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Norfolk Waterside Marriott

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Norfolk Waterside Marriott
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811 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEW

I was at a business meeting in Norfolk and went from meeting room to conference room, back and forth all week. Each time the chairs were where they needed to be. There was ice water available. Everything was relatively clean and I could hear various presenters even with a significant level of corridor noise. The ballroom space was more than...

Thank ec0adventurer
Bydgoszcz, Poland
Reviewed yesterday NEWvia mobile

The hotel is perfectly located at the heart of downtown Norfolk. Rooms are really large and comfortable. A severe effort has to be made on cleanup of rooms: floors are not regularly vacuumed and dusted, leaving regularly crumbs and dust accumulating. Breakfast is varied and tasty. Personnel is nice and helpful.

Thank Benoit L
Washington, DC
Reviewed 1 week ago

Decent property, but has a few areas of noticeable wear. Rooms are OK size, but certainly not large. Staff are efficient. Location is right in the heart of downtown; a few blocks from the MacArthur Mall. Not too many restaurants in the immediate vicinity; it is a few blocks to the mall or to Granby Street. Self-parking is available in...

1Thank Davidwatts
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Davidwatts, Thank you for your comments about your recent visit. Your comments have been shared with the entire team in order to improve the service to all of our guests.

Hamptons, New York
Reviewed 2 weeks ago

This was the worst hotel experience. My husband and I planned a romantic downtown Norfolk date night before he deploys for 7 months. We wanted to stay in a nice hotel on the water, boy were we wrong to stay here. The hotel specifically left a note in our room that if people were to get a noise complaint they...

Thank sbug08
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear sbug08, Please accept our sincere apology for the issues you experienced from other guests. Your comments have been shared with the entire team in order to improve our service to all of our guests.

Reviewed 3 weeks ago via mobile

In town to visit family for a couple of days. The hotel staff is great. I especially want to give kudos to Synada and Marcus at the front desk. The hotel does show some age, but it has a great home feeling. Its not overly commercial. Just enough new mixed in with the old. We enjoyed our stay and will...

Thank Dre22
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Dre22, Thank you for your wonderful comments about your recent family visit. We are glad that our Brilliant Hosts Synada and Marcus took great care of you.

Wilsonville, Oregon USA
Reviewed 4 weeks ago

I paid for river view and was disappointed. It's really a block and a half or two blocks away. Nice people at front desk. The room was okay but outdated and not the best. So much street construction during our 4 nights --not their fault. The walking area past the construction is great. I walked miles everyday in this historic...

Thank Ahna2
Jeff C, Guest Relations Manager at Norfolk Waterside Marriott, responded to this review

Thank you for your your stay with us and your kind words regarding our front desk staff. I’m sorry that our accommodations were not to your liking; please forgive us. We have shared your comments with our Director of Housekeeping to take immediate corrective action. Your feedback is welcomed as it encourages improvements for future stays. Thank you for taking...

Williamsburg, Virginia
Reviewed 4 weeks ago via mobile

I remember when the Marriot opened in Norfolk. It was the height of elegance. I think it hasn't been updated since. Rooms are small, old furniture, dinged up (and dirty) elevator. We come to Norfolk every year. Won't stay here again. Oh, staff very nice. Which is why I didn't give it one star.

Thank medwriterdg
Jeff C, Guest Relations Manager at Norfolk Waterside Marriott, responded to this review

Dear medwriterdg, Thank you for you kind words regarding our staff. We will share your comments for improvement accordingly as we always strive to provide the most comfortable stays for our guests. Have a great holiday season.

Athens, GA
Reviewed 4 weeks ago

We are great fans of Marriott hotels, and the Norfolk Waterside reinforced our appreciation for the quality of its hotels and service. We had a wonderful view of the harbor. The location is excellent and within walking distance of a large mall. The evening concierge lounge offerings were not as good as some of the other Marriotts where have stayed....

Thank rtw30606
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear rtw30606, Thank you for your comments about your recent stay. We are glad that our Brilliant Hosts could provide you "another first rate Marriott experience," with a wonderful view of the harbor and an excellent location.

Vancouver, Canada
Reviewed 14 December 2016

Lovely hotel in a central location. Short walk to the waterfront boardwalk and lots of restaurants nearby. Friendly helpful staff. Nice spacious rooms that are clean and well kept considering it is an older hotel.

Thank 604Jinxed
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear 604Jinxed, Thank you for your wonderful review about your recent visit. We are very fortunate to be centrally located to all of the sights and sounds of downtown Norfolk. In addition we are glad that our Brilliant Hosts could provide you with friendly, helpful staff and a clean, well kept room.

Pasadena, Canada
Reviewed 12 December 2016

The Waterside was an excellent choice for the NSSR conference in November. The rooms were well put together and maintained, the fitness centre has ample equipment, the pool was nice. The piano bar on the second floor was a great place to relax with colleagues. Located near plenty of restaurants and across the road from a small shop that sold...

Thank FrozenNorth2014
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear FrozenNoth2014, Thank for your comments about your recent visit over the NSSR conference. We are glad that we could be a part of your conference and host all of the participants. Please accept our sincere apology for the temperature issues in the rooms and all of the wild mood swings. We are glad that you enjoyed all of the...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's 347 Grill - Norfolk
Shula's 347 Grill - Norfolk
Cuisines: American, Steakhouse, Bar
No photo provided
The Piano Lounge
Cuisines: American
No photo provided
The Dining Room
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 

Additional Information about Norfolk Waterside Marriott

Address: 235 E Main Street, Norfolk, VA 23510
Region: United States > Virginia > Norfolk
Price Range: ₹ 8,876 - ₹ 15,839 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott
Hotel Style:
#6 Romantic Hotel in Norfolk
#6 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Norfolk Waterside Marriott staff and other travellers.
11 questions
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Questions? Get answers from Norfolk Waterside Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another Hotel”
 of 5 bubbles sbug08, 5 Jan 2017 | Read review
“Get the concierge level if you can.”
 of 5 bubbles mrsscaramo, 30 Nov 2016 | Read review
“the higher up the better”
 of 5 bubbles dewilson2, 21 Nov 2016 | Read review
“17 or higher, corner room facing the river.”
 of 5 bubbles 676jeffr, 7 Nov 2016 | Read review
“hit up sean if you've got an issue he'll fix you right up”
 of 5 bubbles corinwvogel, 28 Oct 2016 | Read review
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