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InTown Suites Newport News City Center

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InTown Suites Newport News City Center
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32 Reviews from our TripAdvisor Community

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There are newer reviews for InTown Suites Newport News City Center
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Showing 32: English reviews
Reviewed 8 July 2013

My wife and I had reservations at this so called hotel but the front desk clerk name johnathan gave our room to someone on the internet and then turned around and lied to my wife on the phone about getting a room across the street at another hotel which turned out not to be true so we we're outside with...

1Thank BIGDAD250
Washington, District of Columbia, United States
Reviewed 17 May 2013

staff was friendly, rooms were clean, fine for price. boasted kitchenette but no cooking pots or pans...get the impression stuff gets stolen. No coffee provided in room or hotel! No hangers in closet. No frills but clean and cheap. Probably won't stay there again but can't complain too much vetting what you pay for.

Thank Karen P
Dover, Delaware, United States
Reviewed 8 April 2013

Woman at the front desk obviously hated her job and decided she was done workin ten minutes before they stopped taking customers even though I already had a reservation...The most frustrating moment is her telling me they stop taking people at 11 and its 1050 now and i already closed my drawer...I hope NO ONE ever stays here.

Thank Sez P
Princeton, New Jersey
Reviewed 8 January 2013

Why can't I give a negative colored green circle. This place is worse than terrible. This is a Welfare Hotel - pure and simple. I'm sure welfare hotels are needed, but I don't want to go to one. Drove 8 hours with my 17 year old daughter to visit CNUniversity. It was late, we were tired and reviews did not...

1Thank Peter G
Deltaville, Virginia
Reviewed 19 December 2012

There is a distinct funky smell to the room I stayed in, and the hotel in general. Room lighting is awful. The room itself was clean, but had a lot of wear and tear. Felt more like a dormitory than a hotel, with many longer term residents there, as it is an extended stay hotel. Taneesha at the front desk...

1Thank islandgirl59j
Washington DC, District of Columbia
Reviewed 29 August 2012

Upon entering the hotel, we were hit by a bad smell. Maybe mold, maybe bug spray. One staff person interrupted our check-in process to ask the front desk clerk if she could borrow her car to get her kids who were with the police. Very unprofessional, I thought. Our room looked clean, but the beds were very lumpy and extremely...

Thank Diana S
New York, New York, United States
Reviewed 14 June 2012

this hotel advertises fast internet, but the reality is it is only fast during late night. the rest of the day is hit or miss. sometimes it takes more than 3 minutes to load one page. you can't watch movies or do any real work. called the technical support 3 times in 1 week. one time the internet was not...

Thank Grace D
Reviewed 7 June 2012

I enjoy my stay, the staff were very nice people.The guest were a many different people. Remember everyone will not see everything the same,I believe in positive thinking anyone can be nev. Overall I enjoy my stay:)

Thank stevevo510
Chesapeake, Virginia
Reviewed 3 March 2012

The fact that it has a kitchenette is great and everything worked well in it. The housekeeping is good, but not great. The hallways smell a bit moldy and the windows in the hallways are open during the day, I assume, to help combat the problem. However, the grounds, laundry, entryways and hallways are kept clean and well maintained. I...

Thank Dee57597
bjohnsonSS, Guest Relations Manager at InTown Suites Newport News City Center, responded to this review

Thank you for your review of Savannah Suites Newport News. We apologize that your stay was less than satisfactory. Guest reviews provide our hotels with the opportunity to improve our services for future guests. In January of 2012, Savannah Suites began using a new extermination company in an effort to improve our guest experience. We have been complaint-free in this...

Swedesboro, New Jersey
Reviewed 14 December 2011

I stayed at Savannah Suites in November while on business. I was in town for 14 days and the hotel was going to be home for a a while. I wanted something nice but not expensive. I picked Savannah based on my co-workers recommendations and they were right. Check in was quick and the staff was quick and friendly. One...

Thank matt h
afarmerss, Public Relations Manager at InTown Suites Newport News City Center, responded to this review

Thank you for your review of our Savannah Suites Newport News. We are delighted that you enjoyed your stay and look forward to welcoming you back the next time you travel to Hampton Roads.

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Savannah Suites Extended Stay Hotel in Newport News is conveniently located on Jefferson Avenue about 4 miles from Newport News Williamsburg International Airport and less than 2 miles from I–64. Our hotel is furnished with Full Kitchens, a Fitness Room, a 24 Hour Guest Laundry Room, Free High Speed Internet and many other amenities. ... more   less 

Additional Information about InTown Suites Newport News City Center

Address: 11715 Jefferson Ave Ste B, Newport News, VA 23606-1927
Region: United States > Virginia > Newport News
Price Range: ₹ 4,924 - ₹ 5,831 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — InTown Suites Newport News City Center 2*
Number of rooms: 126
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Also Known As:
Savannah Hotel Newport News
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Questions & Answers

Questions? Get answers from InTown Suites Newport News City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3 INTOWN suites in Newport News; 2 on Jefferson Ave. I am speaking to 11715B Jefferson Ave; parking seems tight.”
harrietk16, 26 Oct 2016 | Read review
“Do not stay here, it is horrid to say the least.”
  • Makeup and dirt on pillowcases (I dont think the sheets were washed
  • Bed is a thin cheap mattress on a metal spring frame
  • Hair everywhere, this was on the nightstand
  • Bathroom counter was filthy upon arrival
Unique2myself, 15 Aug 2016 | Read review
“Stay away from this place”
Meweir, 26 Aug 2015 | Read review
“There is not alot of road noise in the front but there is less in the rear of the hotel.”
698karenp, 31 Jul 2013 | Read review
“Dont go here..jus as good spending your money on the days inn around the corner”
SezP_13, 8 Apr 2013 | Read review
5 of 5