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Holiday Inn Norton

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125 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Nashville, Tennessee
Reviewed 5 March 2015

We stayed here a year ago and I must say the Lounge was much, much better this trip. The bartender was very good and friendly as well. The room was very nice and the service was excellent. There was 8 - 10 inches of snow and the parking lot was a mess, however, I do not see that as a...

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Helpful?
Thank Jim5460
Jackie S, General Manager at Holiday Inn Norton, responded to this review

We appreciate your patronage and hope you will visit us again. Thanks for all your comments and look forward to your next visit

Wytheville, Virginia
Reviewed 23 February 2015

I've stayed at this Hotel several times over the past few years and had great experiences. The staff is friendly and the rooms are always clean. This past stay was not as pleasant only because my room was located under the bar on Karaoke night and it was VERY loud. I complained to management the following week and they were...

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Helpful?
Thank Heidi V
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you so much for your review. We appreciate all feedback and strive to have the hotel guests love. We look forward to you next visit.

Christiansburg, VA
Reviewed 14 February 2015

The room had "complimentary" ear plugs... Here's your sign! They should have warned us how loud it was going to be during check in. I would not have taken the room. The band was so loud we could hear every word. We were on the fourth floor. Drunks were hooting and hollering. Our whole room vibrated. The hotel should have...

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Helpful?
Thank danielljones
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Please accept our deepest apology for the inconveniences you suffered during your stay. We want all our guest to have the best hotel experience ever. Please give me a call do discuss this further.

Reviewed 30 January 2015

These folks are awesome and Cassandra (the manager) will go out of their way to make your stay an enjoyable one!!! They can advise on local natural attractions and if you have a question or problem, Cassandra goes out of her way to research it and resolve it! Good people!

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Helpful?
Thank Randy H
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you for you great review. We strive to be the hotel that guests love

Ft Gay, Wv
Reviewed 4 January 2015 via mobile

We stay here alot when we work in the Norton area and like this place its easy access off rt 23 is a huge plus for us !! The large parking lots os nice for our trucks also!! The staff is polite and helpful also which is a big plus

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Thank Ken14fan
Jackie S, Manager at Holiday Inn Norton, responded to this review

Thank you for your review. We appreciate you patronage and look forward to your next visit

Wytheville, Virginia, United States
Reviewed 12 December 2014

Just an average hotel, nothing special. Rooms are just OK, sparsely furnished. Check in staff were nice. One reason we choose this hotel was the restaurant reviews. That was a big disappointment. Food was nothing special and the service was poor. When my wife and I arrived there were only three other guest in the restaurant. We ordered and then...

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Helpful?
Thank Mike F
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying and dining with us. We appreciate your feedback and we strive to make all our guest have the best hotel experience ever. We hope you will visit us again.

Kaukauna
Reviewed 5 November 2014

We were there for the nascar race. Not much around for sites to see just alot of mountains. Rooms were beautiful but had no continential breakfast. Probably wouldnt stay there again for that reason. I love my free breakfast!

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1Thank Adam O
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you for staying with us. We appreciate all comments and strive to make our hotel and hotel that guest love. We appreciate your business

Reviewed 28 October 2014 via mobile

...not great. Beds are very hard. I found a sock under the bed skirt after arriving in my room. The mini fridge was unplugged and had a tray full of water in it. Greasy hand prints on the Welcome binder in room. The area just outside of the elevator on the 4th floor smelled like an ashtray, but the room...

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1Thank ShanGala
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us. We appreciate all your patronage and feedback. Please visit us again.

Jacksonville, Florida
Reviewed 27 October 2014

…no continental breakfast. We had to go to the 5th floor for breakfast, and waited over an hour to be served. The table of 9 came before us --- we were two---and needed to leave. We should have. They said that only one cook was on. WELL, if they had the continental breakfast, they wouldn't have to hire cooks and...

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2Thank Janet H
Jackie S, General Manager at Holiday Inn Norton, responded to this review

Thank you so much for staying with us at the Holiday Inn of Norton. We appreciate all feedback and use to only to make our hotel better. Please visit us again and we want you to have the best guest experience ever.

Reviewed 16 September 2014

the staff for the most evenings especially are very rude we will never ever stay here after paying over 1000 dollars for several days while waiting for an apartment and being treated the way we where .

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4Thank Riley L
IHGCare, Guest Relations Manager at Holiday Inn Norton, responded to this review

Dear Riley L, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Park Avenue Bar and Grille
Park Avenue Bar and Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel is Located in the Heart of Norton's Business DistrictTravelers looking for lodging in Norton, VA can enjoy a comfortable stay at the Holiday Inn hotel in Norton VA, located just off Highway 23 and surrounded by the scenic Appalachian Mountains.Our accommodations in Norton, VA are perfectly suited for families with our ideal location near area attractions like the High Knob Observation Tower, Flag Rock Recreational Area, Lonesome Pine Raceway, Grayson Lake State Park and Mountain Rose Vineyards. Your family can explore Virginia's history by driving along the Crooked Road, Virginia's Music Heritage Trail or by visiting the Southwest Virginia Museum, located just 10 miles from our hotel in Norton.Business and leisure travelers alike enjoy staying at our Norton, VA hotel, located in the heart of the city near many area businesses, like the Mountain View Medical Center, Pepsi Bottling Plant, Old Dominion Power Company and the Virginia Mining Association. You can take advantage of the convenient 24-hour business center and premium event facilities, which can seat up to 250 people. Our Norton hotel also provides free high-speed, wireless Internet access.While lodging at our hotel in Norton, VA, enjoy our amenities like the heated, indoor pool, 24-hour fitness center and on-site restaurant, where kids under 12 can eat for free. Book your hotel reservation today and take advantage of our great Norton hotel's room deals and rates. ... more   less 

Additional Information about Holiday Inn Norton

Address: 1051 Park Ave SW, Norton, VA 24273-1822
Region: United States > Virginia > Norton
Price Range: ₹ 6,127 - ₹ 10,485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norton 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Norton Hotel Norton
Norton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norton staff and other travellers.
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1 month ago

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Questions? Get answers from Holiday Inn Norton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in a room to the front of the hotel.”
 of 5 bubbles mb52015, 6 Dec 2016 | Read review
“rooms facing parking areas are less noisy than the ones facing the road”
 of 5 bubbles Roballclean, 4 Aug 2016 | Read review
“Chose a room overlooking the parking lot,or you will awake to the sound of coal trucks stopping at the red light right beside the hotel.”
 of 5 bubbles johnnydurango, 18 May 2016 | Read review
“Stay away.”
 of 5 bubbles mrdavitt29, 9 May 2016 | Read review
“I would of perfed a room on the parking lot side for quietness.”
 of 5 bubbles krnmansur, 3 May 2016 | Read review
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