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Hotel Serrano Palace

214 reviews
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Traveller (122)
Pool & Beach (97)
Room & Suite (62)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“son moll”(6 reviews)
“beautiful walk”(2 reviews)
“imperial suite”(2 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (214)Write a Review
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21
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LanguageEnglish
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All reviewsson mollbeautiful walkimperial suiteaverage fooddinner buffethigh seasongermansharbourjacuzzicavabalconies
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1 - 5 of 81 reviews
Reviewed 10 August 2017 via mobile

Good 5 stars hotel, large rooms and bathrooms. Located 20 m from a crowded small beach ( there is a lovely beach ~700m away after the harbour) Good breakfast buffet, a bit less impressed by the dinner one. Room's furniture is a bit oldish. Would...More

Thank Michel F
Reviewed 23 July 2017

Hotel Serrano is a beautiful hotel close to the beach of Son Moll. This beach is extremely busy and far too small for all the surrounding hotels. Also hotel Serrano can be too crowdy, not IN the hotel, but outside: poolarea too small, no beds...More

Thank Susan K
Reviewed 16 July 2017 via mobile

As all English reviews, very much German. Average food, no outdoors dining very corporate no atmosphere. Extra charge for beds around pool and top terrace pool. The best thing though was the spa and personal trainer Victoria. I had one to one yoga sessions every...More

Thank jogygogo
Reviewed 11 July 2017 via mobile

We spent a week there. The weather was beautiful. Totally enjoyed going to the beach Son Moll. Spent our afternoons on the pool. The area is a great location. We had a junior suite wich is very spacious. Two balconies one looked to the beach...More

Thank LadyHeart7
Reviewed 11 July 2017 via mobile

Not a place for calm holiday. It's a place where a massive crowd of German people are fed in a buffet diner, where you have to que all the time. And what was the hotel thinking. We are a family of small children and we...More

Thank Lotta E
Response from PPRR_Management, Manager at Hotel Serrano PalaceResponded 15 July 2017

Dear Guest and Reviewer, "Full of German", "Full of Italian", "Full of British" ... . It seams like you dislike certain human environments during holidays. You absolutely have the right to do so, but not to blame any resort or hotel for it. Not in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Room Service
Free Parking
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Airport Transportation
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 149 - US$ 573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Cala Ratjada
#9 Romantic Hotel in Cala Ratjada
#10 Luxury Hotel in Cala Ratjada
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 149 - US$ 573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Cala Ratjada
#9 Romantic Hotel in Cala Ratjada
#10 Luxury Hotel in Cala Ratjada
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (122)
Pool & Beach (97)
Room & Suite (62)
Dining (43)
Amenities (43)
Questions & Answers
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Room Tips
"Higher floors are quieter."
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"Facing the sea."
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"Sea view was fully worth it, due to it being so close!"
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"Sea view is the best to go for, otherwise you will be overlooking the gardens, which is also ok."
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