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Holiday Inn Norfolk Airport

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#14 of 37 Hotels in Norfolk
Certificate of Excellence
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Holiday Inn Norfolk Airport
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Norfolk Airport
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Showing 193: English reviews
Reviewed 23 May 2015 via mobile

Excellent hotel. Staff and management are great and if you have an issue more than willing to make a timely resultion. Bar and food is a on the spendy side but the the food is terrific! Definitely come back if I have to travel back to Norfolk

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Helpful?
Thank Colby C
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Colby, It's great to hear that you were taken care of during your visit with us. The staff works very hard at creating a memorable experience every guest during their stay. We can't wait to see you on your next trip to Norfolk.

Greater Cincinnati
Reviewed 23 May 2015

I flew in for a couple days and had family flying in for vacation at Outer Banks. The front desk was so nice to me and upgraded me to Suite. I am a Platinum member but they still went above and beyond. Thanks to all of you at the front desk and thanks Bruce!! All Hotels should have a front...

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Helpful?
Thank qdmahntr
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank for your comments. We are glad you enjoyed your visit with us. We will pass on the kudos to Bruce for a job well done. Please come back and stay with us on your next visit to Norfolk.

Reviewed 12 May 2015 via mobile

Good price and comfortable rooms! Also great staff service. Their shutter is also available if you need it to take you somewhere around! It's not that close from downtown area, so it's probably better if your destiny is somewhere around military hwy. Lots of restaurants around and retail stores.

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Helpful?
1Thank Marcella A
Brent L, Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to thank you for choosing the Holiday Inn Norfolk Airport. We are glad you enjoyed your stay with us and look forward to seeing you the next time your in town.

Reviewed 7 May 2015 via mobile

wow! i visited the holiday inn express and had a peaceful and relaxing stay. the front desk took care of my every need. the lady named Tee took her job so seriously. she greeted me with a warm welcome and handled me as if she were a long time friend. i will definitely return with hopes of seeing these friendly...

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Helpful?
Thank morganbanks
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for the kind words about the staff they work very hard to ensure each guest has a great experience. We can't wait to see you again.

Reviewed 1 April 2015 via mobile

I was disappointed when I called the front desk inquiring of maybe changing my room from a king size bed to a two queen size bed. The gentleman working the front desk says to me that my company booked several rooms for 60 days and it was practically for free which I know wasn't free. There is nothing for free....

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Helpful?
Thank Alma I
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We would like to apologize for the front desk person. We will look into why your concerns were handled in this matter. Please consider us in the future.

Reviewed 1 April 2015 via mobile

Doors paint chipped , windows not fully closed , not happy , toilet water runs non stop , pictures show nicer , for others just recommendation to avoid this hotel if you can ,cleaners probably never check ceiling , is horrible

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Helpful?
1Thank zydrunas m
Brent L, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

We are disappointed to hear you didn't enjoy your stay with us. We work diligently to ensure the hotel is clean and in proper condition. Our goal is to make each and every guest happy with there stay. Please give us anther chance the next time your in Norfolk.

Yorktown, Virginia
Reviewed 31 March 2015

We had the ocassion to stay at this hotel using the Stay and Fly program in preparation for our trip to Hard Rock Riviera Maya and Isla Mujeres Palace in February and March or 2015. The hotel amenities and food were outstanding and the room was comfortable as well. The Stay and Fly program allowed us to leave our car...

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Helpful?
Thank OldUSAFMsgt
Forest, Virginia
Reviewed 14 March 2015 via mobile

Staying near the airport means you will hear planes and is not new for me, but this one seemed exceptionally loud. Other than that, the service at check in was friendly and the place was clean. The hotel is either new or recently renovated, as the interior is very nice. Doubt i would stay here again, only because of the...

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Helpful?
Thank adharris0915
Brent L, Manager at Holiday Inn Norfolk Airport, responded to this review

Dear Adharris9015, Sorry to hear about the noise you encountered during your stay. We do appreciate your comments about the staff and the condition of the hotel. Please come see us again the next time your in Norfolk.

Reviewed 12 March 2015

I usually stay at the Airport Doubletree however this trip I opted to stay at the Holiday Inn for several reasons related to the negative service at the Doubletree. The Holiday Inn rooms are nicer with both a microwave and refrigerator. The staff were courteous and very helpful. The location is equally convenient to the Doubletree next door with a...

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Helpful?
Thank Ric V
Kill Devil Hills, NC
Reviewed 9 March 2015

I stay at this hotel often because I can park my car and travel. The hotel shuttle will take you to and from the hotel ANY time of the day or night. You can leave your vehicle in the parking lot up to 30 days with just a few dollars added to the price of the room. This is the...

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Helpful?
Thank OBXDude
Chrissy B, General Manager at Holiday Inn Norfolk Airport, responded to this review

We appreciate you taking the time to share your comments. We have shared your comments about the staff and service with our team members. Although we exceeded your expectations in service, we apologize for the issues you encountered in your guest room. We will address the engineering team and the items you mention in your room. It is very upsetting...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 

Additional Information about Holiday Inn Norfolk Airport

Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Region: United States > Virginia > Norfolk
Price Range: ₹ 7,848 - ₹ 13,766 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Norfolk Airport 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn
Hotel Style:
#9 Business Hotel in Norfolk
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Questions & Answers

Questions? Get answers from Holiday Inn Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, it's not a very nice place surrounding the hotel”
ltmcarlson, 10 Mar 2017 | Read review
“Pick another hotel.”
CMKNY, 9 Jul 2016 | Read review
“The ice machines and elevators and access to the stairs are located in one location on each floor.”
DandM4090, 27 Jun 2016 | Read review
“ask for a room with fridge and microwave”
dduck62, 18 Jun 2016 | Read review
“rooms on south side are quiet”
E4681IWjoser, 30 Mar 2016 | Read review
5 of 5