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Traveller (224)
Room & Suite (157)
Dining (82)
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Overview
  • Excellent29%
  • Very good56%
  • Average13%
  • Poor1%
  • Terrible1%
Travellers talk about
“swimming pool”(17 reviews)
“the river”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (1,127)
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108
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57
108
36
6
4
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All reviewsswimming poolkept clean and tidythe rivernice poolaccor hotelspublic transporta short taxi ridebreakfast buffet was goodcable careasy accesscentral positionhot and cold foodvery nice hotelgood sizestayed here for three nightsclose to the hotelperfect stay
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1 - 5 of 211 reviews
Reviewed yesterday

Situated in the middle of a huge retail and office / commercial area, and surrounded by fast traffic from the lower Douro Bridge crossing. It is also one of 3 Accord brand hotels within 100 meters - each looking to maintain a slightly different standard...More

Thank cherriesfan_9
Reviewed 18 May 2018 via mobile

I went in many Accor hotels and Novotel but this one is the worse I have ever been.indeed is well localized close to the Gaia port wine area as well as Porto but the rooms are very small for a 4 person family. The service...More

Thank Fabian B
Response from Pedro Filipe G, General Manager at Novotel Porto GaiaResponded 4 weeks ago

Dear Fabian, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 11 May 2018

the room for people with mobility difficulties, was terrible. Ask the hotel to send you pictures so that you can evaluate the size of the problem. I can not describe it. Please do not advertise as being accessible; He is not.More

Review collected in partnership with Accorhotels.com
Thank carlosS8748OF
Response from Pedro Filipe G, Manager at Novotel Porto GaiaResponded 15 May 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 29 April 2018 via mobile

Love this place, just gets better, if only they could add balconies to the rooms ! Seriously, the visit this year was just about perfect, great staff, relaxing environment. Improvements on last visit: The WiFi was faultless The breakfast seemed more varied My hotel of...More

Thank Mr H
Reviewed 12 April 2018

clean hotel, pleasant staff however as Air Conditioning was not switched one felt hot. they don't even have table fans. only solution was to open window & then was noisy due to traffic on the road. money spent was not worth due to this reasonMore

Review collected in partnership with Accorhotels.com
Thank Pooja K
Response from Pedro Filipe G, General Manager at Novotel Porto GaiaResponded 16 April 2018

Dear Kapoor, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 91 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Vila Nova de Gaia
#3 Family Hotel in Vila Nova de Gaia
#3 Green Hotel in Vila Nova de Gaia
#5 Luxury Hotel in Vila Nova de Gaia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 91 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Vila Nova de Gaia
#3 Family Hotel in Vila Nova de Gaia
#3 Green Hotel in Vila Nova de Gaia
#5 Luxury Hotel in Vila Nova de Gaia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (224)
Room & Suite (157)
Dining (82)
Pool & Beach (68)
Amenities (66)
Family and Play Areas (5)
Business Centre & Event Rooms (4)
Questions & Answers
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offlands
22 April 2017|
Answer
Response from carmasil | Property representative |
Dear Offlands, Novotel is 5 km from Oporto, theres a bus stop near by the hotel but to get to the center of Porto you must take 2 buses around 4€, táxi is also a solution once 4 people can get to the center of Porto by... More
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Room Tips
"upper floors are best"
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"ask for a sea view"
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"Back of hotel facing pool do not pick room 206 as this looks over a roof and main entranceThe hotel does..."
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"Stay off the ground floor! I imagine rooms with a pool view are noisy in the summer."
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