I personally loved the hotel and it’s ambience it was great time being there. Well kept rooms and delicious food! Also the service was great. I’d recommend everyone visiting rishikesh to come to this hotel once.
Nice place for a short holiday. Food is great. Rooms are comfortable. Spa is fabulous. We loved morning sessions of Yoga. Yoga instructor is very nice and co operative Thanks Sterling for making our stay memorable.
Everything in this hotel was good but i have few things to share where i was very much disappointed. 1st your entry needs proper guards. These guards are the first impression and they were lazy and unprofessional in their duties. When i arrived late night - no guard came up to the porch to assist me for parking till the time i waited for a person to assist me in parking the car, but as i finished with my parking then an old guard approached and told me to park somewhere else. The porch entry was handled with no staff at 9pm, whereas someone shall be there. The security guard are after getting some tip from guest rather doing their duties. 2nd is food - this hotel is trying to serve you something more than this place actaully deserves, whereas the normal food is tasteless. I spoke to the chef but he had no answers. Brownie was hard, omelette was cooked like an uttapam and for god's sake - pls dont try Italian here. Every white gravy is not white sauce and this really needs to be looked after. The restaurant has opted a procedure that first serve the guest what u can cook and then if guest complaints then keep improving as many times the guest doesn't get happy. I was really pissed from their such unetical behaviour and the top management shall look on this. 3rd - If the property can provide a tap for consumption of water for claening of vehicles. Rest - staff is friendly and humble, the front desk is prompt and even the person handling the luggage at porch is also good enough. Stay was comfortable and rooms and bathrooms are enough clean to meet my expectations. Location is very good. Yoga and spa not taken so can't comment.…
Family room is very small ,two bed rooms with no living area,one bed is not at floor level,no balcony,one bathroom,no sofa,no chair,very congested.Breakfast is ok , buffet dinner is bland with little spread.Potly patra Therapy(spa) was ultimate for me by Amit. But My daughter Lady therapist Anusha Kukreja was very bad,harsh with poor hands ,She is not listening to the daughter vows to do it softer , continue in the same manner,she should be more customer friendly and cooperative ,obliging to the customer request
Great service and cooperation by the staff . Special Shout-out to Mr Pankaj and Ms Akansha . Yoga class by Ms Varsha was quite refreshing too. The food is decent too. The Hotel offers rooms , apartment and suites too .
We stayed there for two nights. The stay was very comfortable. Excellent service, hygiene and food. The staff is very caring and helpful. The property is too good and well maintained. The choice of food is vast though we had booked breakfast and dinner there.
We had booked the resort for birthday celebration . Even before we arrived, we found that the resort management was quite helpful, and they continued to be cordial and helpful throughout our stay. Thanks for The General manager of the resort Mr.Somnath and his team for making our stay memorable…The room was clean and well-maintained. The restaurant near the reception serves good vegetarian food .Overall, a very pleasant experience with great rooms and a great staff. Rooms 5 Service 5 Location 5
We had a very pleasant stay in the holy city of Rishikesh! Thankyou Sterling Palm Bliss for such a comfortable stay and great hospitality. Very polite staff and great service. From nice room to delicious dining, we had a memorable stay. Special thanks to Mr. Pankaj Nautiyal, Housekeeping Manager, for helping us during our stay and making it a cherishable trip.
I booked this place with Free cancellation on Booking.com. The amount was charge immediately . I cancelled it a day later , refund was processed 10+ days later & the full amount was not refunded ! Really disappointed!wont recommend anyone.
I had booked for the month of Oct for family trip but had to cancel immediately coz of personal issue. I cancelled it and it said free cancellation and it's been 20 days I haven't got the money back on my credit card and now the bank will charge interest if I don't pay. While I have cancel the booking on time these people have yet not reversed the money. Pooja 9819354335