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Quality Inn

45 reviews
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Traveller (10)
Room & Suite (16)
Dining (4)
Overview
  • Excellent30%
  • Very good20%
  • Average24%
  • Poor15%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Fitness centre
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)Write a Review
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All reviewsbed was very comfortablecorned beef hashfree breakfast isin townfront deskgreat customer servicethe wi finext morningthe general managernice hotelexcellent staythe breakfast areawould stay here againliberty universityashleighgraduationclerk
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1 - 5 of 45 reviews
Reviewed 4 weeks ago

Asheigh's Customer Service is phenomenal!!! I visited the area to attend a friend's Mom funeral. I made my reservation online in case I wanted to stay overnight. The online representative informed me that I had until 4pm to cancel reservation. i was so consumed with...More

Thank LEG50
Response from Jeff P, General Manager at Quality InnResponded 4 weeks ago

Dear Valued Guest, Thank you for your 5 Star Review!!! First of all my condolences to your friends family. I was excited to read that you were pleased with Ashleigh's performance and exceptional customer service skills, Ashleigh is one of many Rock Star Customer Service...More

Reviewed 15 January 2018

I made my reservation online and opted to pay cash at check in, only to be told buy the young lady Ashlegh there was a requirement of a 100$ deposit until check out. I explained to her that it does not say that online anywhere...More

Thank TPalmer540
Response from Jeff P, General Manager at Quality InnResponded 16 January 2018

Dear Valued Guest, Thank you for your 5 Star Review!!! First off I was super pleased to read that you were treated above and beyond customer service, but it does not surprise me as Ashleigh is one of our Rock Star Customer Service Agents. We...More

Reviewed 30 December 2017

Now for starters, I don't normally leave reviews simply because my experience with the service & hospitality at many hotels has been on a gradual decline. But this one experience I had at a Quality Inn is one of the few stand outs so far...More

1  Thank Prince E
Response from Jeff P, General Manager at Quality InnResponded 31 December 2017

Dear Valued Guest, Thank you for your 3 star review! I was excited to read you enjoyed you time here at the Quality Inn Lynchburg, VA. We have two major goals for our guest, one is to provide each guest with a home like atmosphere...More

Reviewed 31 October 2017

I booked a smoking room by mistake, my error. I was there for one night so not too bad. Over all the place was clean. Seemed to be a nice part of town, felt safe. Breakfast was OK. They called it country ham but was...More

Thank TSA201
Response from Jeff P, General Manager at Quality InnResponded 1 November 2017

Dear Valued Guest, Thank you for your 3 star review! I was pleased to read you enjoyed your stay, but at the same time offer you my apologies that is was not a 5 Star Experience for you. That is our goal for every guest...More

Reviewed 22 October 2017 via mobile

The linen in the bed was soiled with a brown substance and the bathroom was extreme moldy. When I asked for the room to be cleaned and linen changed, I was told the washer and dryer was broken and they didn’t have clean sheets. The...More

Thank Kathy S
Response from Jeff P, General Manager at Quality InnResponded 23 October 2017

Dear Valued Guest, Thank you for your review! Please accept my apology for your recent stay at our hotel. We did have a breakdown of our washer about a month ago, so I can see your frustration and how this could of inconvenienced you. Please...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 80 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 80 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (10)
Room & Suite (16)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"King rooms are the best at this hotel. Shoot for the top floor always, it's most quiet there!"
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"Inside rooms are much better -- first floor will have occasional car noise from the ground level window..."
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"disappointed by poor service and cleanliness issues"
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"If you desire an interior room, ask."
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