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Residence Inn Newport News Airport

Traveller (73)
Room & Suite (56)
Dining (4)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
265Reviews
104Photos
4Q+A
56Room tips
Traveller rating
  • 147
  • 64
  • 31
  • 12
  • 11
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Popular mentions
My first weekend here would’ve gotten almost the same review. After a month I’m even more thrilled with the kindness,of all staff, the cleanliness of everything, and the great breakfasts(daily) and weekly dinnertime surprises 3x every week! This is a quiet, relaxing place to be
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So I arrived at this hotel November 6th thinking I had a room reserved. Upon checkin I was told there was no room. Danacey stated she thought I probably booked next door and called over there for me and I wasnt booked. Danacey had a room for me and got me a room, but stated
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Response from Rebecca J, General Manager at Residence Inn Newport News Airport
Responded 25 Nov 2018
WOW Thank you so much Jeff C for your kind review. We are so glad that your stay was an enjoyable one and we hope if you are in the area again that you stay with us. I am so glad that everything worked out and your feedback is greatly appreciated. Thank you again!
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REVIEW RESIDENCE INN June 2018 “Great Stay Excellent Location” Could not have wanted a better place to stay!” - It is was nice to come back to our "home away from home" I stayed at the Residence Inn for 12
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Response from Rebecca J, General Manager at Residence Inn Newport News Airport
Responded 25 Nov 2018
Hello CYSmitty, It was such a pleasure having you stay with again and we are delighted to hear that my staff met your expectations during your visit with us. We want everyone to feel that this is their "Home away form Home". I have shared your feedback with all of my staff and they love to hear such wonderful comments. It really means a lot to them. We are defiantly looking forward to seeing you next year!
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Check in was easy and friendly. Our room was a king suite and it was HUGE, clean and comfortable. Our room had a kitchenette and a seating area with a sofa, desk and chairs. The bed was super soft and squishy. The breakfast buffet was sooooooooooooo SAD and just not good at
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Response from Rebecca J, General Manager at Residence Inn Newport News Airport
Responded 24 Oct 2018
Hello superspaceystar! Thank you for sharing your feedback regarding your recent stay with us. I am very sorry if we fell short of your expectations during breakfast. I would love to hear from you in regards to this so that we can find out exactly what happened. Our breakfast items that are put out, are all brand standards so we are curious to know if something was not provided for you so that we can fix this and to make sure it does not happen to another guest. I am glad to hear that other than the breakfast we were able to meet your expectations and we hope if you are in the area again that you will give us a second chance. Again we look forward to hearing from you soon.
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Standard Residence Inn; Nothing special. Front desk was very friendly. Pool is in an okay location. Pillows and mattress were on the softer side. Cons. The kitchen cabinets weren’t the cleanest. The bedroom door and handles were sticky of something. Wasn’t too impressed
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Response from Rebecca J, General Manager at Residence Inn Newport News Airport
Responded 29 Aug 2018
Greetings, Thank you for sharing your feedback with us regarding your recent stay. We are very sorry if we fell short during your stay in regards to cleanliness. We take feedback like this very serious and I appreciate you letting us know so that we can address this issue with your room. I have shared you comments with all of my staff so this does not happed to another guest. I am glad that my staff was friendly and we hope if you are in the area again that you will give us a second chance.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Living room chair, dining table, TV, king bed (studio room)
Thick Dust in corners
Shelf in need of Repair
Dirty Vent #2
Dirty Vent #1
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How far from the ocean front is the hotel?
Hello! We are about 40 mins from the ocean front.
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Can you rent a movie on the tvs?
No- I do not believe so.
1 vote
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which floors of the hotel are designated for Pets?
All floors
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Hello, Yes we have suites for you long term stay. We are not on post but we are just minutes away.
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"Next door is a regular Marriott with bistro and hot tub to use.Here is pool etc."
"“Great Stay Excellent Location”, Large Spacious Rooms Could not have wanted a better place to stay!”"
"bring your own breakfast"
"2Bedrm/2Bath is spacious and comfortable."
"backside of building away from parking lot (an alarm went off early one morning)"
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PRICE RANGE
US$ 140 - US$ 216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn newport news airport hotel newport news
LOCATION
United StatesVirginiaNewport News
NUMBER OF ROOMS
125
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