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We stayed here only for 3 nights with my son and his family of 2 children. The staff are wonderful with children always a kind smile and nothing too much trouble for them. Most of the guests and indeed Peguera are German but speak English...More
Peguera is a German settlement and all bars and restaurants cater for German tastes. The hotel has an excellent location for the beach and the boulevard .
Wifi is working well by the pool and in the rooms too.
Rooms are kept clean and the...More
1 Thank KKgree
Response from 4409, Director de Relaciones con Clientes at HSM S'OliveraResponded 24 July 2017
First of all, we would like to thank you for having chosen HSM S'Olivera for your stay in Mallorca, as well as for taking the time to share your comments on TripAdvisor.
We will be very pleased to welcome you back again.
Holidays with Monarch in June 2017, two hours shuttle transfer to Paguera, No info on return transfer, Hotel could not find our names on their booking register, however they allocated room on 4 th floor(top), On complaining had room on lower floor but A/C was...More
1 Thank Manmohan J
Response from 4409, Director de Relaciones con Clientes at HSM S'OliveraResponded 23 June 2017
Thank you very much for sharing your opinion with us.
We are very sorry to read all the inconveniences you had during your stay and we apologize about that.
We would love to welcome you back at our hotel or in one of...More
We had a fab stay for 5 nights in August. I couldn't fault the property. Service was excellent, staff very friendly and the location very central. The kids programme was great. We will definitely be backMore
2 Thank Karen B
Response from 4409, Director de Relaciones con Clientes at HSM S'OliveraResponded 16 September 2016
Dear Karen B,
We feel very proud to have offered you an unforgettable stay in our hotel. Our main goal is your happiness and satisfaction during your holidays.
We will be very pleased to welcome you back again in HSM S'Olivera.
Best wishes from Paguera,...More
Spent 10 days at S'Olivera and couldn't fault the frindlieness or helpfulness of the staff, having read some of the other reviews I was concerned that with the hotel being mainly German visitors that we would feel uncomfortable, however this was not the case.
Response from 4409, Director de Relaciones con Clientes at HSM S'OliveraResponded 4 July 2016
We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness.
We celebrate that you appreciate the cleaning, the location and your room. We sincerely regret your...More