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Cookies Hotel

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122 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Reviewed 22 March 2016 via mobile

Standard room is not on beach. "Thai style" rooms with hard bed and terrible shower. No safety box delivered to room. Breakfast was terrible (like meals in resturant). Aircon was loud and too strong at low speed. Charged 300 bath for 1 extra hour on room, even after room booking for 12.000 Thb. Only location to the beach is great,...

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Thank Stiglarsen
Reviewed 22 February 2016 via mobile

The hotel itself is fine. Would recommend to stay on the hillside, otherwise you won't get any sleep. They have a party on the beach with music as loud that you think your pillow will jump away.. We mentioned this to the staff and the only thing they said was that it will end at 00:00. Not perfect if you...

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Thank Sandra S
Milan, Italy
Reviewed 19 January 2016

The hotel is just next to the beautiful White Sand beach of Koh Chang, which is not very white but is very sandy and perfect for relaxing and swimming in calm warm waters. The swimming pool is also nice and right next to the beach. The hotel rooms are average and not very new. Staff are not too helpful in...

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Thank Cloudy_awe
Brighton, United Kingdom
Reviewed 9 January 2016

The hotel was beautiful.... The staff were very friendly... The location was perfect... Be aware if u book the cheapest room,your on the other side of the road, not near the pool. The room was cleaned every day with new towels, The hotel do need to update the bathrooms. ... i saw 3 different rooms, as we had friends there...

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Thank Roxi768
Melbourne, Australia
Reviewed 5 October 2015 via mobile

This is the second time I have stayed at Cookies, and I am quite disappointed with how much it has deteriorated in three years. The room itself is extremely spacious. The bathroom is outdated - but you get what you pay for. What I did not like was the mould clearly visible in places. Also the bath and shower are...

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2Thank rleef0701
Reviewed 14 September 2015

A very cheap hotel and a fantastic location. Rooms a fair standard. Fridge in a poor location behind doors that do not allow easy access. Ice section frozen up.The shower head has been moved to a totally ridicules' position. Sprays the water all over the hand basin and all your toiletries. This is just poor maintenance on behalf of the...

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Thank Paul C
Bunbury
Reviewed 17 July 2015

I just cant get over how bad this place is. We last visited the restaurant about a year ago it was disgusting then. No improvement whatsoever. There is an excellent view but that's where the good stuff stops. The food took a very long time to come and the drinks over 30 minutes. Please stay away from this place at...

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Thank Rob S
Bremen, Germany
Reviewed 29 June 2015 via mobile

The Stuff was very friendly and helpful. We spent one night on our trip around the island. The room was very clean, also the bathroom was very old and looked like this, which never the less is not a cleaning problem. Same problem with the pool! Very very old tyles! Old tyles always look dirty even if they not. We...

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2Thank muge21
Newcastle, Australia
Reviewed 7 February 2015 via mobile

Great location on the beach (but they all are) and convenient to shops and restaurants. Expensive room and very basic. Cost 3200 baht per night for a room that would struggle to get half that on the mainland. Nice view from the room over the pool through the trees to the ocean. Don't know what the other rooms over the...

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Thank TerryY43
Reviewed 21 December 2014 via mobile

Quite pricey for the state of the hotel but you couldn't ask for a better location. Pool is quite good too. Rooms could do with a makeover. Not sure if I would go back due to the price, otherwise if you are only after location then you couldn't go past cookies.

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Thank Chris P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Concierge

Additional Information about Cookies Hotel

Address: 7/2 Moo 4, White Sand Beach, Ko Chang, Thailand
Region: Thailand > Trat Province > Ko Chang
Price Range: ₹ 3,414 - ₹ 6,623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cookies Hotel 3*
Number of rooms: 262
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Hotel Style:
#34 On the Beach Hotel in Ko Chang
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Questions & Answers

Here's what travellers have asked, with answers from Cookies Hotel staff and other travellers.
2 questions
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Questions? Get answers from Cookies Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you book a room on the ground floor on the beach side of the hotel”
 of 5 bubbles tonyptty, 1 Oct 2016 | Read review
“Pay extra for poolside room”
 of 5 bubbles Marissaau, 16 Apr 2016 | Read review
“Hillside is cheaper and close to the beach, really not a problem.”
 of 5 bubbles paulcB6889CW, 13 Sep 2015 | Read review
“Take a room near the pool, which will then be sea facing, instead of being in the block behind the main hotel which faces the street.”
 of 5 bubbles john_mehliss, 26 Oct 2014 | Read review
“Make sure you order a room in the front hotel any room at the back part has views of the road”
 of 5 bubbles Bazzathegreat, 22 Aug 2014 | Read review
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