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Quality Inn & Suites

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137 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 137: English reviews
Delaware City, Delaware
Reviewed 29 March 2016

The Pool Was Great The breafast Fenomenal The Room Was Great And The Housekeeping Was Really Good So Quiet And The Price Very Good and The Staff Was Really Nice The Pool Was Warm Nice I Recommend This Hotel For a Family

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Helpful?
Thank JOSE R
Draper, Virginia
Reviewed 7 March 2016

The room had a bad smell. I don't know if it was the chemicals they use for cleaning or what, but I didn't like it. My husband didn't notice, but I am sensitive to odors. I got used to it after awhile, but I'm also a light sleeper and every time I turned over and faced the wall, I could...

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Helpful?
Thank emptynester40
derin123, General Manager at Quality Inn & Suites, responded to this review

Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding smelled on your recent visit. I have shared your feedback with head house keeper to ensure we handle these types of situations...

Springfield, Missouri
Reviewed 6 February 2016

Great room at a great price !!! PK at front desk was smiling, friendly & helpful, recommending local restaurants that offered a 10% discount for hotel patrons. Hallway smelled vaguely smoky but I was so pleased to find my room (#106) was perfectly fresh & absolutely spotless. Nothing fancy & yet quite nice. Appeared to have been recently painted; carpet,...

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Helpful?
Thank LINDA H
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Fort Rucker, Alabama
Reviewed 12 December 2015

This was my first stop in a very long drive. I stopped in and was immediately greeted by the staff. They asked if I had any discounts coming to me and I told them I was military. Not many places will do this and I'm glad they did. My room was clean and comfortable with the exception of the radiator,...

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Helpful?
Thank ZeroX24
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Northern Virginia
Reviewed 21 September 2015

We needed an inexpensive hotel for the night after attending a wedding in Goshen, VA. I booked through Hotel.com and requested a NON-smoking King room. After reviewing my reservation the day before I realized that the reservation was for a smoking room. I called and was told it could not be changed but to call back the next day. I...

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Helpful?
Thank lesleymn
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Pittsburgh,Pa
Reviewed 19 September 2015

Very pleased with this hotel! Good breakfast and clean surroundings! Friendly staff and easy location. Sometimes hotels are hard to find but we got off the exit and immediately saw the hotel. Would choose this location again when in the area1

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Thank kornekake
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Jonesborough, Tennessee
Reviewed 15 September 2015

checked in september 13, 2015 for one night after a very long drive from New York City. Got a room with king sized bed on first floor which was convenient to outside parking and not waiting for elevator. VERY dark room and such low voltage in lamps that we had difficulty seeing. We woke up to very loud commotion coming...

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Helpful?
Thank pudge2028
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Richmond, Virginia
Reviewed 11 September 2015

We stayed two nights August 7 & 8, 2015. The best thing I can say is that the bed was well made and the towels were plenty. The woman in charge of the breakfast was delightful - in spite of mad overcrowded conditions. The room carpet felt damp, and the room smell was damp also. The air conditioner was pitiful,...

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Helpful?
Thank KCWRVA
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Nashville, Tennessee
Reviewed 8 September 2015

The property was run down smelled of smoke and had a flood in the bathroom. AC only worked partially and doors were sticking. Needs an update BAD! Staff was fine but this place is dingy! Totally deceptive as the outside looks fine

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1Thank fredboy11
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 2 September 2015 via mobile

Stayed overnight last night, the rate was reasonable. The room was spacious and clean. The staff was friendly and professional. Easy access to I-81 and near numerous of restaurants and shopping center. I will stay here again when I'm in the area again.

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Helpful?
Thank Rich W
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2814 N. Lee Highway, Lexington, VA 24450
Region: United States > Virginia > Lexington
Price Range: ₹ 3,930 - ₹ 8,450 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
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Also Known As:
Quality Inn And Suites
Quality Hotel Lexington
Americas Best Value Inn Lexington
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out your tv before you get settled in”
 of 5 bubbles 832carlah, 8 Feb 2017 | Read review
“Smile and check them out first”
 of 5 bubbles CaptainManny, 3 Oct 2016 | Read review
“Great if you do not want to be bothered by the outside world.”
 of 5 bubbles VaVacationlovers, 3 Jul 2016 | Read review
“make sure and check that the room is clean, we looked at the bed and noticed that it had looked slept in.”
 of 5 bubbles vikis49, 27 May 2016 | Read review
“All the rooms were fairly quiet, We had many family members staying here.”
 of 5 bubbles gdgk1953, 20 May 2016 | Read review
5 of 5