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The staff is very friendly. The rooms are nice and clean. The location is convenient to a walmart and target. The shower pressure is very nice. As far as the challenges I experienced, the mattress is quite firm. It was a challenge for those with...More
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 27 June 2017
I really appreciate you taking the time to post a review and telling people about our friendly team and great location. I am sorry to learn that the neighbor's dumpsters woke you but am looking forward to seeing you again very soon on a...More
Last minute flight cancellation had us stay here for a night. Very clean, friendly staff and good breakfast. The king bed executive suite was a great room and the price was very reasonable. Would recommend to anyone traveling in the area for work or leisure.
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 22 June 2017
Hello! Thank you for the review. Even though you did not plan to stay at this hotel I'm glad you enjoyed our free hot breakfast and our well designed and furnished rooms.
I love staying at the Holiday Inn. I know what to expect at all times. This location did not disappoint. Clean, nice expanded continental breakfast with pancakes. Some may find the location too loud....it is across the street from Walmart and has quite a few...More
Thank Liana J
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 6 June 2017
I'm glad to know that we live up to the reputation of our brand and am looking forward to hosting you again very soon.
I was really pleased with the staff at this hotel. Donna checked me in and she was so friendly. She did a great job at greeting me with a smile and some friendly banter - not too much and not too little. She made up...More
Thank Kevin B
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 17 May 2017
Hello Kevin B,
Thank you for your feedback and recognizing Donna. I value all feedback to improve the hotel and hope you let us know some specifics at departure. Or you can e-mail me at firstname.lastname@example.org.
As usual the Holiday Inn did not disappoint. Comfortable clean rooms, spacious breakfast area with the usual continental plus breakfast with pancakes, eggs, bacon, pastries, fruit, bagels etc. I loved the coffee blend! Location is directly across from Walmart and near Target. We were walking...More