We left the Ordóñez Sandoval hotel with mixed feelings. 1. Welcome Three bell rings were not enough to make the owner come despite the fact that I had specified our arrival time by e-mail the day before, 16:00. We waited before the front gate, then I went away to move the car that was blocking the street, then I came back to ring the bell again. Finally the house master appeared, introduced us into his small office... just in order to turn his back for an endless time - the fault, evidently, to the photocopy/printing machine that took our identities. We were two, so it happened twice. What a warm welcome, I say! To go to the rooms, one crosses the severe and austere central patio. In his review, one of the guests said he didn't see any chairs in the patio. Wrong, there are indeed some chairs: it is the smokers' corner. But if you don't smoke, you don't want to sit there. The patio lacks warmth, color, it's not cosy, "nicht heimelig", as the Germans say. – The front gate that gives access to it, the one I have just mentioned, is seized, stuck, it only can be opened by ...virile force - my partner has never managed to open it. In short, the entrance is just like the welcome. 2. The rooms My partner's room was beautiful, large, bright, original. She liked it. Mine was dark and musty – as one of the hosts describes it. My bed wasn't comfortable. More serious. As I entered my room I stepped on a small "stone"; I pushed it aside without attaching any importance to it. But entering my room for the second time, my foot met another "stone". This time I checked, and here it is: it is the tiling of the floor which crumbles. Hitting a tile piece for the 3rd or 4th time, I put one into the jug basin on the dresser. In the bathroom. Wanting to wash my hands, I struggled in vain with the little plastic bags that lock up the soap: you can't open them with your fingers nor with your teeth (smokers open them with the flame of their lighter). 3. Breakfast Breakfast is a disappointing buffet to say the least. When, on the second morning, you are in front of the same line of Danone yoghurts, the same arrangement of delicatessen and sweating slices of cheese, you think that the buffet in a small B&B is an aberration and you don't remember having ever seen one. Conclusion Of course, the Ordóñez Sandoval house is a beautiful house in the heart of Úbeda, the city we love so much. But it houses a B&B whose score of 9.5 seems a joke, a very strange one.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.