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Club MAC Alcudia

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Club MAC Alcudia
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6,048 Reviews from our TripAdvisor Community

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Showing 5,925: English reviews
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Reviewed 1 week ago via mobile

Myself and my mum and two children came to club mac last year beginning of may we had a premium room which suited us perfectly no problem with wii fi at all there was a fridge to store your drinks and also kettle tea etc was a lovely room in general the kids really loved the pools and food was...

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Helpful?
5Thank Lucy A
MacHotels, Public Relations Manager at Club MAC Alcudia, responded to this review

Dear Lucy, Thank you for your positive feedback. We are most pleased that yourself and your family enjoyed to the full your stay last year. We are looking forward to your next visit in 9 weeks. Kindest regards.

Reviewed 2 weeks ago via mobile

A group of 8 of us visited last July for a week. The staff were friendly, enthusiastic and helpful from the cleaners to the entertainers. The rooms are basic and somewhat small but you're getting what you pay for, it's clear to see when you do you rresearch and look at previous travellers pictures anyway. Clean towels daily as well...

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Helpful?
2Thank Amy K
MacHotels, Public Relations Manager at Club MAC Alcudia, responded to this review

Dear Amy, Thank you for your feedback and your continuing faith in Club MAC. We are delighted that you have almost re-booked to visit us again this year. Kindest regards.

Barnsley, United Kingdom
Reviewed 2 weeks ago

nightmare holiday don't know where to start.. mattresses were disgusting.. noise was horrendous even at 2am especially on the first floors, not just from adults but children who were evidently drunk as well, we complained numerous times security was called to people fighting in rooms and being sick over our balcony from above and to be honest I don't know...

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Helpful?
8Thank Pam F
MacHotels, Public Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Thank you for your feedback. We are extremely sorry that you have nothing positive to say about our complex and you did not enjoy your stay with us. We are also sorry that your experience was marred by some issues as we are constantly looking to improve our services to you. We hope you enjoy your next holiday...

Plymouth, England, United Kingdom
Reviewed 2 weeks ago

It would make a good holiday because there is lots to do there for example lots of swimming pools to go in around the holiday park and good use of the water park and beach and the nearest town. The food is quite nice as you will have breakfast in one hotel and then lunch in another hotel then back...

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Helpful?
3Thank Amy L
MacHotels, Public Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Thank you for your positive review. We are extremely pleased you enjoyed your stay with us and we hope to welcome you again very soon. Kindest regards.

darlington
Reviewed 2 weeks ago via mobile

We stayed at this hotel for 2 weeks with our 3yr old daughter ,15yr old son and 2yr old twin nephew's,the hotel is fantastic for kids of all ages . Food : there is plenty of choice and a different theme every night ,there is a burger bar that does fab burgers and salad boxes . Drinks :drinks are typical...

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Helpful?
4Thank amanda_bell2009
MacHotels, Public Relations Manager at Club MAC Alcudia, responded to this review

Dear Amanda, Many thanks for your excellent review, we are delighted that you and your family all thoroughly enjoyed your holiday to the full. We certainly look forward to welcome you all back in June. Kindest regards. Nathalie Jaguin.

Reviewed 3 weeks ago via mobile

To start this of I want to say this is NOT a bad place or a dodgy holiday so if your worrying like we where before we went then don't. I went with my grandad and brother in october. I'm not saying this is the best holiday of my life but a holiday is what you make it. It was...

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Helpful?
7Thank India M
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Thank you very much for taking the time to post a review of your holiday. We are pleased that you and your family enjoyed many aspects of your stay here with us. We hope to welcome you again in a near future. Best regards,

London, United Kingdom
Reviewed 5 weeks ago

Lovely hotel, rooms well furnished and very clean, amazing pools and water park next door. Good hotel entertainment - staff very friendly and welcoming. Lots of activities for kids and teenagers too. Resort not too noisy (ie no screaming children) but fun family atmosphere. Near to the beach and weather was great. The food was amazing, we went all inclusive...

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Helpful?
1Thank katieh225
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Thank you very much for your great review. We are so pleased to read that you and your family had such a great time with us. We hope to see you again this year at Club Mac. Best regards, Guest Satisfaction Department

Newport, United Kingdom
Reviewed 19 February 2017 via mobile

Visited club mac hotel in the Jupiter block for a week in May 2016. When we arrived, Check in took a while. The hotel is tidy and always being regularly cleaned. Wifi works best in the lobby area, No point in paying extra for it in your room because it only works about 7/8 in the morning then about 11/12...

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Helpful?
1Thank LucHaines
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear guest, Thank you for reviewing Club Mac. Arrivals via tour operator on a shared transfer can cause queues at check in as, being a large hotel, the whole coach is stopping with us. We recommend to do the online check in prior to arrival which gives you preference at the queues. Wifi is free in the hall of the...

Birmingham, United Kingdom
Reviewed 19 February 2017 via mobile

So we booked a last minute deal to club mac in September 2016 going in with an open mind as we always do : Rooms : Clean is about the only thing going for them absolutely tiny we took a 1 year old and a 4 year old so we took a stroller with us no room for pram in...

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Helpful?
1Thank michelle19071985
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Michelle, We thank you for taking the time to review Club Mac. We are sorry that you were not aware of the size of our rooms prior to booking. The size is featured on our website as well as a floor map. A steriliser would not be a product you would normally find on a standard hotel, but you...

Liverpool, United Kingdom
Reviewed 15 February 2017 via mobile

We went here in September 4 adults and 2 children. Whe wearied rooms where not ready so we had to leave all our belongings in a shared room which ment anyone could steal from you which was quite worrying. We kept returning to check and luckily nothing was taken. Rooms are really basic and small and need updating. We was...

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Helpful?
Thank Jennifer M
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Jennifer Thank you for taking the time to review Club Mac. We are sorry you felt your belonings were not safe. As in all hotels, if you are trying to check in before check in time, we have a luggage room at your disposal. Being a 1024 rooms hotel, it is a very large luggage room that has works...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Club Mac is an all inclusive complex located in Puerto Alcudia, Mallorca. The resort specialises in families and at their disposal there are 100.000 square meters with a wide offer for all tastes. Two natural lakes, one of them with kayaks, water bikes and pedalos, spacious gardens, nine swimming pools, including a splash pool for small children and a river pool, Children Village for children between 4 and 12 years old, two entertainment areas: a spectacular stage with professional shows and another area with live music or entertainment every night, two indoor bars, five outdoor bars, three restaurants, burger kiosk , tennis court, sand multi sports court, mini golf, running track, archery, small train around the complex for the younger ones, souvenir shop, etc.The complex has three buildings in which you will be able to find rooms to suit your requirements. Marte, Jupiter o Saturno, all of them with the same quality and good service and sharing all facilities between them. ... more   less 

Additional Information about Club MAC Alcudia

Address: Avenida Tucan S/N, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: ₹ 7,497 - ₹ 19,752 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club MAC Alcudia 3*
Number of rooms: 1024
Reservation Options:
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Also Known As:
Club Mac Alcudia Hotel Port d`Alcudia
Mac Alcudia Hotel
Hotel Mac Alcudia
Club MAC Alcudia Majorca, Spain
Hotel Style:
#3 Top resorts Hotel in Port d'Alcudia
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Questions & Answers

Here's what travellers have asked, with answers from Club MAC Alcudia staff and other travellers.
712 questions
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Questions? Get answers from Club MAC Alcudia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont book full stop there are no good rooms”
 of 5 bubbles pamf494, 13 Mar 2017 | Read review
“we had room facing saturno block and was well shaded from the sun and was just nice”
 of 5 bubbles cashy1612, 5 Feb 2017 | Read review
“Rooms at the far ends of the corridors away from the centre lift area would be quieter.”
 of 5 bubbles KezBaker, 4 Jan 2017 | Read review
“The room was very clean but a little on the small side could do with somewhere to sit as only had the beds to sit on when we went back to the room to chill ”
 of 5 bubbles rachelaJ6738KW, 13 Dec 2016 | Read review
“If there's more than 2 of you best to book a family room”
 of 5 bubbles 277clairet, 4 Dec 2016 | Read review
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