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Newport News Marriott at City Center

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494 Reviews from our TripAdvisor Community

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There are newer reviews for Newport News Marriott at City Center
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Showing 492: English reviews
Cleveland, Ohio
Reviewed 9 July 2015

Hotel had many problems, but did have some nice people working in housekeeping as well as the hotel's restaurant. We thought the staff was very nice and understanding of our needs even though the actual hotel condition and staff had a lot to be desired. 1. The air conditioning unit. It was clunky and loud with the fan on. It...

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Helpful?
2Thank emsiess
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your comments with us in regards to your stay at the Newport News Marriott at City Center. I apologize for the number of maintenance issues that you experienced during your stay. Your comments have been reviewed by our team and we will be working to rectify the challenges you described. I apologize that we did not...

Mystic, Connecticut
Reviewed 2 July 2015

Rooms are always clean and have the latest amenities. USB charging ports have been installed in all of the hotel rooms. Wifi is good enough that I can stream Netflix. The location in City Center means you are walking distance from restaurants and a movie theater. However the number one reason I always go back is for the concierge lounge....

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Helpful?
1Thank gamegyro
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

As a Marriot Platinum or Gold Member, we truly appreciate your continued loyalty to our hotel and to the Marriott brand. We strive to provide a home away from home for our guests that travel so frequently with us and with Marriott. Susie and Carl in our concierge lounge provide a great atmosphere for our guests and they are always...

Reviewed 30 June 2015 via mobile

This hotel has a great location, it is surrounded by a little shopping outlet with stores and restaurants. The hotel itself looks to have been updated recently. Would stay again, but have stayed in nicer hotels for the price. The lobby is spacious with plenty of places to sit, has a pool and workout center.

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Helpful?
2Thank Fasttrip581
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

I am glad that you were able to join us for the Annual Hampton Jazz Festival last weekend. This is always a great weekend and a great festival every year. We just completed our lobby and room renovations last year and I was pleased to see that you found our changes to be to your liking. I do hope that...

Reviewed 24 June 2015 via mobile

Visited the NPN area for business travel and found the Marriott at City Center to be very convenient. Great park like setting and easy to walk to smaller restaurants in the area. The hotel room was very clean and appeared to have been recently renovated. Negatives: no refrig available, asked for king bed and given a room with two doubles....

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Helpful?
1Thank Judi W
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott at City Center. I am glad that you found our location to be convenient for your to conduct your business as well as enjoy all that City Center has to offer. Having so many shops and restaurants within walking distance is definitely a positive feature for our guests. I am sorry...

Reviewed 24 June 2015 via mobile

I have spent one week in this hotel and i can say it is a good hotel. Rooms are big and clean. When you enter the room a good fragrance is felt. It has a nice fitness room and a small but nice swimming pool... Just to relax. I recommend it.

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Helpful?
1Thank Sandro T
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Thank you so much for your kind words about the Newport News Marriott at City Center. I am glad that the week you spent with us lived up to your expectations and that you were able to enjoy yourself during your stay. I do hope that you will choose to stay with us again so you can once again relax...

Florida
Reviewed 16 June 2015

This hotel reminded me more of an interstate motel than a Marriot that supposedly is geared toward special events. The location is great with views of a fountain and near shops and restaurants. However, the hotel itself could use improvements. One: I was surprised to read reviews that suggest the lobby was recently renovated. If that's the case, the money...

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Helpful?
2Thank wdw407
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to provide us with your feedback in regards to your stay at the Newport News Marriott at City Center. I was pleased to see that you enjoyed our location and all the within walking-distance shops and restaurants City Center offers our guests. In regards to the lobby, we will be adding some design elements...

Washington DC, District of Columbia
Reviewed 16 June 2015

We have stayed here multiple times and have previously been very pleased with the rooms and quality of service. This time, however, failed to impress. The lobby has been redone in a more modern stye. I tend to appreciate this aesthetic yet the overall effect seemed to cheapen the space and make it louder. The rooms had two burned out...

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Helpful?
1Thank diplogirl
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

I am glad that you have chosen to make the Newport News Marriott at City Center your destination when visiting the area, however, I was disappointed to hear that your last stay did not meet your expectations. I am hopeful that some additional design elements that are in the works for our lobby area will provide it a warm and...

Meyersdale, Pennsylvania
Reviewed 14 June 2015

Good luck trying to find the entrance to the hotel for starters. Once you are inside the door you are greeted with very unfriendly low slung 'seats', not conducive for any kind of conversation......nothing in this hotel is free, nothing.......coffee, at the door is $3, shame on you Marriott. Spent two sleepless nights there. Voices carry through the vents from...

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Helpful?
1Thank Don W
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to provide us with your experience at the Newport News Marriott at City Center. I apologize for the challenges you experienced during your stay with us. I can certainly understand how air conditioning challenges would have affected your stay and your feelings about the hotel. That being said, I was more disappointed to hear...

Oakland Township, Michigan, United States
Reviewed 6 June 2015

We were in Newport News to attend a wedding for the son of our longtime friends. They selected the Marriott at City Center. We were not familiar with it but we understood why they chose it. The hotel staff was very friendly and helpful. The rooms were well equipped and the king bed we had was excellent. More importantly, the...

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Helpful?
2Thank George P
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

Celebrating a wedding is a wonderful reason to travel and I am glad that your friends chose to celebrate with us here at the Newport News Marriott at City Center. I am glad that the hotel provided a great atmosphere for the wedding and that the staff added to the positive experience throughout the weekend. The EV/Hybrid parking spots in...

Richmond, Virginia
Reviewed 2 June 2015

City Center is a different sort of place. The hotel is beautiful with helpful staff. I did not eat at the restaurant since there are so many other places, but the shops have changed since my last visit. The Marriott has a decent Fitness Center, an indoor pool, and my only complaint is the parking. It's $6 a day to...

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Helpful?
1Thank phil753
Matthew M, Manager at Newport News Marriott at City Center, responded to this review

The City Center area, with the shops and restaurants, is certainly one of the benefits for the guests of the Newport News Marriott at City Center. I am pleased that you were able to see the area and find something that suited your needs during your stay. I will also be speaking to housekeeping to ensure that they are following...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Newport News Marriott at City Center

Address: 740 Town Center Dr, Newport News, VA 23606-4274
Region: United States > Virginia > Newport News
Price Range: ₹ 10,229 - ₹ 14,775 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Newport News Marriott at City Center staff and other travellers.
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Questions? Get answers from Newport News Marriott at City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the fountains. Really pretty!”
 of 5 bubbles bikenva, 19 Feb 2017 | Read review
“Fountain views are relaxing”
  • Living room, fridge, TV,. LG crn desk w/ chair. Bath Rm between bdrm & LR.
  • from the living rm window on the 8th fl
  • 10:30 am the 45 mph gusty-wind whipped the fountain water in 1 direction.
  • window in bedroom the door leads to the living room
  • The calm before the storm
  • Blizzard overtakes and shuts down Newport News
  • King size bedroom with fridge and TV
 of 5 bubbles krlylox, 23 Jan 2017 | Read review
“Get a room overlooking Town Center”
 of 5 bubbles lauert13, 23 Jan 2017 | Read review
“Consider the Concierge floor or higher floors”
 of 5 bubbles j0urneymaker, 8 Jan 2017 | Read review
“Get a room with fountain view”
 of 5 bubbles SouthJersey14, 4 Jan 2017 | Read review
5 of 5