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Holiday Inn Express Hotel & Suites Norfolk International Airport

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Holiday Inn Express Hotel & Suites Norfolk International Airport
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Norfolk International Airport
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Showing 246: English reviews
Denver, PA
Reviewed 12 October 2016

Attended a Convention and stayed here 3 nights. Fun Convention, good food, clean accommodations. Fitness Center needed upgrade. Service excellent, from housekeeping to front desk to servers for convention meals. Joyce at front desk is a gem, very helpful and friendly.

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Helpful?
Thank Dar K
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you for the great review. I'm glad you enjoyed yourself. Regards, Phillip Modisett General Manager

Reviewed 19 September 2016 via mobile

Went to visit my daughter who is in the military. My first impression of the hotel was horrid when I got a call that my credit card didn't go through and when I questioned it the receptionist got nasty with me telling me I was the only Stephanie Chavez registered. She scheduled the airport shuttle for me and said we...

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Helpful?
Thank leeanna c
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you for sharing your experience with us. I'm sorry about the issue with the payment through Expedia but am glad it was easily resolved. I'm glad you enjoyed the rest of your stay and were able to enjoy your time with your daughter. I was glad to learn about her being one of the first people to work...

Martinsville, Virginia
Reviewed 13 September 2016

I stay in this hotel whenever I'm visiting family and usually stay on Reward points. It is in an excellent location, the suites are clean and spacious and their customer service is outstanding. The bedroom has a door that can be closed from the sitting area of the suite and both rooms have TV's. Breakfast offers several choices and those...

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Helpful?
1Thank weddingbeach
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you for continuing to redeem your hard earned IHG Rewards Points when you visit Norfolk, VA. I appreciate the compliment and thank you for taking the time to post a review. Sincerely, Phillip Modisett General Manager

Lynchburg, Virginia
Reviewed 23 August 2016

I called on my way in to just make sure things were ready for our arrival. The front desk was very nice, and upon arrival made us feel very comfortable. Asked for a room away from ice machines and elevators and they made sure that we were taken care of. Even though the hotel was quite full, the service was...

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Helpful?
Thank Dwayne S
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you for taking the time to share you experience with our dedicated and excellent staff. Sincerely, Phillip Modisett General Manager

Louisville, Kentucky
Reviewed 19 August 2016

This hotel is conveniently located to most Tidewater business and was centrally located for my recent business trip to the area. The room was clean and the property was relatively quiet. Mostly military guests. I don't think I saw any children during my stay, so it was a very quiet location. The breakfast was typical of HIX...powdered eggs and other...

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Helpful?
1Thank Tom A
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, I am glad you enjoyed your stay and appreciate your feedback about our clean and quiet hotel. With regards to the credit card procedures this location obtains an authorization form issuing bank three days prior to arrival. This preauthorization is equivalent to the first night's room and tax. At arrival we obtain bank approval for the rest of the...

Harrisburg, Pennsylvania
Reviewed 16 August 2016 via mobile

I was really tired when I got to the hotel from 8 hour drive. I was impressed with the desk agent when I got there. I was greeted with warm welcome and a smile from jummer and kev. It was a smooth check-in and check-out. The room was really spacious and clean. The breakfast was nice and the Cinnamon roll...

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Helpful?
Thank holtaire
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you so very much for the review and compliments to the staff. I'll make sure that everyone on the team knows about your compliments and am looking forward to seeing you again when you come to visit your grandma. Regards, Phillip Modisett General Manager

Norfolk, Virginia
Reviewed 28 July 2016

I love staying at this hotel the staff is on point and the quality of service is outstanding and they have no problem assisting you in anyway shape or form to make sure your stay is a memorable and lasting impression upon you and the family. the breakfast is definetly always ready and on POINT

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Helpful?
Thank outter1
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you for recognizing the excellent customer service and on point breakfast delivered by the team here. I am fortunate to have a team of hard working and dedicated people to take care of you and other guests. On behalf of the team, we all looking forward to hosting you again very soon. Regards, Phillip Modisett General Manager

San Francisco
Reviewed 20 June 2016

In the area on military or government, STAY HERE. Room was a large, two-room suite with a king bed and two flat-screen TVs. Location is central for restaurants, shopping.Walking distance to allot. Nice indoor pool and hot tub. Friendly, helpful staff. Washers and driers on site for fee. Convenient parking. Adequate (but not ultra-fast) free WiFi. Walk to the nearby...

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Thank 7,268
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you so much for this recommendation for your colleagues in the military or government to stay here when travelling to Norfolk, VA. I hope to see you soon! Regards, Phillip Modisett General Manager

Cleveland, Ohio
Reviewed 18 June 2016

Stayed here after a late arriving flight. Desk clerk was friendly and helpful at 2 a.m. Rooms are *very* basic and bathroom/shower/tub were below what I would expect for the price. Hotel seemed safe, reasonably clean, and staff was competent and welcoming.

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Helpful?
Thank LevaviOculos
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! I'm glad you enjoyed our friendly overnight staff. Are there any specifics that we could do to take your experience to 5 stars? Please e-mail me at orfex@hmphotels.com. Sincerely, Phillip Modisett General Manager

San Francisco, California
Reviewed 15 June 2016

I was so pleased with the hotel ; So many airport hotels are such dives, but not here..... The staff was uniformly helpful and friendly from start to finish. The bill was presented under the door, which was greatly appreciated with an early start the next morning. The room was clean and had good linens and amenities. My traveling companion...

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Helpful?
Thank susans_adventures
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I appreciate you taking the time to mention our helpful staff, careful shuttle drivers, and complimentary breakfast. Regards, Phillip Modisett General Manager

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Near Holiday Inn Express Hotel & Suites Norfolk International Airport

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Our Norfolk hotel near Norfolk International Airport offers a free airport shuttle! We are three miles from Norfolk International Airport. Centrally located in Hampton Roads with easy access to Norfolk, Virginia Beach, Suffolk, Hampton, Chesapeake, Newport News, Williamsburg. Whether you are coming to Norfolk on vacation or to meet with business prospects, The Holiday Inn Express & Suites Norfolk Airport offers brand new accommodations to give you the best possible stay. A convenient commute for the business traveler, Holiday Inn Express & Suites Norfolk Airport offers easy access to many local businesses: Norfolk Industrial Park, Lake Wright Executive Center, CHKD, Virginia Wesleyan, Norfolk State University, Old Dominion University, NAB Little Creek, NAS Oceana, Fort Story Naval Station, Naval Station Norfolk. Leisure travelers can enjoy a hotel that embodies the spirit of Norfolk and the mermaid legend. Atargatis welcomes you to the city of art, entertainment, culture, and natural beauty! Favorites include: Nauticus, Virginia Beach Ocean Front, MacArthur Center, Norfolk Botanical Gardens, Norfolk Zoo, Chrysler Museum, Scope, The Norva, Verizon Amphitheater, Battle Ship Wisconsin, Norfolk Cruise Port. Then journey to Historic Williamsburg, Busch Gardens, Water Country USA. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Address: 1157 N Military Hwy, Norfolk, VA 23502-2434
Region: United States > Virginia > Norfolk
Price Range: ₹ 8,444 - ₹ 14,073 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Norfolk International Airport
Hotel Style:
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Norfolk International Airport staff and other travellers.
3 questions
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Fredericksburg, VA
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Norfolk International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the back of the hotel. It's a half block from the Highway so it's not bad anywhere actually.”
 of 5 bubbles MannySEAL, 8 Feb 2017 | Read review
“I believe all the rooms are excellent.”
 of 5 bubbles dorish432, 21 Nov 2016 | Read review
“any room any floor”
 of 5 bubbles outter1, 27 Jul 2016 | Read review
“Ask for a room as far away from the street as possible. Traffic noise is miserable.”
 of 5 bubbles LevaviOculos, 17 Jun 2016 | Read review
“Suites are roomy and clean.”
 of 5 bubbles kristy31Erie, 6 Jun 2016 | Read review
5 of 5