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07/05/2017 08/05/2017
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    SpringHill Suites Norfolk Virginia Beach

    6350 Newtown Rd, Norfolk, VA 23502-4801
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$ 122
    US$ 122
    US$ 123
    Traveller (12)
    Room & Suite (8)
    Pool & Beach (3)
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    Overview

    • Excellent60%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “henry jones” (7 reviews)
    “ruby tuesdays” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    Fitness centre
    3 Star Hotel
    All hotel details
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    Norfolk Waterside Marriott
    853 reviews
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    BEST WESTERN PLUS Holiday Sands Inn & Suites
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 4 days ago

    I would never stay at this location again. I had the worse experience!! I had made reservations over 3 months ago and made sure they had a note saying I needed adjoining rooms because I was chaperoning students. I called that morning to ask can...More

    Helpful?
    Response from Scrowley160, General Manager at SpringHill Suites Norfolk Virginia Beach

    Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to my attention. Please contact me directly at the hotel to further discuss your stay at 757-333-3100. I have sent you an email regarding this as well.

    Reviewed 1 week ago

    Staff is really friendly and helpful. The room was mediocre. Needs a little updating. There isn't much in the area to do or eat. Flew into Norfolk and needed a place to stay the night before heading to Williamsburg. They do offer complimentary shuttle service...More

    Helpful?
    Response from Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach

    Dear SKC239, Thank you for taking the time to review our hotel online. I'm sorry to hear that you found our room mediocre. Please call our Hotel Manager, Shonie, at 757-333-3100 so we can learn from your stay and continue to improve for our guests.

    Reviewed 4 weeks ago via mobile

    Lobby and food area clean and inviting. Lots of places to sit and talk. Staff was friendly and efficient. Food was okay. Scrambled eggs, breakfast meat, fruit, waffles, cereal, breads. Room was fine, but needed minor maintenance, probably things no one else reported. Bed and...More

    Helpful?
    Response from Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach

    Dear Sharon M, Thank you for taking the time to review our hotel online. I'm sorry to hear that there were minor maintenance issues in your room. I apologize on behalf of the staff for failing to notice the issues before your stay. I will...More

    Reviewed 4 weeks ago

    Outstanding hotel and 2nd to none!!!!!!!!!!!!!!!!! Brittny Strickland is very professional and a very, very, very hard worker. Brittny Strickland also goes out of her way to make customers happy and have an excellent stay. The Maid service was outstanding and the room was second...More

    Helpful?
    Response from Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach

    Dear Scott M, This review is second to none! I'm so happy to hear that Brittny made your stay excellent. I will make sure to pass this along to her and the rest of the staff to keep up the great work! Please come back...More

    Reviewed 16 March 2017

    My husband and daughter stayed here while I had surgery. The rooms were comfortable and my husband said the breakfast was good. When they returned for the second night, they were surprised to note that the beds had not been made, water glasses replaced or...More

    Helpful?
    Response from Denischione W, Manager at SpringHill Suites Norfolk Virginia Beach

    Thank you for taking the time to bring this to our attention. Please accept my sincerest apology about the incidents that happened during your stay. I have shared your comments and concerns with the general manager as well as the other department heads to insure...More

    Norfolk Waterside Marriott
    853 reviews
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    632 reviews
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    BEST WESTERN PLUS Holiday Sands Inn & Suites
    776 reviews
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    Residence Inn Norfolk Downtown
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 121 - US$ 191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Norfolk
    • #3 Family Hotel in Norfolk
    • #3 Best Value Hotel in Norfolk
    • #4 Romantic Hotel in Norfolk
    Photos
    Traveller (12)
    Room & Suite (8)
    Pool & Beach (3)
    Dining (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    bsa99
    What is the minimum check in age? 18 or 21?
    22 March 2017|
    Answer
    Response from Jessica S | Property representative |
    Our minimum age to check in is 21.
    0
    Votes
    Rochelle670
    How far of a drive are you from the beach?
    6 June 2016|
    Answer
    Response from Jessica S | Property representative |
    Hi Rochelle670, To get to the Oceanfront in Virginia Beach is about a 20 minute drive on I-264, depending on traffic.
    2
    Votes
    Frank T
    Are pets permitted?
    6 June 2016|
    Answer Show all 2 answers
    Response from Jessica S | Property representative |
    Hi Frank, The SpringHill Suites Norfolk Virginia Beach allows service animals only, other pets are not allowed. Please contact the hotel if you have any further questions.
    0
    Votes
    Room Tips
    "Higher floors may help with noise of freeway"
    Read review
    "Single King bed with sofa on the 4th floor was great."
    Read review
    "Never had a bad room all are good."
    Read review
    "The field side is very quiet."
    Read review