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Comfort Suites Newport News Airport

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Traveller (19)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent68%
  • Very good20%
  • Average7%
  • Poor1%
  • Terrible4%
Travellers talk about
“smokey bones”(5 reviews)
“front desk”(49 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (241)
There are newer reviews for Comfort Suites Newport News Airport
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Traveller rating
158
47
19
3
11
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LanguageEnglish
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158
47
19
3
11
Show reviews that mention
All reviewssmokey bonesfront desknewport news airportroom was cleanawesome hotelthe breakfast areasofa bedwalking distancejefferson avenext morningpleasant stayparking lothot itemshot breakfastbusch gardensconvenient locationvisiting family
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11 - 15 of 238 reviews
Reviewed 14 August 2017

I have nothing but praises for the staff and accommodations! My husband and I arrived at the hotel after a long day of travel. Atter delayed flights when we arrived in Newport News the hotel shuttle promptly picked us up, free of charge! When we...More

Thank maytheforcebewit2017
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 16 August 2017

Dear maytheforcebewit - love it! Thank you so much for the kind words. We strive hard to provide a clean, friendly environment so it is much appreciated when noticed. We are glad you and your husband enjoyed your stay here and we hope to see...More

Reviewed 23 July 2017 via mobile

My family has stayed at the CSA for a few years now for a biennial family trip. Rooms are clean and spacious. Lots of restaurants in the area. Compared to other places we have stayed, staff is not as friendly. They are not going out...More

Thank Barb W
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 24 July 2017

Dear Barb, Thank you for taking the time to fill out our online survey. I'm surprised at your comment about the staff. We always receive such excellent remarks on the staff. My guess is it was someone new. I will find out and address this....More

Reviewed 11 July 2017

I have stayed here on several occasions for business reasons, I must say the Suites are clean, comfortable, roomy, the staff are so helpful and polite. The amenities are wonderful. The pool and workout areas were also spotlessly clean. Management at one point had to...More

Thank Lani B
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 26 July 2017

Dear Lani, Thank you for taking the time to fill out our online survey and thank you for the kind words. We strive hard to provide excellent customer service so it is much appreciated when noticed. We sincerely appreciate your business and look forward to...More

Reviewed 29 June 2017

I originally booked this hotel though an online booking company. We had a last minute change and while the booking company wouldn't comply with my request to change our dates, I was able to call the front desk and they happily made the adjustment for...More

Thank Katherine I
Response from Kimberly K, Director of Sales at Comfort Suites Newport News AirportResponded 30 June 2017

Dear Katherine, Thank you so much for the kind words, I thoroughly enjoyed talking with you. We do strive very hard at the hotel to provide excellent customer service. The way I personally feel is that each guest here is like a guest in my...More

Reviewed 15 June 2017 via mobile

My daughter had to move from a different hotel and was in a bit of a time crunch. After she contacted the front desk at this Comfort Inn and explained the circumstances they were able to offer her an early check in and the rate...More

Thank jtwdcw
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 16 June 2017

Dear JTWDCW, Thank you so much for taking the time to fill out our online survey. I am glad that we were able to accommodate you and your daughter. I do remember you and it was no problem at all. We enjoyed having your family...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Newport News
#4 Romantic Hotel in Newport News
#4 Family Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 91 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Newport News
#4 Romantic Hotel in Newport News
#4 Family Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (20)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
jones1227
2 March 2018|
AnswerShow all 2 answers
Response from Veer V | Property representative |
We probably don't need a roll away beds, all our Suites room types come with a full size pullout sofa that can be used instead on a roll away bed.
0
Votes
Dan J
23 May 2017|
AnswerShow all 5 answers
Response from pageant4u2 | Reviewed this property |
No pets allowed
0
Votes
Room Tips
"top floor would be a good idea"
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"I like the 4th, no one above you."
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"Near lots of restaurants & grocery stores. Ask for a room on backside of property. Only ten miles from..."
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"I would recommend this hotel. You get more than your money's worth here."
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