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Club MAC Alcudia

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Club MAC Alcudia
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6,017 Reviews from our TripAdvisor Community

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Showing 5,894: English reviews
Leeds, United Kingdom
Reviewed 3 days ago NEW

I was highly disappointed with this hotel, I came here as a family trip with my son, daughter and fiance and we could not believe the experience we had! My 2 children were throwing up for the majority of the holiday due to us being served luke warm food! I wouldnt serve them that at home so I most certainly...

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Helpful?
1Thank donnakendrick70
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir / Madam We are very sorry your children were not well during your stay and dissapointed that you though the reason was the hotel food. We do take great care in the treatment of the food and follow strict health and safety rules. All fruit and veg at Club Mac are washed with osmosis treated water and then...

Alcudia, Spain
Reviewed 3 days ago NEW

Family Loved it Superb stay Couldnt recommend this hotel enough Weather was amazing People were fantastic Will be booking again very soon for everyone as we are going on a family holiday Break in the sun

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Helpful?
Thank linzmckenzie
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir / Madam, Thank you very much for your fantastic review. We look forward to welcoming you at Club Mac in 2017. Please contact us before booking on the website chat if you have lost your loyalty discount. Best regards, Guest Satisfaction Department

Larkhall, United Kingdom
Reviewed 4 days ago NEWvia mobile

good hotel , well 3 hotels , massive , food was loads of choices , all inclusive brilliant , room was on the 1st floor was ideal , plenty pools but we ended up at same pool , only down thing u had to get a taxi or bus to go anywere , ideal holiday

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Helpful?
Thank richieboy1690
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir, Thank you very much for your great review. We are happy to read that you enjoyed your stay so much. In reference to transport, we are only a 10 minute walk from the beach but we put a free bus every half an hour to the beach from 10am to 5pm, daily. Also in high season we have...

Corby, United Kingdom
Reviewed 6 days ago NEW

We stayed during the Oct half term fortnight break,with my hubby and children (aged 17,14 & 6 years of age.) On arrival we had to be booked in on a ticket system but this was a good idea as some folk can forget how to queue. All 16 years of age and overs had to pay a Spanish Tax of...

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Helpful?
Thank Claire T
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Claire, Thank you very much for your extensive review. We are glad to read that you enjoyed your stay and are planning to return. Best regards, Guest Satisfaction Department

Greater Manchester, United Kingdom
Reviewed 1 week ago

Myself and my daughter and grandchildren (age 13,12,6 yrs) booked for 1 week 20th October. The weather was wet and cold for the first two days!, however, that didn't dampen our spirits. There was plenty to do with a timetable available at breakfast time in the restaurant every morning. Don't miss breakfast up to 10am every day, if you do...

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Helpful?
Thank Jenny T
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Jenny Many thanks for your detailed review. We are very please that your family enjoyed the stay so much and we hope to see you again soon! Best regards, Guest Satisfaction Department

United Kingdom
Reviewed 2 weeks ago

We spent a week in October at Club Mac, with a 14yr old & 3yr old. It was our first family holiday abroad and we will be back! Book direct - Much cheaper than any holiday site. (You only have to pay 10% deposit on the hotel and the rest on arrival) Arrival - Like a Clark's shoe shop you...

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Helpful?
2Thank Smaybelline
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Wow, thank you very much for taking the time to write such an extensive and detailed review. It really gives future guests a really good insight into what Club Mac is all about. We are sorry you were bothered by some unconsiderate guests making noise in your corridor late at night. Please note that if you call reception,...

Reviewed 3 weeks ago via mobile

We stayed at club Mac and my son went to the ESA soccer .Academy The Coach Elliot and his team are fantastic with the kids can't wait to go back .Thanks Elliot.My son had a wonderful holiday he is football mad .We were very worried about him going because he had Asperger Syndrome Elliot was brilliant in reassuring us and...

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Helpful?
Thank Lin L
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir / Madam, We are very pleased to read that you were very happy with the services provided at Club Mac. It has been the first year that we have worked with ESA soccer and are encouraged by reviews like this one to carry on working with them in the future. We believe that the outsourced services that we...

Doncaster, United Kingdom
Reviewed 3 weeks ago via mobile

A long transfer from the airport, the hotel check in was a pain- pull a ticket & wait for your number to be called.....another long wait, finally into our rooms, a decent size, although rooms overlooking the pool quieter than the one when u listen to someone singing till 12 every night! Food- plenty of it but not a very...

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Helpful?
Thank MrsB0128
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir/Madam, Thank you for taking the time to review Club Mac Alcudia. We are glad to read that your children enjoyed the stay and the activities on offer, as children and their happiness are our main priority. All the activities provided by our entertainment team are free of charge, the only charge is for the ponies which come from...

Soham, United Kingdom
Reviewed 4 weeks ago

Sadly average holiday stayed out the Club Mac a few years ago and if anything the food variety hasn't really improved which is a great shame. There is a huge amount of food which I appreciate is a humongous task for the kitchen staff to prepare and I do not want to appear ungrateful, but it would be nice to...

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Helpful?
Thank R S
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sir / Madam, Thank you for your review. We appreciate your feedback about our food and beverage services, we take your comments on board for future improvements. We do have a relaxation area at the hotel for adults, located by the lake, passed the Jupiter building. There the sunbeds recline and there is soft music that helps you relax...

Reviewed 4 weeks ago via mobile

First of all don't believe all the bad reviews. I went with my husband 6 year old son and 3 year old daughter we stayed in Jupiter. The food was great plenty of choice for even the fussiest of eaters. None of us got sick! At busy times there were ques for the restaurant but they go really quickly. We...

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Helpful?
Thank sarahmatthewswife
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Sarah, Thank you very much for your extensive review of Club Mac Alcudia. Glad to read that you enjoyed your stay with us, the food, the beach, etc., despite the bad weather. At Club Mac we offer premium rooms and family suites with kettle, fridge, hairdryer, wifi and premium TV channels included. In standard rooms, you get a few...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Club Mac is an all inclusive complex located in Puerto Alcudia, Mallorca. The resort specialises in families and at their disposal there are 100.000 square meters with a wide offer for all tastes. Two natural lakes, one of them with kayaks, water bikes and pedalos, spacious gardens, nine swimming pools, including a splash pool for small children and a river pool, Children Village for children between 4 and 12 years old, two entertainment areas: a spectacular stage with professional shows and another area with live music or entertainment every night, two indoor bars, five outdoor bars, three restaurants, burger kiosk , tennis court, sand multi sports court, mini golf, running track, archery, small train around the complex for the younger ones, souvenir shop, etc.The complex has three buildings in which you will be able to find rooms to suit your requirements. Marte, Jupiter o Saturno, all of them with the same quality and good service and sharing all facilities between them. ... more   less 

Additional Information about Club MAC Alcudia

Address: Avenida Tucan S/N, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: ₹ 9,503 - ₹ 22,579 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club MAC Alcudia 3*
Number of rooms: 1024
Reservation Options:
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Also Known As:
Club Mac Alcudia Hotel Port d`Alcudia
Mac Alcudia Hotel
Hotel Mac Alcudia
Club MAC Alcudia Majorca, Spain
Hotel Style:
#3 Top resorts Hotel in Port d'Alcudia
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Questions & Answers

Here's what travellers have asked, with answers from Club MAC Alcudia staff and other travellers.
646 questions
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Questions? Get answers from Club MAC Alcudia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on a higher floor”
 of 5 bubbles donnakendrick70, 7 Dec 2016 | Read review
“If there's more than 2 of you best to book a family room”
 of 5 bubbles 277clairet, 4 Dec 2016 | Read review
“We didn't have any problems,”
 of 5 bubbles jennyt744, 27 Nov 2016 | Read review
“Saturno Room 704 - Views over the water park, mountains & sea”
  • View from the hotel room. The Waterpark & Mountains
 of 5 bubbles Smaybelline, 23 Nov 2016 | Read review
“Premium, High Floor”
 of 5 bubbles rs304, 9 Nov 2016 | Read review
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