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All reviewspiano barjunior suiteadult poolfamily poolterrace grillswim up barswim up suiteal frescohalf boardbreakfast and dinnercomfortable sunbedsthursday eveningfive star hotelnature reserveseparate poolsitting roomwelcome drink
We stayed a week in July and had a really restful, relaxing holiday.
The food was excellent, although by day 7 we were looking forward to going to standard restaurant.
The music in the piano bar was welcome and usually of a fairly high standard....More
We had spent nearly a week in the 4 star Sol Melia Cala Galdana before coming to this hotel and we were very disappointed on all aspects of the hotel.
We found the rooms to be outdated and smelly. Ours had ants on the floor...More
2 Thank solita14
Response from Proturhotels, Director Comercial at Protur Biomar Gran Hotel & SpaResponded 11 August 2016
We are very sorry that you were disappointed with aspects of your stay. We will certainly look into the issue you have raised and make changes where appropriate. We thank you again for giving us your feedback.
This was our second visit to this hotel. We stayed last year and when shopping for holidays this time round, decided we would be disappointed if we couldn't find anywhere that matched this place - so the solution was simple, book here again! As last...More
Ok so this is a really lovely hotel. We opted for a swim up suite which was just brilliant for the kids. Our terrace had the sun until around 2pm which worked just fine for us as we had had enough of sitting in the...More
After a few problems and the hotel being being very busy with pre school children.
It was soon sorted by a very attentive manager who rectified our situation , so a big thank you to him for that !
All the staff are very attentive...More
Response from jojohorojo | Reviewed this property |
Hi, as I recall men did have to wear long trousers in the dining room, I don't remember seeing men in shorts, please don't let this put you off as it's a lovely atmosphere, not stuffy at all and all the staff are really... More
Hi, as I recall men did have to wear long trousers in the dining room, I don't remember seeing men in shorts, please don't let this put you off as it's a lovely atmosphere, not stuffy at all and all the staff are really helpful, hope this helps.