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HSM Atlantic Park

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705 Reviews from our TripAdvisor Community

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There are newer reviews for HSM Atlantic Park
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Showing 463: English reviews
Reviewed 8 August 2016 via mobile

One of the worst hotels I have stayed in. When we arrived we were told we had to pay to use the safe in our room and the wifi and it's the worst wifi Iv ever used. then at dinner we were told we can't have drinks unless we payed 3€ each even tho we already payed extra money to...

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Helpful?
Thank Danny P
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear Danny P, We regret didn't achieve your expectations during your stay because our main goal is your satisfaction. Drinks are included or not depending what you booked. I'm really sorry to read about your concerns and I would like to express my sincere apologies for the inconveniences you have experienced by giving us a low global evaluation. As you...

Bristol, United Kingdom
Reviewed 6 August 2016

If you're looking for a party holiday with a group of friends then this is not the hotel for you. After loosing the hotel we originally booked with due to our holiday company going bust, we had to book here as it was the only one available. We were hoping for a party holiday situated in the centre of Magaluf...

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Helpful?
Thank eml0uise
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear eml0uise, We apologize about the problem Low Cost Holidays, there were a lot of people affected with the same problem. We are delighted that you enjoyed the cleanliness so much, and that you felt so well attended by our staff, we certainly will keep on working to maintain our high quality service and keep focused on customer satisfaction and...

Bristol, United Kingdom
Reviewed 4 August 2016

We were pleasantly surprised about this hotel. We were unsure about what to expect as we had booked for our two sons to be able to go out to The Strip whilst my husband and I caught up on some sun and relaxation. We checked in , paid what appeared to be a tourist tax which I wasn't expecting but...

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Helpful?
1Thank mariapaul2016
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear mariapaul2016, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We feel absolutely satisfied after to read...

Hampshire, United Kingdom
Reviewed 3 August 2016 via mobile

This is a pretty standard but lovely and clean hotel. I went to Magaluf on a girls holiday and this hotel was perfect. Pros: Cleaned rooms everyday Snack bar in between meals Clean and tidy Nice pool Always enough sun loungers All inclusive meant free drinks all day and evening!! Cons: Basic rooms although quite large! Had to pay extra...

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Helpful?
Thank LuceAK
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear LuceAK, Thank you very much for your time sharing this wonderful opinion with the rest of the travelers. We are very happy to read that you had fantastic holidays with us we are delighted that you enjoyed the cleanliness so much, and that you felt so well attended by our staff, we certainly will keep on working to maintain...

Kingston-upon-Hull, United Kingdom
Reviewed 2 August 2016 via mobile

Would highly recommend this hotel to anyone visiting Magaluf and want a super hotel only 10mins away from the hustle bustle of the strip. It is situated opposite Pirates Adventure Show theatre and a short walk from numerous bars.

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Helpful?
1Thank Shellyhull12
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear Shellyhull12, Thank you very much to recommend our hotel, we feel very proud when we know that you would like to come again. We look forward to welcome you back soon at HSM Atlantic Park to continue enjoying pleasant experience with us! All the best, HSM Customer Service

Birmimgham
Reviewed 31 July 2016

Arrived at the hotel late night almost past midnight... outside impressions are good and clean, it is located away from the strip in a quiet part of magaluf. As we walked in to the hotel there was a off putting smell which smelt similar to damp but apparently its there cleaning products ( i didn't believe that) check in was...

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Helpful?
1Thank HSsssssss
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear HSsssssss, Thank you for the time you have taken out of your day to write and share this review of your stay with us at HSM Atlantic Park and the readers of Tripadvisor. We sincerely regret your dissatisfaction with the dining experiences. We offer every day a wide selection of food. Various cold starters such as salads, fresh vegetables,...

Durham, United Kingdom
Reviewed 30 July 2016

RECEPTION We arrived at the Hotel at 12pm and were served by a friendly man with a beard. He informed us that check in begins at 2pm but that he would give us access to the luggage room and give us our AI bands so that we could start our holiday. The main entrance was well air conditioned and of...

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Helpful?
1Thank SuzanneSteveAndrew
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear SuzanneSteveAndrew, Thank you very much for your time sharing your opinion. Your extended opinion help us to continue improving every day. We celebrate that you enjoyed your holidays in our hotel but we consider all of your suggestions. We will congratulate the staff, especially Georgi, Toni and Morini. Thank you for choosing HSM Atlantic Park for your holiday in...

Oslo
Reviewed 30 July 2016

Did stay here in late July, with my wife and 4 year old boy. As a family with children we wanted to avoid the most noisy areas, therefor we were not sure about Magaluf at first. But this is not the most noisy area in Magaluf so it was no problem. The hotel of course can not guarantee what kind...

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Helpful?
1Thank ha1979
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear ha1979, We feel very proud to have offered you a great stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. It is a pleasure to know that you and your family enjoyed this nice experience in HSM Atlantic Park. We will be waiting your next visit. You and your family have your home!...

Reviewed 28 July 2016 via mobile

Just got back after an amazing week here. Hotel is spotlessly clean, the food was lovely and all the staff were friendly and very accommodating, especially with our early flight on our final day- making sure the restaurant arranged an early breakfast for us. The lady running kids club was AMAZING and deserves some sort of medal- always happy, remembered...

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Helpful?
Thank Nataliedenny656
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear Nataliedenny656, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We will be waiting your next visit, in HSM Atlantic...

Reviewed 28 July 2016

Stayed here for 7 days(20-27 july)with my daughter who is 13 who I didn't want staying in the centre of Magaluf, It was a good distance from the strip and beach but wasn't too far away, The acrobatic show arcoss the road was quite loud but wasn't on everynight, entertainment was so funny and food was good but if you...

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Helpful?
Thank Liv Y
4409, Director de Relaciones con Clientes at HSM Atlantic Park, responded to this review

Dear Liv Y, Thank you for sharing your experience at the HSM Atlantic through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride exceeding your expectations. We are delighted that you liked the location, our animation team and the entire hotel. We will congratulate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
IN GENERAL: The 4* hotel HSM Atlantic Park opened in 2007, after thorough refurbishment. The hotel stands out mostly for its location, very close to the beach and leisure centre of Magalluf. But, at the same time in a quiet place without the noise and hustle of the resort's famous nightlife. HSM Atlantic Park offers high standard facilities and service. The hotel is open from May to October. LOCATION: The hotel HSM Atlantic Park is located in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year. The beach is only 400 m away, and offers the possibility to practice water sports! Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park "Western Park," karting or the famous "Pirates" show. All of these entertainment possibilities are just steps away from the hotel, and complement the wide resort's offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa. Therefore, the hotel is an ideal place to stay for golf lovers! In the area there are many possibilities to practice other sports, even on a professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, and the airport is 22 km from Magalluf. There is a public bus service to the capital, the bus stop is just next to the hotel. ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and a balcony. There are also 5 rooms adapted for disabled persons. The hotel offers also Junior Suites, with extra space, a sofa bed and a Jacuzzi in the bathroom. GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The spacious and modern restaurant offers a thematic buffet style selection of cold and hot dishes, a wide variety of fruit and homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers, besides 3 main meals, include snacks between meals, beverages (cold drinks, hot drinks, alcohol) and ice cream throughout the entire day. All guests are asked to wear suitable clothes for dinner. FACILITIES: There is a spacious and beautiful terrace with an original-shaped swimming pool for adults, and a separate pool for children. The swimming pools are surrounded by sunbeds and sunshades. Bar service is available at the pool. Indoors there is a bar, a game room and cozy common areas without architectural barriers for disabled persons. A totally equipped conference room is also available. CHILDREN: For children the hotel offers a separate swimming pool and playground, where they can play attended by the hotel entertainers. Mini club. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Sports course, French bowls, billiards (extra charge), table tennis in the complex. The hotel is specialized and certified in golf: it offers the general information about golf courses in Majorca, as well as discounts in "green fees" in the most important golf courses, etc. Possibility to practice sports in the area. ... more   less 

Additional Information about HSM Atlantic Park

Address: Calle Calderon de la Barca 2, 07182 Magaluf, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range: ₹ 4,978 - ₹ 12,904 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM Atlantic Park 4*
Number of rooms: 242
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Also Known As:
Hotel Hsm Atlantic Park
HSM Atlantic Park Magaluf, Majorca
Hotel Style:
#7 On the Beach Hotel in Magaluf
#8 Luxury Hotel in Magaluf
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Questions & Answers

Here's what travellers have asked, with answers from HSM Atlantic Park staff and other travellers.
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Questions? Get answers from HSM Atlantic Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views high up noisy at lower levels”
 of 5 bubbles paulcfc63, 28 Sep 2016 | Read review
“Get new cleaners”
 of 5 bubbles marcusw672, 6 Sep 2016 | Read review
“I always prefer high rooms.”
 of 5 bubbles villan20, 31 Aug 2016 | Read review
“Double rooms have poolview. We had rooms 802 805 810 on our floor”
 of 5 bubbles Angieb1974, 16 Aug 2016 | Read review
“Ask for pool view”
 of 5 bubbles SuzanneSteveAndrew, 30 Jul 2016 | Read review
5 of 5