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4.0
#57 of 170 hotels in Rishikesh
Location
Cleanliness
Service
Value
Hotel The Amaris, a premium leisure and business Hotel, Located in heart of the city in the high end, and is near from Bus and Railway Station. Hotel the Amaris offers a serene refuge of comfort and hospitality where Indian tradition and modern services are blended. The hotel has now become a brand name in the hospitality sector in the region.Located at the foothills of the Himalayan bravura, Hotel the Amaris stands nestled by the saintly bank of the meandering Chandra Bhagha River as it swirls into the celestial waters of the Ganges. This very exclusive gateway to retreat offers 50 perfectly appointed deluxe air-conditioned rooms inclusive of 8 suites and one specialty multi cuisine restaurant the Ambrozia for those seeking leisure and luxury in lap of the heaven. Hotel the Amaris also brings to you an array of elect facilities for your corporate needs and demands with its smart business centre, two banquet halls, 24x7 Wi-Fi connection and most of the latest tech amenities. We at Hotel The Amaris welcome the connoisseurs of leisure with substance to the heart of the empereal abode – Rishikesh. Regards, Sarvottam
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Quiet
Location
Dehradun Road Near Natraj Chowk, Ashutosh Nagar, Rishikesh 249201 India
Hotel The Amaris
191 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Positive - Friendly attendants at the reception (Kusum & Mukesh) & restaurant (Both the stewards) also one cant miss the smiling darbaan. Hope I have got their names right. They even got us upgraded to suite room though at an additional charge which was as requested by us. Suite room was very spacious and had a comfortable sofa seating too. Reception provided with local car transfers to go to Neelkanth temple & charged us INR 2,100 which had a very good driver & guide Gaurav. Negative - Suite room given to us had only one bottle water, one bath towel, one soap, one slippers and no napkins which looks like it was kept ready for a single person to check in and we had to ask for another pair. No running hot water and the Engg person took half an hour to fix the problem. No WIFI at all in the room which was such a stress for us as I missed on my conference call too as the night reception person was not able to do anything about it. The only option given to us was to change the room and at that time we needed to rest rather than to pack our bags and move. Only way to get it was to go down to reception which was a disaster. F&B menu was very good but most of the items were not available and worked with limited menu serving Chinese & Indian only. Spa showed working as per the hotel website however no services offered at all nor any one arranged outsourced spa service for us which could have been an option. Finally no service recovery done whatsoever in spite of bringing the issues to the notice of the manager in the morning.
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip:Â Corner suite room was quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel The Amaris, Owner at Hotel The Amaris
Responded 5 Jun 2024
Thank you for sharing your feedback about your recent stay at Hotel the Amaris in Rishikesh. We truly appreciate your detailed review, as it helps us identify areas where we can improve and continue providing excellent service to our guests. We are delighted to hear that you had positive interactions with our reception and restaurant staff, especially Kusum, Mukesh, and the stewards. Providing friendly and attentive service is a top priority for us, and we're glad to hear that they contributed to making your stay enjoyable. We apologize for any inconvenience you experienced with the amenities in your suite room. Rest assured, we have taken note of your feedback regarding the provision of essentials and will address this with our housekeeping team to ensure that all rooms are adequately stocked for our guests' comfort. We also apologize for the issues you encountered with the hot water and Wi-Fi in your room. Providing reliable amenities is important to us, and we regret any inconvenience these issues may have caused. We have addressed these concerns with our team to ensure that similar incidents are avoided in the future. Regarding the limited menu availability and spa services, we apologize for any disappointment this may have caused. We will review our offerings and communication to ensure that our guests have accurate information about the available services during their stay. We sincerely apologize for the lack of service recovery and will use your feedback to improve our procedures for addressing guest concerns in a timely and effective manner. Once again, thank you for sharing your feedback, and we hope to have the opportunity to welcome you back to Hotel the Amaris in the future and provide you with a more positive experience. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.
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Excellent staff and best hotel in rishikesh I will definitely comeback again .. Thank you team for wonderful hospitality.... Mukesh and other front office staff is very helpful and food we have ordered in restaurant was very delicious...
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had an unplanned family trip for my kid's birthday to rishikesh and most of the four star properties were booked. I was a little skeptical in the beginning about staying at hotel amaris in the beginning viewing mixed reviews, I did my direct booking. And the treatment and hospitality was way beyond expectations. It was excellence beyond measure. My rooms were upgraded to suites namely pensy and daffodil. And the suites for so so luxurious. The food was so good that we had all our meals at hotel only. Their restaurant's Dals and paneer dishes are delicious. The best part of our stay was when we I requested them to organise cake cutting ceremony of my kid's birthday, the decorated their small banquet with balloons and gave us such a VIP treatment that it has become lifetime memorable stay.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dirty rooms n bathrooms, pathetic food, pre-used bed sheets, pillows given. Only one bottle of water for two adults that too for 2 days stay, second bottle onwards was charged. Manager was not at all fit for any hospitality institution.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel The Amaris, Owner at Hotel The Amaris
Responded 5 Jun 2024
Thank you for taking the time to share your feedback regarding your recent stay at Hotel the Amaris in Rishikesh. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. Maintaining high standards of cleanliness and comfort is a top priority for us, and we are truly sorry to learn that you found the rooms and bathrooms dirty, and the quality of food unsatisfactory. Rest assured, we have addressed these concerns with our housekeeping and kitchen teams to ensure that such issues are rectified promptly. Regarding the provision of amenities such as bottled water, we strive to strike a balance between convenience and sustainability while also maintaining reasonable pricing. We appreciate your understanding in this matter. We also apologize if the conduct of our manager did not meet the standards of hospitality you expected. We will use your feedback to provide additional training and support to our team members to ensure that all guests receive the courteous and professional service they deserve. Your feedback is invaluable to us as we continually strive to improve our services and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and demonstrate the positive changes we have implemented based on your feedback. Thank you again for bringing these matters to our attention. We sincerely appreciate your patronage and hope to have the chance to regain your trust in our hotel. If there's anything further we can do to address your concerns, please feel free to reach out to us directly.
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Very poor service, they will ask you extra money for everything. Never ever pre book, they will instantly cancel your room if any person gives them 100Rs more then what you are giving. God knows how the hotel is surviving when so much good hotels around.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel The Amaris, Owner at Hotel The Amaris
Responded 5 Jun 2024
We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your disappointing experience at Hotel the Amaris. Providing exceptional service is our top priority, and it's disheartening to learn that we fell short of your expectations. Rest assured, we take your comments seriously and will address them with our team to ensure that such incidents are not repeated in the future. Regarding the concerns you raised about extra charges, we strive to maintain transparency in our pricing structure, and we'll reinforce this with our staff to avoid any misunderstandings. We understand that trust and reliability are essential when choosing accommodation, and we regret that we failed to meet your standards on this occasion. We value your patronage and hope to have the opportunity to restore your faith in our hotel during any future visits to Rishikesh. If there's anything specific we can do to make amends, please don't hesitate to reach out to us directly. Thank you again for bringing these matters to our attention. We genuinely appreciate your feedback as it helps us improve our services for all our guests.
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We were charged for few rooms as per triple sharing rates however they were actually 2 sharing.
We have communicated this to issue to hotel. Though they have accepted this mistake there is a bit of back and forth in getting the refund back.
Hopefully it will happen soon. Will update this review then.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On our Way back from Chakrata and the Hun Temple in Hanol on the Banks of River Tons, we went to Rishikesh and to this Hotel Amris, accidentally, because we were put off by the congestion in Mussouri. We wanted a reasonable accommodation at Rishikesh for a Day, as our Flight to Mumbai was on the next Day in the Evening. We found this Hotel at an Optimum Location for Airport and Site Seeing, near Natraj Chowk. While Location was a Priority, it was the Cleanliness of the Hotel, which also was our Top Priority, that bowled us. Apart from getting an Off Season Concessional Accommodation, we also got Excellent Room Service and Useful and Excellent Guidance from the General Manager Mr. Roy, who helped us to Arrange a Trip to Neelkanth Mahadev Temple Utilizing our Spare Waiting Time for our Flight. In Spite of being a Pure Veg Restaurant Hotel, the Hotel had a very Decent Atmosphere and Not a Yatri Look.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel The Amaris, Owner at Hotel The Amaris
Responded 22 May 2024
Dear Sir Namaskar....... Thank you for your valuable feed back and look forward to see you again soon. Thanks & Regards General Manager
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We booked this hotel directly by some family refrence. Mr.jha the general manager of the hotel really coordinated us a lot in this lockdown period .They arranged all facilities for us. Enjoyed a lot . Really appreciate the hospitality and Perfect service.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I got the best experience staying at Hotel The Amaris. The rooms and everything was so damn good. My guest really liked it like anything. They were so damn happy. Special thanks to Mr Sagar He was so helpful & cooperative and above all he took care of our needs like anything. Very humble and polite in nature. Thank you sagar for everything . Would love to give 5 star ratings for my experience at The Amaris.
Regards Kritika
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff first says to me u can cancel your booking online website if u booked it today. I booked it through yatra. But yatra support staff told me hotel staff Mr sandeep denied to cancel and refund of booking. So u can't trust.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel The Amaris, Owner at Hotel The Amaris
Responded 5 Jun 2024
Thank you for sharing your feedback with us. We apologize for any confusion or inconvenience regarding your booking cancellation process. While we strive to provide clear and accurate information to our guests, it seems there was a miscommunication in this instance. We regret any inconvenience caused by the conflicting information provided by our staff and the third-party booking platform. We value transparency and reliability in our services, and we will address this issue with our team to ensure that such misunderstandings are avoided in the future. Your feedback is invaluable to us as we continuously strive to improve our guest experience. We understand the importance of trust and reliability when booking accommodations, and we apologize for any uncertainty you may have experienced. Please feel free to reach out to us directly if you have any further questions or concerns regarding your booking. Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you to Hotel the Amaris in the future under more favourable circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Rishikesh area.
PRICE RANGE
₹3,699 - ₹5,464 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttarakhandDehradun DistrictRishikesh
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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