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Quality Inn

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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Hampton, Virginia
Reviewed 27 February 2017

Check in took some time. There seemed to be some problems with the guest ahead of us, but even after I went to the desk check in seemed to take longer than normal. OTOH, our room was very convenient - #105 - reminding me of my old favorite artillery piece! However, there seemed to be no exhaust fan in the...

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Helpful?
Thank GrandpaGene
QualityLynchburg, Manager at Quality Inn, responded to this review

Dear GrandpaGene, I'm sorry to hear about your experience at check in and with your room telephone. It is important to us that our hotel guests are connected to a secured network. The Internet login process of a new password each week allows us to limit access to others who are not guests at our hotel. We appreciate feedback when...

Newcastle, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

I visit Lynchburg often, because my husband is a student at Liberty University Online and we enjoy coming to Lynchburg for the big events that LU have. When we visit we often stay at one of the more expensive hotels in town with lots of amenities. This time, however, it was a last-minute visit and we did not have the...

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2Thank Crystal P
About Hotel's Favourite Review
QualityLynchburg, Public Relations Manager at Quality Inn, responded to this review

Dear Crystal Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 8 February 2017

Took a group at end of December for Winterfest. Our group reservations were incorrect, and it took over 30 minutes to check in. While I was embarassed about the poor service, my group was very patient. One couple had to switch rooms because of something found on the bed. Another couple checked out after finding bugs in the bed. While...

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Helpful?
Thank Charles B
QualityLynchburg, Guest Relations Manager at Quality Inn, responded to this review

Dear Charles B, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to improve so that we can create better stays for our guests in the future. I truly apologize for the mix up of your group...

Richmond, Virginia
Reviewed 6 December 2016 via mobile

One hour before check in they cancelled my reservation. Said they had a water problem. I asked them to find alternate room somewhere nearby and they said they would and would call me with the information. Surprise surprise they never called. Problems come up but if you don't do what you say you are going to do I have no...

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Helpful?
Thank Jeff S
QualityLynchburg, General Manager at Quality Inn, responded to this review

Dear Jeff, On behalf of the entire team, I would like to apologize for the our mistake in not informing you of an alternate hotel due to our rennovations. We would love to be given a second opportunity to satisfy your expectations. We hope you will reconsider visiting us again in the future.

Tampa, Florida
Reviewed 1 December 2016

Overall this is a decent property for the price and I would stay here again. The staff were all very friendly and helpful and the location is decent for food and getting around Lynchburg. Property: This is an older motel style hotel with a main lobby and rooms with exterior entry. There are a number of rooms with interior hallway...

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2Thank Stephen Y
QualityLynchburg, General Manager at Quality Inn, responded to this review

Dear Mr. Stephen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 12 October 2016

I stayed in your hotel on May 3rd.First when I checked in room smelled a cigarette where as I had requested non smoking room. But I checked in too late so didn't say anything. Furniture and carpet is so old and sticky. Before the night of check out I had some medical issues and accidently throw up on my bed. Next...

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2Thank kabita g
Reviewed 8 October 2016 via mobile

The room was clean, bed was very comfortable and the staff was friendly. The breakfast was decent. The hotel is located near the mall and several restaurants so very convenient. I stayed here again during my second trip to Lynchburg since I had good experience.

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2Thank Szk26
Virginia
Reviewed 26 September 2016

We were in town overnight for a swim meet. This is a motel with some inside rooms. Clearly it was a motel that they converted to a Quality Inn and haphazardly added some inside room. The section I was in did not have an elevator so I had to carry our bags up the stairs. It also meant having to...

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1Thank noelle_Ians_mom
Norfolk, VA
Reviewed 24 September 2016 via mobile

Close to lots of dining options in historic Lynchburg, Friendly staff, good wifi, comfy bed with firm matress, cable TV, tasty breakfast... it was a great stopping point on our way to a football game in Blacksburg (1 3/4 hrs from stadium)

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1Thank genglertNorfolk_VA
Reviewed 7 September 2016

The room was clean. Mattresses and pillows were okay. Water pressure was too low for me to sufficiently rinse the shampoo out of my hair. Carpet pad only went half way. Internet service was slow at best. Breakfast was okay. My husband was pleased to have the corned beef hash. I liked the herbal tea selection.

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1Thank Sue N

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 5604 Seminole Avenue, Lynchburg, VA 24502 (Formerly Inn Lynchburg)
Region: United States > Virginia > Lynchburg
Price Range: ₹ 5,394 - ₹ 8,026 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Lynchburg Hotel Lynchburg
Lynchburg Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“disappointed by poor service and cleanliness issues”
Q3723QTcharlesb, 7 Feb 2017 | Read review
“If you desire an interior room, ask.”
  • Queen bed room with exterior entry.
tampasteve, 1 Dec 2016 | Read review
“highest floor if possible, housekeepers makes a lot of noise. Check your receipt before you check out.”
672kabitag, 12 Oct 2016 | Read review
“I requested a bottom floor so I could park outside my door.”
742crystalp, 26 Sep 2016 | Read review
“Ask for an inside room.”
  • Hair in shower
noelle_Ians_mom, 25 Sep 2016 | Read review
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