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Extended Stay America - Newport News - I-64 - Jefferson Avenue

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Traveller (4)
Room & Suite (24)
Dining (1)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
29 Mar 2018
“Great Customer Service”
18 Jan 2018
“Cheap but a little shady”
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What's included
Free Wifi
Free Parking
Free Breakfast
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Newport News - I-64 - Jefferson Avenue
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Location and contact
12359 Hornsby Ln, Newport News, VA 23602-6958
Hotel website
2.3 km to Newport News-Williamsburg Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (25)
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1 - 5 of 25 reviews
Reviewed 16 April 2018 via mobile

Excellent stay here and great help from Torrey at the front desk!! The maid service is excellent and they really keep up with the maintenance as things get broken or simply just need service. Any problems I encounter with my stay, the maintenance guy is...More

Thank Mike S
Response from 00esa, Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 20 April 2018

Mike, thanks for the wonderful feedback and for staying at Extended Stay America. We are delighted you received excellent service from our staff and that you had a comfortable stay. Your praises have been shared with the entire team, especially with Torrey for job well-done....More

Hotel's Favourite
Reviewed 27 August 2017

We had a reservation for two nights at another motel but the room didn't meet our standard. Called many motels and Extended Stay America was the only one that had a place for us. Boy are we glad they did. This place met all our...More

Thank Wickett52
Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 28 August 2017

Thanks for the awesome feedback. We are delighted to know you loved the kitchenette in your room and were very much impressed with the top-notch service provided by our associates. It was a pleasure serving you at Extended Stay America, and we look forward to...More

Reviewed 29 March 2018

I have to say that this hotel has excellent customer service,Xena helped me when I visited the hotel she was very pleasant greeted me with a smile and was happy help and answer the questions I had. I was all around a good place to...More

Thank LaAngel W
Response from 00esa, Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 30 March 2018

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable and that you were impressed with our courteous associates. It was good to have you here, and we hope to welcome you back soon....More

Reviewed 28 March 2018 via mobile

I Loved , Loved, Loved, The Service Here Everyone Was So Warm And Humble Great Customer Service They Welcomed Us Like We Was Part Of Their Family. The Manger That’s Running This Hotel Is The Most Warmth, Humble , Down To Earth Woman I Ever...More

Thank BrendaT9383
Response from 00esa, Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 29 March 2018

Brenda, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you received excellent service offered by our staff and that you had an enjoyable stay. It was a pleasure hosting you, and we look forward to being...More

Reviewed 28 March 2018 via mobile

The stuff was great and the hotel was clean Xena was very helpful doing my stay The lobby was well clean I think this is the best hotel in the area and I will recommend this hotel to any one I can’t wait to stay...More

Thank Curtis P
Response from 00esa, Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 30 March 2018

Curtis, thanks for making Extended Stay America a part of your travel plans. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure hosting you, and we look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Breakfast included
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 71 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 71 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (4)
Room & Suite (24)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Don't be shy about calling even for short stays. They bend over backward to make you happy."
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"Stay on the top floor otherwise you'll here every step the people above you take."
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"We were placed in the handicap room and it was fine - actually preferred linoleum floor to carpet."
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