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DoubleTree by Hilton Hotel Norfolk Airport

PricelineUS$ 123*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 146*
US$ 123*
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US$ 127*
US$ 128*
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DoubleTree by Hilton Hotel Norfolk Airport
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549 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Norfolk Airport
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Showing 548: English reviews
Munich, Germany
Reviewed 2 weeks ago

The former Hilton, re-branded as a DoubleTree. Clearly the property wasn't up to the Hilton standard and needed to the rebranding. I'm not sure it's up to a DoubleTree standard either. I've stayed at multiple Hilton properties in the Norfolk area and the Hampton Inn & Suites are the only brand that fully meets expectations of the brand. Although when...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kworden
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear kworden: Although we appreciate your business we are disappointed that we failed to meet your expectations. Your comments will be reviewed in our weekly Quality Assurance meeting along with ideas on how we can make improvements to better meet our guests needs. We thank you for being our guest and hope you will afford us another opportunity to be...

Duck, North Carolina
Reviewed 2 weeks ago

This hotel is a great choice for a hotel the night before and early am flight! The rooms were nice and fresh and there was a shuttle to and from the airport. Everyone at the property had a smile on their face and were pleasant. The best part was being able to leave my car while we on vacation!

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Helpful?
Thank bm22017
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear bm22017: We are delighted your enjoyed your stay and found our team to be friendly and welcoming. We are delighted that you were pleased with the Park and Fly rate plan it is very convenient for those guest taking an early flight . We hope to see you again, when traveling through our area. Sincerely, E. Dellinger

Houston, Texas
Reviewed 2 weeks ago

Everything about this trip/stay was amazing! Staff extremely professional and welcoming! Greeted us with a smile and very personable attitude. Rooms are the best; always super clean. My go to place on every visit!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kimberlyrH8490AP
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear KimberlyrH8490AP: Thank you for being a loyal guest; we are delighted that you enjoyed your stay with us. Thank you for recognizing and appreciating our amazing team! They are the best in town, always welcoming and kind. We hope to have you as our guest again in the near future to afford us another opportunity to provide you the...

Ocean City, New Jersey
Reviewed 3 weeks ago

Stayed here for basketball tournament. Beds are super small and uncomfortable. Rooms had musty smell- we were on first floor where they allow dogs and we had to listen to them bark. Dishes and garbage where left outside people's rooms and it was days before picked up. Breakfast at restaurant was mediocre, but the staff very friendly. Would not recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank hJ2923QR
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear hJ2923QR: We appreciate you taking time to tell us about your stay. Our goal is to provide each guest an outstanding experience and I apologize that we failed to meet that objective. Your comments have been forwarded to the appropriate department heads to address with each of their teams to take corrective action so that future guests are not...

Providence, Rhode Island
Reviewed 3 weeks ago

The Doubletree at Norfolk airport is in a great location, but it is getting older and older and is in need of renovation in the rooms. The toilets are the old style, very low profile and if you are older, they are uncomfortable. The restaurant is called Max and Erma's and is not up to the standards found at other...

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Helpful?
Thank hll333
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear hll333: Thank you for taking the time to review our hotel. Service Excellence is a key focus to building and maintaining our customer base and we thank you for choosing to stay at our hotel and share your concerns with us. We are continuously working to improve our hotel and will definitely share your feedback with the General Manager...

Reviewed 4 weeks ago

My room was not serviced 2 out of 4 days. TV did not work properly. I saw a couple of cockroaches in my room. I had to call the front desk multiple times. Service was very slow and sometimes non-existent. Worst Hilton experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank travellerV2253CD
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear travellerV2253CD: Thank you for taking time from your day to tell us about your stay. All guest feedback is appreciated as it assists us in making improvements to our product and services. Your comments regarding our services will be addressed in our weekly Quality Assurance Meeting along with ideas on how we can make improvements in those areas. Although...

Virginia Beach, United States
Reviewed 4 weeks ago

The hotel is shabby and in serious need of upgrade and overhaul. Lobby is dirty and cushions are torn. The hand rails in the elevators are loose. The maintenance staff is only mediocre in the performance of their jobs. The restaurant is first rate. Too bad the rest of the hotel is not up to the same standard.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S6699DVthomasm
minneapolis, United States
Reviewed 4 weeks ago

No extras and no bench or sitting area outside and pool area outside not great with pool closed on sun full day to even read. Best thing is the free cookies which are great but must use uber to see any sights since their is nothing to see if you are from out of town.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jerrymZ3972YA
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear JerrymZ3972YA: While we thank you for staying with us recently, we are disappointed to see that we did not exceed your expectations. Our patio furniture is stored for the winter and in not scheduled to be placed outside until May. Due to the unseasonable warm weather during your visit we definitely should have considered moving that up a bit....

Reviewed 4 weeks ago

As I already wrote a lengthy report to aid your process and lost it all due to your back button not working, I am writing about my experience at your hotel in "this" space. I stayed 4 nights on the handicapped floor, room 212. My room had a moldy smell during my entire stay. Being a handicapped female senior citizen...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Octavia B
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Octavia B: Thank you for taking the time to review our hotel. Service Excellence is a key focus to building and maintaining our customer base and we thank you for choosing to stay at our hotel and share your concerns with us. I understand your frustration and I apologize for falling short on our high service standards. While we...

Mercer, Pennsylvania
Reviewed 4 weeks ago

This room had a slow drain. Discovered after I was in the shower, taking a shower, and standing in water over my ankles. 4 ounces of human hair and other debris plugged the drain. I discovered water running from the ceiling, where a stream of water poured out of the water sprinkler head, above the toilet, in the bathroom. The...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank George M
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear George M: Thank you for being our guest and for sharing your feedback which is critical to acting on our areas of opportunity. Service Excellence is a key focus to building and maintaining our customer base and we humbly thank you for choosing to stay at our hotel for your travel needs! Your comments have been shared with our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 N Military Hwy, Norfolk, VA 23502-1800 (Formerly Hilton Norfolk Airport)
Region: United States > Virginia > Norfolk
Price Range: ₹ 8,239 - ₹ 14,727 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norfolk Airport staff and other travellers.
2 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floors might be better. The elevators are a bit slow.”
X5499UOdavel, 16 May 2017 | Read review
“Go somewhere else”
D4907ZKchristopherm, 13 Feb 2017 | Read review
“Bring something like an Anker 4 port USB outlet for devices. Not enough power outlets to support all the modern gadgets.”
ltsolet, 18 Nov 2016 | Read review
“Off the main highway if you're a light sleeper.”
gusb2013, 3 Nov 2016 | Read review
“Easy access to airport”
VirginiaTopkat, 28 Oct 2016 | Read review
5 of 5
Priceline
US$ 123* /night
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Doubletree.comUS$ 127
TravelocityUS$ 128
CancelonUS$ 146
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Prices are for 1 room, 2 adults
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