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Barcelo Ponent Playa

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Barcelo Ponent Playa
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2,633 Reviews from our TripAdvisor Community

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Showing 1,606: English reviews
Southport, United Kingdom
Reviewed 5 days ago NEW

This hotel is located in a lovely area, with an outdoor pool, and easy access to the shore via steps. Town centre is within walking distance. The rooms are clean and air conditioned The food in the restaurant is buffet style and very varied. We always found something we liked. We were here in the height of the summer, and...

PONENTPLAYA, Director General at Barcelo Ponent Playa, responded to this review

Dear guest, We would like to thank you for trusting us and choosing our establishment Barceló Ponent Playa for your holiday in Mallorca. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. It would be a great pleasure if we could welcome you at our hotel again...

London, United Kingdom
Reviewed 8 November 2016

4 night stay during half term at this hotel with a friend. We arrived on our first day around 11.30am to be informed we could check in as our room was ready, which was great. The room was a fair size with comfortable beds, good storage space for clothes, a large TV with BBC channels, air con, which was needed...

PONENTPLAYA, Assistant General Manager at Barcelo Ponent Playa, responded to this review

Dear sSkye2014, First of all we would like to thank you for sharing your opinion about Barceló Ponent Playa with all the users of TripAdvisor. We are glad that you had a nice time with us and that our staff helped you during your stay. Regarding the food in the buffet restaurant, we offer a traditional Majorcan dinner once a...

Reviewed 6 November 2016 via mobile

Visited sep 3rd time to cala dor 1st time to this hotel.our room was ground floor overlooking childrens play area very quiet and didnt need to use the lifts the room needs some updating the bathroom mainly however cleaned everyday.dining room chaotic at evening meal times food mixed lots of seafood and strange combinations however found something to eat most...

PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Angela K, Many thanks for taking the time to write a review on TripAdvisor about our hotel Barceló Ponent Playa. We are sorry for the inconveniences you found during your stay. We have taken a good note of them and I have informed the relevant departments about it to improve our service. On the other hand we are delighted...

ENGLAND
Reviewed 6 November 2016

Friendly old hotel, in need of a update, the food is OK, but sometimes it aint, our room was clean, the balcony doors didn't lock which was a concern as we were next to a low roof just below ! 1 of the outside bars closed which was a pain, and our ALL INCLUSIVE FINISHED on the last day of...

Review collected in partnership with Barcelo Hotels & Resorts
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Paul B, Thank you very much for taking the time to write a review on TripAdvisor. We are sorry to learn you were not fully satisfied with the service provided. There is a Guest Experience Manager and a manager on duty at all times to address your concerns during your stay and find a solution for the inconveniences you...

Gloucester, United Kingdom
Reviewed 6 November 2016

This hotel needs a mega upgrade .. location great & I guess that's why they can get away with . I cannot believe you have to pay for the sunloungers on the terrace within the hotel grounds. A hugh point to make is that by 2.30 In the afternoon, You are in complete shade , due to the hotel building...

Review collected in partnership with Barcelo Hotels & Resorts
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Angela, First of all, we sincerely appreciate the time you spent to share your comments following your visit to Barceló Ponent Playa. We were very disappointed to read that the hotel did not meet your expectations. We will take your remarks into consideration to improve our service. We stricly follow the standards of Barceló Hotels. Please let me remind...

Reviewed 3 November 2016

we wanted a quiet location to have a relaxing holiday and found it here. The hotel was clean and generally well kept. The food was excellent with many choices at every meal time and a variety of places to eat within the complex. The staff were all friendly and helpful, we had a problem with our hot water and they...

PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Anne H, First of all, we would like to thank you for taking the time to post a review about our hotel on TripAdvisor. We are delighted to read that you enjoyed your holiday at Barceló Ponent Playa and that the staff was friendly and helped you during the stay. We are sorry about the inconvenience you had with...

Rugby, United Kingdom
Reviewed 1 November 2016 via mobile

The location of the hotel is very good, right next to the beach and a short walk to the town centre. The hotel is in need of a revamp as it looks tired and shabby.The room was quite small and there was quite a lot of noise till midnight every night from the entertainment. The food was the normal standard...

PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Sue M, Many thanks for your recent review, which is very valuable for us. We will take your remarks into consideration which will help us to improve our service. We are glad to know that our staff met your expectations. We hope to have the opportunity to welcome you back in the future and show you our improvements. Best...

Rochester, United Kingdom
Reviewed 31 October 2016 via mobile

Just back from a weeks holiday. Not just me and my family but others spoken to all very disappointed with the food. Have been to lesser hotels with better food. Poor choice, hot food not hot, cheap cuts of meat. Left more on the plate than at any other holiday. Staff were though fantastic. Polite, caring and with a smile....

PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Paul, First of all we would like to thank you for sharing your opinion about Barceló Ponent Playa on TripAdvisor, which is very valuable to us. We are sorry to read that the food did not meet your expectations. There is a Manager on Duty and a Restaurant Manager available at all times to address all your concerns to...

Gloucestershire, United Kingdom
Reviewed 31 October 2016

lovely sea views really nice beach and food average but ok . Only thing was after checking out even tho we were alinclusive you can no longer get any food so bit of a nightmare with having children and was told We had to €12 each if we wanted food and snack bar only open from 1200-1300 apart from that...

Review collected in partnership with Barcelo Hotels & Resorts
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear cooke204, Thank you very much for your review about Barceló Ponent Playa. We are delighted to read you enjoyed the hotel, the sea views and the beach. We are indeed located in a beautiful area of Mallorca. Regarding the All Inclusive programme, as it states in our Terms and Conditions, it finishes at 12pm on the day of departure....

grimsby
Reviewed 30 October 2016 via mobile

I'm basing a this review on a late booking end of season holiday which we only paid £388 per person. Negatives . Lifts and corridors rather shabby. Not enough room around pool for number of guests. Sun loungers need replacing. Pool bar only open for a very limited time for food. When we did manage to catch it open they...

PONENTPLAYA, Guest Experience Manager at Barcelo Ponent Playa, responded to this review

Dear Gilly, Thank you for taking the time to comment on your stay at the Barceló Ponent Playa. Your feedback and suggestions help us to improve our service. Please note we will consider your remarks in order to correct any mistake and make guests’ stay much more enjoyable. We are very glad to know you enjoyed your stay and the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Barcelo Ponent Playa

Address: Cala Ferrera-Felanitx, 07669 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Price Range: ₹ 4,436 - ₹ 11,875 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Barcelo Ponent Playa 3*
Number of rooms: 430
Reservation Options:
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Also Known As:
Barcelo Ponent Playa Hotel Cala Ferrera
Barcelo Hotel Ponent Playa
Barcelo Cala d Or
Barcelo Ponent Playa Cala D'Or, Majorca
Hotel Style:
#22 Family Hotel in Cala d'Or
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Questions & Answers

See which rooms travellers prefer

“All rooms are great”
 of 5 bubbles David1966-21, 18 Jan 2017 | Read review
“rooms below the restaraunt are noisy early morning if you want a lie in”
 of 5 bubbles , 2 Nov 2016 | Read review
“Choose a room with a sea view, then you probably do not hear these buses coming all the night long.”
 of 5 bubbles Miia50, 27 Oct 2016 | Read review
“Floor 7 excellent”
 of 5 bubbles gjpwiddison, 26 Oct 2016 | Read review
“Room 444 - Not overlooking sea but decent size and quiet.”
 of 5 bubbles babyhk, 22 Oct 2016 | Read review
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