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Courtyard Newport News Airport

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Courtyard Newport News Airport
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Newport News Airport
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Showing 228: English reviews
Virginia
Reviewed 8 November 2016 via mobile

Pros: clean, quiet, well lighted parking area, good sized room Cons: front desk staff not terribly friendly, coffee in room but no complimentary coffee in lobby, tv did not work with n the morning, crazy on light switch controls the whole room set up (read: no light in bathroom unless that switch is on), one extra blanket that my daughter...

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Helpful?
Thank J G
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear J G, Thank you for taking the time to let us know about your experience with our hotel. It is our goal to exceed your expectations and I'm sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our spirit to serve. I would like to speak with you at...

Reviewed 6 October 2016 via mobile

I stayed in king size room with a pull out couch for one night. I was warmly welcomed at the door and checked in promptly. The room was clean and comfortable with a large glass door shower and coffee was available. The patios outside were comfortable, especially with the beautiful weather we were having. I did not try and food...

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Helpful?
Thank Tricia S
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Thank you for sharing your feedback on your recent stay. We appreciate your continued Newport News Airport loyalty and look forward to your return to have some extra time to enjoy our amenities to its fullest potential. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com 757-842-6212

Reviewed 22 September 2016 via mobile

Nice hotel, clean, typical courtyard. I stay here fairly frequently and the staff is always great and very friendly. The rooms are clean and my room is always quiet. The coffee line can get a bit insane in the mornings and they could use some extra help, but other than that, it's a great hotel!

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Helpful?
Thank LauraM0177
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Mary804407, Thank you for being a loyal Courtyard Newport News Airport Fan for life. We appreciate you letting us know about your stay and glad you were able to enjoy the Starbucks Coffee at our Bistro. We apologize the lines were longer than usual this week with the hotel being almost sold out daily. We look forward to your...

Arlington, Virginia
Reviewed 21 September 2016

We were visiting our daughter in college here. It is a great location, easy to get around with lots of shopping and restaurants near. Hotel is very clean, comfortable, and decent bar. We were able to sit outside on the patio, and the staff were nice enough to come outside and turn on the fireplace for us to enjoy our...

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Helpful?
Thank Alicat1964
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Thank you for letting us know about your recent stay. We are delighted as the cooler weather approaches us that you were able to enjoy the outdoor fire pit while visiting your daughter at CNU. Sincerely, Blaine Dorsey General Manager

Reviewed 31 August 2016 via mobile

We have a daughter at nearby CNU and always choose this Marriott for their clean rooms, friendly staff and nice hotel lobby. We will be back! Management is on top of things, I assure you! Blaine thanks for your hard work!

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Helpful?
Thank wendypalmer
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear wendypalmer, Thank you for your feedback! We love taking care of our extended family! Good luck to you and your daughter at CNU. We look forward to your return! Sincerely, Blaine Dorsey General Manager Courtyard Newport News Airport blaine.dorsey@marriott.com (757) 842-6212

Cleveland, Ohio
Reviewed 29 August 2016

Stayed one Saturday night during a road trip (arrived after 11:30, left early). Check-in was fast and easy, lobby was very lively. Experienced a major, disgusting housekeeping fail re: pull-out couch. Management seemed equally horrified, and took satisfactory action given a fully booked hotel. I imagine our issue was a one-off, so I will not post the photo, but additional...

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Helpful?
Thank travelmore09
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Travelmore09, Thank you for taking the time to share your recent experience at the Courtyard Newport News with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve...

Summerville, South Carolina
Reviewed 21 August 2016

Would recommend requesting a room on the front side of this hotel. There is construction going on behind the Residence Inn, which is to the right of this hotel. My room was on the back side of the hotel, so I was woken up by the noise of large trucks moving dirt, etc. Also, on my second night, which was...

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Helpful?
Thank BuncoSouthCarolina
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear BuncoSouthCarolina, Thank you for letting us know about your most recent stay. I apologize that you experience noise from the Residence Inn construction and guests on our outdoor patio. The grading of the land behind the Residence Inn has been completed to enhance the surrounding area. On your next trip in the event our guests are outside and loud...

Raleigh, North Carolina
Reviewed 14 August 2016

As a former "Road Warrior", traveling for business for 30 years and with 10,000 hotel stays, I have stayed at the best and some really bad hotels too. **Note** I only ask a hotel for a clean room, decent rate and to be able to sleep at night. I always request a room NOT near groups, especially teams, vending machines...

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Helpful?
Thank wakecountyman
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Wakecountyman, Thank you for letting us know about your recent stay. I would like to discuss your feedback with you personally at your leisure. I can be reached via e-mail at Blaine.Dorsey@Marriott.com or via telephone at (757) 842-6212. I look forward to hearing from you. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com

Reviewed 29 July 2016 via mobile

Check-in was super easy. Our room was spacious and clean. Checkout was easy too. We had great stay. The only thing that could have made it better...... a Continental breakfast! I will definitely stay here again and recommended it to friends and family.

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Helpful?
Thank Dana C
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Dana C, Thank you for letting us know about your stay. We do offer a Bed and Breakfast Package for up to two individuals which is included in your rate for your next visit when you need to travel to Newport News. We look forward to having you back soon. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.ocm

Fredericksburg, Virginia
Reviewed 27 July 2016 via mobile

The hotel was very conveniently located in a busy area for shopping and dining which was a plus. Also very close to my work location that I was in town for. They have a coffee bar, a pool and a hot tub along with other amenities. The room was clean and neat with a beautiful bathroom. My challenge was with...

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Helpful?
Thank Gabriella W
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Gabriella W, Thank you for taking the time to let us know about the challenges you experienced with our Front Office Staff and obtaining a blanket. I have shared your concerns with our team and addressed in our Daily Huddle. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more   less 

Additional Information about Courtyard Newport News Airport

Address: 530 Saint Johns Rd, Newport News, VA 23602-4509
Region: United States > Virginia > Newport News
Price Range: ₹ 6,223 - ₹ 10,415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Newport News Airport Hotel Newport News
Courtyard Newport News
Newport News Marriott
Newport News Courtyard
Hotel Style:
#3 Business Hotel in Newport News
#5 Romantic Hotel in Newport News
#8 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Newport News Airport staff and other travellers.
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Questions? Get answers from Courtyard Newport News Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a quiet room on the front side with a king size bed, very sizable”
 of 5 bubbles Alicat1964, 21 Sep 2016 | Read review
“Choose a room on the front side of the hotel”
 of 5 bubbles BuncoSouthCarolina, 21 Aug 2016 | Read review
“Our 3rd floor room facing Carrabas was fine.”
 of 5 bubbles KJdreams, 3 Jun 2016 | Read review
“Be sure to book the room with breakfast included!!! It's the best deal!!”
 of 5 bubbles mattg45, 4 May 2016 | Read review
“I always recommend a room on a high floor”
 of 5 bubbles VaCruz, 23 Apr 2016 | Read review
5 of 5