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Newport News Marriott at City Center

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Newport News Marriott at City Center
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489 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Reviewed 6 days ago NEW

While at a conference at Newport News Marriott, I ate at the restaurant on site. Food was good. Vivian, Our waitress, went above and beyond her duties. Vivian was courteous and especially friendly. She gave many personal touches to our visit to the restaurant.

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Helpful?
Thank allenandgayw
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott City Center. I am glad that you had the opportunity to dine at our Kitchen 740 Restaurant. Our chef takes great pride in preparing mouth-watering dinner specials and entrees made of the highest quality ingredients. American cuisine never tasted so good! I will be sure to share your compliments with the...

Rock Hill, South Carolina
Reviewed 1 week ago via mobile

I enjoyed my stay at the Marriott. I frequently stay in hotels for business and this one is very clean and comfortable. My wife and I both slept well in the bed and enjoyed the stay. We didn't have breakfast at the hotel because it was a little pricey.

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Helpful?
Thank Jonathan H
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center and sharing your experience with fellow travelers online. It was my pleasure to read that you were very satisfied with your room, the comfy bedding, fast internet connectivity and oversized flat panel TV - all the comforts of home. Our housekeeping team understands that cleanliness is the number one...

Newport News, Virginia
Reviewed 1 week ago

My husband and I, along with two other couples, stayed at the Marriott following a fund-raising event in Newport News. We would like to commend Vivian for her great customer service to our group in the lounge/bar/breakfast area!

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Helpful?
Thank bawaltz
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through Trip Advisor. I am delighted you stayed with us after our hosting the Fur Ball supporting the Peninsula SPCA. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...

Burlington, NC
Reviewed 2 weeks ago via mobile

First of all, my husband and I stay regularly at Marriott. As a very frequent guest, we prefer Marriott because of the concierge room on the top floor as well as the pillows;). The hotel was, in our opinion, in excellent condition. The furniture (desk, nightstands, etc) were in great condition. The doors on the exterior in the hall have...

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Helpful?
Thank LisaSW
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and...

Oakdale, New York
Reviewed 2 weeks ago via mobile

They were awesome , rooms were so clean ! Great hotel :) Very accommodating since the concierge floor was not open they gave u 2 free breakfast tickets for both days ! That was awesome !!!!!!!!!!! The room service was really great too !!!!!

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Helpful?
Thank kraz575
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

As one of our important Reward Members, Thank you for choosing to stay at the Newport News Marriott at City Center and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and we were able to impress you with our service, accommodations and facilities. I look forward to...

VA
Reviewed 2 weeks ago

This is a very nice hotel, we have stayed here a couple of times when in town for a sport event. I removed one star due to our bad experience with room service. My daughter's tournament ended very late at night on Saturday and as most places were closed at that time, we thought the easiest way would be to...

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Helpful?
Thank PataMat
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your recent experience at the Newport News Marriott at City Center with us. As a Valued Guest, I was disappointed to hear about your experience in our Room Service. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted...

Dallas, Pennsylvania
Reviewed 3 weeks ago

We drove to Newport News from upstate PA. We decided on The Newport News Marriott Town Center because of driving distance to Langley AFB, Williamsburg, Norfolk VA. This property is located off the major roads in a quiet area. The hotel sits in front of this exquisite fountain. The Marriott upgraded us to a suite for our anniversary, yes being...

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Helpful?
Thank krlylox
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott City Center and your gracious feedback. I am glad you found the hotel clean and comfortable, up to date and ideally situated in City Center. There is so much to see and do, it is hard to fit it all in on one visit. From Hampton Roads historical sites, museum district and...

Newport News, Virginia
Reviewed 3 weeks ago

I stay at a lot of Marriott's but this was my first trip to this property and I loved it. The staff was excellent and Kerry in the Concierge Lounge goes out of her way to make you feel at home. Best Food ever for a Concierge. It feels like you have stepped up to a large buffet. It is...

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Helpful?
Thank lauert13
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your recent experience at the Newport News Marriott at City Center with us and other travelers. As a Valued Guest, I am delighted to hear about your first experience in Newport News Marriott and also in our Concierge Lounge. With aspiration to always exceed guest expectations, you make the point that Kerry...

St. Johns, Florida
Reviewed 9 January 2017

Absolutely the #1 hotel on the Virginia Peninsula - Above and Beyond the Crestline! This incredible Crestline Hotels and Resorts property is the epitome of southern fine hospitality. From the opening act of arriving late and being greeted like royalty from the nearby Newport News Williamsburg International airport, to the swift but thoughtful checkin and then an extra spacious room...

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Helpful?
1Thank j0urneymaker
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott City Center hotel for your stay once again. As a General Manager, there is no greater praise to have a guest return because they love the staff, location, amenities and everything else our hotel has to offer. Our associates work exceptionally hard to go above and beyond to for every single guest...

Newport News, Virginia
Reviewed 6 January 2017

Vert attentive, knowledgeable, and courteous staff. Room was comfortable and clean. Food was so good I ate it twice. Definitely try the wings. Neka was a fast and accurate server. Toya(the hostess) and I had a great conversation and helped me with the weather. I was here as the snow at the first of the year was falling and the...

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Helpful?
Thank isaaccollins66
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Newport News Marriott at City Center

Address: 740 Town Center Dr, Newport News, VA 23606-4274
Region: United States > Virginia > Newport News
Price Range: ₹ 9,880 - ₹ 14,248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cancelon, Marriott, Hotels.com, Priceline, Travelocity, Booking.com and Cheap Tickets so you can book your Newport News Marriott at City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Newport News Marriott at City Center staff and other travellers.
1 question
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Questions? Get answers from Newport News Marriott at City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fountain views are relaxing”
  • Living room, fridge, TV,. LG crn desk w/ chair. Bath Rm between bdrm & LR.
  • from the living rm window on the 8th fl
  • 10:30 am the 45 mph gusty-wind whipped the fountain water in 1 direction.
  • window in bedroom the door leads to the living room
  • The calm before the storm
  • Blizzard overtakes and shuts down Newport News
  • King size bedroom with fridge and TV
 of 5 bubbles krlylox, 23 Jan 2017 | Read review
“Get a room overlooking Town Center”
 of 5 bubbles lauert13, 23 Jan 2017 | Read review
“Consider the Concierge floor or higher floors”
 of 5 bubbles j0urneymaker, 8 Jan 2017 | Read review
“Get a room with fountain view”
 of 5 bubbles SouthJersey14, 4 Jan 2017 | Read review
“Fountain view rooms have a great view!”
 of 5 bubbles brendanf2012, 30 Nov 2016 | Read review
5 of 5