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Wyndham Garden Norfolk Downtown

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Wyndham Garden Norfolk Downtown
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510 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Norfolk Downtown
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Showing 507: English reviews
Reviewed 25 September 2016 via mobile

We came into town for weekend booked two nights and actually cancelled the second night . We paid for a suite with King and Sofa bed and no sofa bed! No plugs in the bathroom so you can't blow dry your hair in bathroom and no where in the room is the another mirror that you could use. The main...

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Helpful?
1Thank ssudek
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for your recent stay with us and for your feedback about your experience. We take our guest experience seriously and upon inspection of the suite you stayed in, we found that it does not have a sleeper sofa, it is one of our upgraded leather couches and unfortunately the front desk should have known or at least had...

richmond, va
Reviewed 6 September 2016

I never leave reviews but I had to after reading the previous reviews and my actual visit over the weekend. The hotel staff were so accommodating to me and made every effort to make my stay enjoyable even to the housekeepers that checked on me to see if I needed anything. Reading the reviews I was a little skeptical but...

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Helpful?
Thank jwevent
JCidade16, Sales Assistant at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your wonderful comments about our hotel and staff! Your reviews mean a lot to us and I will make sure to share it with Tiffany. We are glad you enjoyed your stay and we hope you come back soon!

Reviewed 30 August 2016 via mobile

I am not sure how this gets 3.5 stars. First the deserted guard post is creepy. Then trying to find the front door is nearly impossible as is getting to it once you spot it! Then when you pay $10 to park in a huge empty parking lot only to have to walk up about 20 steps with all your...

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Helpful?
2Thank Kelli H
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Dear Guest - we apologize for you feeling this way about your stay with us. It is unfortunate that you experienced a less than desirable feeling about your visit. Your description is helpful to us for many reasons and will be used to make improvements but also used for us to understand that a handful of our guests may have...

Griffin, Georgia
Reviewed 29 August 2016 via mobile

We were not sure about this place after reading some of the reviews. Our room was very good. It was clean and the bed was comfortable. Staff was very friendly. Convenient location too. Do not believe every review you read! We would definitely stay here again.

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Helpful?
Thank Craig R
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your recent stay at the Wyndham Garden Norfolk! We appreciate you writing about your experience. Please come back and stay with us if you are in the area again!

Chesapeake, Virginia
Reviewed 21 August 2016 via mobile

Among checking in, which I was a little early on my arrival, Toriq was understanding and assured me he would get me into my room quickly. He was very professional, yet connected with me on a personal level. The rooms were clean and modern and felt very comforting. When coming and going I had some questions about the area and...

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Helpful?
Thank Laboof727
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your recent stay with us and for your review of our property! We are happy that Toriq was instrumental in providing you with great customer service and also is responsible for creating a repeat guest for our Wyndham Garden Norfolk! We hope to see you again soon

Harrisburg, Pennsylvania, United States
Reviewed 13 August 2016 via mobile

The lobby was lovely. After that things head a little downhill. The room are showing some age. The HVAC cycles on/off so much and is so loud that unless someone clubs you over the head, you probably won't sleep. The tub needed to be re-glazed and the grab bars in the tub were rusting. On a good note, it was...

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Helpful?
Thank SendGoodBeer
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for your recent stay with us and for your review! We apologize that the rooms and the ac did not meet your needs. We will pass this on to our engineering department to make improvements. Thank you for letting us know.

Kannapolis
Reviewed 9 August 2016

Mr Angelo and his staff on the 6th of August was professional and a delight. They were courteous and a very mindful of the needs of guest that attended the event that.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank dpeay1961
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your wonderful comments about our catering team! Your reviews mean a lot to us and we will make sure we share them with the staff.

Baltimore
Reviewed 8 August 2016 via mobile

Decided to spend the weekend close to VA beach before dropping my kid off to college. Booked the Wyndham under HIGH expectations. The lobby decor was breathtakingly beautiful. The pool was very nice and refreshing considered it was extremely hot. On site restaurant was great as well, excellent hot wings. My only issue with this hotel and reason for the...

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Helpful?
1Thank nikkinik2
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

We are so sorry you had such a problem with your bed and air conditioning. We have had our engineering department take extra care in testing each of these items in order to improve for our future guests. Thank you for letting us know.

Pensacola, Florida
Reviewed 6 August 2016

Antiquated hotel with a roof problem. All three rooms I was moved too smelled musty and had visible mold on the walls. The wi-fi was spotty and extremely slow, to the point I had to use data for the phone, and use a local restaurant for the PC. The bathrooms are small and cramped, but the overall size of the...

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Helpful?
1Thank Simeon_Asher
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

We apologize for the inconveniences you experienced during your stay. We have taken note of your comments and will make improvements. I am glad that the staff did try to accommodate you while you were here. Thank you for letting us know what your visit was like.

Leesburg, VA
Reviewed 26 July 2016

I wanted to be sure and write a review as I have seen a lot of negative reviews. Our 11/12 baseball team came to Norfolk for our states tournament last Thursday. We reserved 14 rooms for 5 nights and had about 18 kids with us. Everyone at this hotel was the best. They were so good about the parents moving...

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Helpful?
Thank Marcie K
Tiffany J, Director of Sales at Wyndham Garden Norfolk Downtown, responded to this review

Thank you so much for your business and for giving us feedback about your stay! We also thoroughly enjoyed your group and we are glad that you had a great time! I will share this review with our staff so that they know how they impacted your experience. We also would like you to know we have ordered new umbrellas...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Thank you for visiting our TripAdvisor page! Our hotel was renovated in 2008 and we are located in the wonderful heart of Downtown Norfolk's famous Art District, with convenient access to restaurants, shopping, and entertainment. We are accessible to the highway and located just 5 miles from the Norfolk International Airport (ORF). Our rooms are newly furnished with refrigerators and microwaves in every room! We are delighted that you would take the time to visit us or if you have already stayed with our property, we invite you to tell us about your experience. ... more   less 

Additional Information about Wyndham Garden Norfolk Downtown

Address: 700 Monticello Ave, Norfolk, VA 23510-2517 (Formerly Norfolk Plaza Hotel)
Region: United States > Virginia > Norfolk
Price Range: ₹ 7,967 - ₹ 13,991 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Norfolk Downtown 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Norfolk
Hotel Style:
#13 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Norfolk Downtown staff and other travellers.
4 questions
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Washington DC, District of Columbia

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Questions? Get answers from Wyndham Garden Norfolk Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one of the best places to be”
ricoayala37, 24 Mar 2017 | Read review
“I've stayed at this hotel on 5-6 previous occasions and every room I stayed in was excellent”
eugenearmstrongusn, 20 Mar 2017 | Read review
“11th Floor...Beautiful view!!!”
dwhevy, 5 Mar 2017 | Read review
“Best View for Norfolk Downtown, excellent accessibility, 20 mins from Virginia Beach”
Himangshu_Dey, 17 Jan 2017 | Read review
“Good location”
chased2017, 10 Jan 2017 | Read review
5 of 5