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Marriott Hotel Newport News at City Center

576 reviews
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Traveller (134)
Room & Suite (63)
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Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from Marriott Hotel Newport News at City Center
Special Offer: Parking Included!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)Write a Review
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All reviewsthe concierge loungeconference centerfront deskfountain areanice hotelroom servicemovie theaterrestaurants and shopsbusiness tripwould highly recommend this hotelenjoyed my stayindoor poolyogurthousekeeping staffoysterskerryvalet
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1 - 5 of 574 reviews
Reviewed 3 days ago

Went to this hotel recently for a four say conference. Everything was absolutely wonderful. Friendly and Professional Staff as well as the service. I would recommend this Hotel to everyone. By the way, the food was delicious! !!More

Thank Patricia Ann W
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 2 days ago

Thank you for choosing the Newport News Marriott City Center hotel for your stay once again. As a General Manager, there is no greater praise to have a guest return because they love the staff, location, amenities and everything else our hotel has to offer....More

Reviewed 2 weeks ago

My family and I had been planning my mother's 75th birthday party since last year at the Marriott in Newport News. The hospitality group was fantastic!!! We started out with Brianna who knows her stuff, but she got married and moved to South Carolina. Then...More

Thank Gevonie M
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 1 week ago

Thank you for choosing the Newport News Marriott at City Center for your mother's 75th birthday party. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our...More

Reviewed 2 weeks ago via mobile

1) Kerry in concierge lounge is most personable & courteous. Would be fantastic if concierge lounge opens 7 days/week like Hilton does. 2) Vivian in restaurant was good server. 3) Experienced daily occurrences of room key deactivating, even when NOT near cell. 4) Housekeeping was...More

Thank 500ow
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 2 weeks ago

Thank you for taking the time to recognize Kerry and Vivian for the wonderful service they provided you during your stay. We are very proud of them and you can be assured that I will recognize their efforts at the next staff meeting in front...More

Reviewed 3 weeks ago

The staff at breakfast-time was great. From Amanda at the front desk who was helpful, to Toya the restaurant hostess who seemed to be running the whole breakfast, and Malik The Diplomatic -- who graciously handled a bossy and rude guest who wanted free items...More

Thank bradleypilot
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 2 weeks ago

Thank you for taking the time to recognize Amanda, Toya and Malik for the wonderful service they provided you during your stay. We are very proud of them and you can be assured that I will recognize their efforts at the next staff meeting in...More

Reviewed 3 weeks ago

We visited the restaurant inside of the hotel. Vivian was our server. She was great! She made our dining experience joyful. I am a vegan so I was picky and asking many tedious questions in reference to the menu. Vivian was patient, knowledgeable and courteous....More

Thank Levita J
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 3 weeks ago

Wow - thanks for your terrific review! One of the best compliments a hotel can receive is the honor of earning a repeat guest. We are so glad you love staying with us and thank you for posting your experience online for future travelers to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$ 132 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 132 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (134)
Room & Suite (63)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (7)
Questions & Answers
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Grant N
13 January 2015|
Answer
Response from Matthew M | Property representative |
Wow, that sounds like it will be a great show! Absolutely, we have a king size bed available for you and we will be able to honor your early check-in request. We are only 2 miles from the Ferguson Center so we would be a... More
0
Votes
Room Tips
"Food and Shops all around."
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"Ask to be above the 3rd floor, for a better view."
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"I did not stay in a room."
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"the view of the fountain was very nice."
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