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Chessington Azteca Hotel

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Traveller (423)
Room & Suite (52)
Dining (5)
Overview
Leatherhead Road, Chessington KT9 2NE England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
4 Star accommodation
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Reviews (619)
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617 results
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Time of year
LanguageEnglish
260
177
90
51
39
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All reviews treasure hunt temple summit room theme park splash pool temple restaurant treasure room safari hotel bunk beds monkey temple themed rooms sleeping area hotel guests pull out bed the reserve kids area the kids loved early access
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1 - 5 of 617 reviews
Reviewed 1 week ago

Very disappointed in this hotel. Having firstly checked in early on the Friday evening to enter the park the next day. We were not given any information about the hotel at all. We had previously booked for the temple restaurant but got told it wasn't...More

Thank Meistermunch
Response from ChessingtonResort, Manager at Chessington Azteca HotelResponded 1 week ago

Hi, Thank you for your review of Chessington World of Adventures Resort. We’re disappointed to note that your recent visit did not live up to your expectations. To allow us to discuss your experiences further with you, please email feedback@chessington.co.uk with your unique Case Reference...More

Reviewed 2 weeks ago via mobile

We’ve done the glamping for the last two years but thought we’d give the hotel a try this time as we were going later in the year. We were in a monkey temple room which was ok but really musty and damp smelling, uncomfortable pillows...More

Thank Serita M
Response from ChessingtonResort, Manager at Chessington Azteca HotelResponded 2 weeks ago

Hi Serita, Thank you for taking the time to review Chessington World of Adventures Resort on Trip Advisor. We pride ourselves on delivering incredible days out to all of our guests, and are never complacent about the experience we provide. Please email us on feedback@chessington.co.uk,...More

Reviewed 2 weeks ago

Hi hotel and food pretty good . Here’s my problem my daughter left her I pod in hotel room. Soon as we got home let’s contact hotel !!!! Good luck phones never answered, send 3 emails been a week now nothing. It’s ok when all...More

Thank Dave C
Response from ChessingtonResort, Manager at Chessington Azteca HotelResponded 2 weeks ago

Hello Dave, Thank you for your review of Chessington World of Adventures Resort. We’re never complacent about the experience we provide, and welcome all feedback as it allows us to ensure we’re delivering incredible experiences to everyone. Can you please send us a message over...More

Reviewed 3 weeks ago via mobile

Had a disappointing stay here as there is no soundproofing between floors and it literally sounded like a herd of elephants marching up and down above us. 3 calls to reception night team and nothing was done. Food in the buffet restuarant was shocking. And...More

Thank Charlotte S
Response from ChessingtonResort, Manager at Chessington Azteca HotelResponded 3 weeks ago

Hello Charlotte, Thank you for your review of Chessington World of Adventures Resort. We’re never complacent about the experience we provide, and welcome all feedback as it allows us to ensure we’re delivering incredible experiences to everyone. We’re sorry to hear that you experienced some...More

Reviewed 4 weeks ago via mobile

We've just come home from a 2 day 1 night package staying at the Azteca, monkey temple room 3002. 2 adults and 1 child. We pre checked in at 10am and went straight to the park. Came back to reception at 5pm to collect our...More

Thank 32swales
Response from ChessingtonResort, Manager at Chessington Azteca HotelResponded 3 weeks ago

Hello, Thank you for your review of Chessington World of Adventures Resort. We’re never complacent about the experience we provide, and welcome all feedback as it allows us to ensure we’re delivering incredible experiences to everyone. We’re sorry to hear that you experienced some issues...More

View more reviews
About
Description
Explore the mysteries of the ancient Aztec temple ruins, overlooking mischievous monkeys and colourful birds. Encounter some of the jungle’s most exotic creatures in this wild and wonderfully themed hotel. More Set across three superbly themed floors with spectacular views there are 69 rooms waiting to transport you into a world full of mystery and discovery. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Spa
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
69
Price range
US$ 230 - US$ 460 (Based on Average Rates for a Standard Room)
Also Known As
Chessington Azteca Hotel Surrey
Location
United Kingdom > England > Surrey > Chessington
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
69
Price range
US$ 230 - US$ 460 (Based on Average Rates for a Standard Room)
Also Known As
Chessington Azteca Hotel Surrey
Location
United Kingdom > England > Surrey > Chessington
Photos
Traveller (423)
Room & Suite (52)
Dining (5)
Pool & Beach (1)
Family and Play Areas (9)
Nearby
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Temple Restaurant and Bar
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Nearby AttractionsSee all 8 nearby attractions
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.29 km away
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Squires Garden Centres
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Thames Ditton Miniature Steam Railway
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Questions & Answers
Ask a question
Lynn A
25 April 2018|
AnswerShow all 6 answers
Response from easytiger1607 | Reviewed this property |
Hi I am pretty sure that there is someone on reception 24 hours a day although we did not pass by there any later than 9pm
1
Vote
grocerman2014
10 April 2018|
AnswerShow all 2 answers
Response from emma s | Reviewed this property |
There wasn’t in our room, we left a cool box In the car for our 2 day stay! Hope this helps!
0
Votes
grocerman2014
10 April 2018|
AnswerShow all 4 answers
Response from Erik d | Reviewed this property |
No Fridge, and to follow up on a previous reply, the safe is not for safe storage, it's there as a game for the kids...
0
Votes
Room Tips
"Get a room overlooking the park! It added to the experience!"
HappyBunnys
8 Sep 2018
Read review
"2002 looks over park"
40WayneS
5 Aug 2018
Read review
"Pay for the themed rooms as you get more included"
EonsOfZaphod
28 Jul 2018
Read review
"Ask for room facing out the back over the Wanyama section of the park"
lyndonp644
23 Jul 2018
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