hotel was brilliant. Breakfast was even better as we had a perfect view of the giraffes and ostriches roaming. Would definitely recommend this hotel to family and friends with young children!

Helpful?
Thank arianegoss
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit. We are delighted to hear you enjoyed your recent stay and we do hope we can welcome you back to the Resort again soon! More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

I went with my two children for the Zootastic weekend in November. It was a little busy but not as much as a school holiday, I am assuming. Check in was straight forward and there are some reptiles in a tank that the children can look at while they wait. We were given a room on the 2nd floor. our... More 

Helpful?
Thank Thakmena M
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit. We are delighted to hear you enjoyed your recent stay and we do hope we can welcome you back to the Resort again soon! More 

Fribourg, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Safari Hotel with secret park entrance. The room are nice tho small, nice bathroom, safari rooms excellent for kids. Evening entertainment not really interesting for children over 7. Entertainment staff obviously trained, tho I only saw two throughout the week. There is no service or information on whats what, after you pay your money for your stay upon arrival your... More 

Helpful?
Thank ANN201239
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I had a couple of nights stay at the hotel with my young family. We had a fantastic and relaxing stay with lots to do for my 1 and 4 year old. The swimming area was very clean and friendly staff. The jacuzzis was out of order during our visit bit disappointing, it's happens. The only disappointing part of the... More 

Helpful?
1 Thank Rohim U
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit. We are pleased to hear you enjoyed your wild adventure! However, we are sorry to hear elements of your visit did not meet your expectations and we will be passing this feedback onto the relevant teams. We do hope we can welcome you back to the Resort again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wake up to an African inspired reserve with zebras, antelopes, ostriches and the very rare Scimitar Horned Oryx roaming freely before your very eyes - it's the ultimate room with a Zoo! The hotel is perfect for family breaks with safari theming, African Adventure rooms, Penguins of Madagascar themed rooms, an indoor swimming pool, the family friendly Savannah Splash, gym & spa and the fantastic Zafari Bar & Grill. The hotel is part of the Chessington World of Adventures Resort and is just a few strides away from the Park. On weekends and during school holidays there are also animal meet and greets and character breakfasts. The hotel also has state of the art corporate facilities with 6 meeting rooms all with natural daylight, air conditioning and high speed internet access. At the theme park take on the KOBRA, our exciting spinning disc ride in Wild Asia, soar on the Vampire roller coaster through the depths of Transylvania or take a fiery spin round Dragon's Fury. Take a walk on the wild side with tigers, lions and gorillas in the Trail of the Kings, go underwater with sharks and stingrays in the SEA LIFE centre or journey to our new Wanyama Village & Reserve where the zebras and antelopes roam. ... more   less 

Additional Information about Chessington Safari Hotel

Address: Leatherhead Road | Chessington World of Adventures Resort, Chessington KT9 2NE, England (Formerly Holiday Inn London - Chessington)
Region: United Kingdom > England > Surrey > Chessington
Price Range: ₹ 5,864 - ₹ 14,728 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chessington Safari Hotel 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Chessington Safari Hotel staff and other travellers.
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Questions? Get answers from Chessington Safari Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the animals”
 of 5 bubbles lynnandlaurie, 2 Dec 2016 | Read review
“Pick a room with a Wayanama reserve view”
 of 5 bubbles joandmarkewing, 23 Nov 2016 | Read review
“Remember that we go for the kids, right!”
 of 5 bubbles ANN201239, 16 Nov 2016 | Read review
“Safari view”
 of 5 bubbles Lucia2Uk, 9 Nov 2016 | Read review
“Wanyama View in Safari so you can see the animals”
 of 5 bubbles thegrinch28, 31 Oct 2016 | Read review
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