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Hilton Garden Inn Newport News

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Hilton Garden Inn Newport News
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Newport News
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Showing 448: English reviews
Newport News, United States
Reviewed 7 August 2016

I found ants in my bed, in all my bags and the hotel manager never even bothered to call me back. It took over an hour and a half to move me from the time of my first call to the front desk. Do not recommend.

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Helpful?
1Thank Lori Ann P
San Jose, California
Reviewed 5 August 2016

AT&T help line doesn't help. I am extremely annoying to have to burn all of my cell phone data because the hotel wifi is pathetic. Wifi will connect and then disconnect after about 30 seconds. I won't be staying here ever again. I complained to the front desk but they didn't fix it. I will also share this feedback at...

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1Thank 676L676
Gaithersburg, Maryland
Reviewed 2 August 2016 via mobile

Hotel was nice and clean and service was great. Room was nice and quiet and had refreshments in the lobby which was nice. Would have been 5 stars but the bed was horrible!!! My back was sore all night and my wife was the same. They have this dial on the side to adjust firmness but it doesn't work. It's...

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Helpful?
Thank Voyager0021
Upper Marlboro, Maryland
Reviewed 30 July 2016

This hotel is clean and has a helpful staff. Has easy access to I-64 and is only 33 miles from Virginia Beach and is also close to Williamsburg, Va. Has an great cook to order breakfast, indoor pool and whirlpool.

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Helpful?
Thank Bernard L
Vicenza, Italy
Reviewed 30 July 2016 via mobile

Came back after five months in order to catch flight home. Pro: Great staff Clean Near restaurants, shopping, and airport Cookies Nice gym and pool/spa No real negatives, just hope they maintain the standards they already have. This is my goto hotel when coming back home to see mom or business.

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Thank Spwilson13
Newport News, Virginia
Reviewed 29 July 2016

My son, on his first airline trip alone, was stranded at the airport by American Airlines at midnight. This hotel sent a van to pick him up at the airport, made sure he was up in the morning, and transported him back to the airport at 4am for a 5:20 am flight. The desk staff was extremely responsive to my...

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Helpful?
Thank Elizabeth P
Strasburg, United States
Reviewed 29 July 2016

Elevator is dirty; floor needed to be cleaned and walls of elevator need to be wiped down from spills. Previous guests in my room had Chinese for dinner because dried rice was scattered on the counter by the coffee pot. I won't stay here again. Sheets appeared to be clean but were stained.

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Thank Deborah W
New Rochelle, United States
Reviewed 28 July 2016

The Hilton Garden Inn Newport News, VA is an excellent choice for anyone visiting the area. Its close to Virginia Beach, Williamsburg and other 'must see' places. The rooms a big, fresh and clean and the staff is awesome! you will find that the price is good too. Enjoy a stay here if you can. I spent 10 days here...

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Thank St. John H
Reviewed 27 July 2016

Visiting Newport News for my Mom's 80th bday. We reserved 4 rooms for 10 people. The staff was excellent. The hotel was nice and clean. The microwave and fridge were a plus. We will stay here anytime we are in town!

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Thank N73XQrobertr
Chapmanville, West Virginia
Reviewed 25 July 2016

Very good place to stay staff very nice and helpful and clean room but wifi/ internet was really slow. The guy at the front desk was very helpful ice machine was broke and he gave us ice and I was wondering why the bed was so hard he told us about the thing on side of bed that makes it...

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Helpful?
Thank Zack N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Newport News

Address: 180 Regal Way, Newport News, VA 23602
Region: United States > Virginia > Newport News
Price Range: ₹ 7,100 - ₹ 10,855 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Newport News staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for the river view (small stream but pretty)”
  • We were already moved in so not a great pic but was very nice and comfortable. Had connecting ro
 of 5 bubbles Y2867QEcatherinem, 19 Oct 2016 | Read review
“We chose an upper floor so we did not have much noise other than hearing the room next door.”
 of 5 bubbles cindizzle, 4 Sep 2016 | Read review
“If a Hilton Honor member, you can select your room”
 of 5 bubbles 65bernardl, 30 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles jessicat8180, 12 Jul 2016 | Read review
“Ask for a room that has views of the little creek that runs in the back of the property.”
 of 5 bubbles Nellzon9, 27 Apr 2016 | Read review
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