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Crowne Plaza Dulles Airport, an IHG Hotel

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2200 Centreville Rd, Herndon, VA 20170-4305
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (129)
Room & Suite (90)
Dining (14)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Dulles Airport, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 20 in Herndon
Location
Cleanliness
Service
Value

Of Washington Dulles Airport hotels, Crowne Plaza® is the clear standout. We are conveniently located just minutes away, and our 24-hour complimentary airport shuttle and Park & Travel package will ensure your trip begins and ends smoothly. We even provide free, scheduled transportation services to companies within a five-mile radius on Monday through Friday.

Unlike many other hotels in Herndon, VA, our numerous business-oriented features ensure that corporate guests will have a successful visit. Complimentary Wi-Fi and over 7,200 sq ft of flexible function space make the Crowne Plaza Dulles Airport hotel a perfect place to hold meetings, banquets, conferences and more. If you're looking for hotels near Dulles Expo Center, we offer convenient access to its wide variety of events and occasions.

For leisure travelers, we are less than four miles from Reston Town Centre and within walking distance of the many shopping, dining and entertainment options at Worldgate Centre.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
VIP room facilities
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, Arabic and 4 more

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
55Restaurantswithin 1 km
1Attractionwithin 1 km
1193Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
skyguyWI wrote a review Dec 2021
Madison, Wisconsin98 contributions79 helpful votes
I have stayed at this Crowne Plaza several times and always had good experiences. This stay undid all the goodwill of the previous stays. When I arrived at the hotel, I had not yet booked a reservation. I told the agent at the reception desk that I would be staying three nights and emphasized the check-out date. She proceeded to book me for only one night according to the form she asked me to initial for the rate and sign. I told her again that I would be staying for three nights. I asked if I should correct the form. She assured me that she would correct it in the computer. The room she had initially assigned to me had a broken door lock system. I could easily open the room door without a key card, because the door latch was also broken. I immediately went down to the reception desk to get a new room. The new room had a working door. However, I discovered in the middle of the night that the toilet tank did not refill about half the time. I resorted to filling the trash can with water from the bathtub and dumping it into the toilet bowl to flush the toilet. The last thing was that the bill under my door mistakenly showed my last night at a rate that was 25% higher than the rate I had been quoted and agreed to. When I told the person at the reception, who appeared to be a manager, about the maintenance issues, she said, "Well, these things happen." When I objected to the rate increase, she said the rate was "variable." After I continued to object to the unannounced rate increase, she reversed it. She then said, very sarcastically, "There. Now are you happy?" The check-out service was incredibly rude. I was also surprised that only one hotel staff member was wearing a face mask despite the recent surge of COVID-19 and rapid spread of the Omicron variant. The manager said they were no longer required to wear face masks. Oddly, there were signs on the doors requesting guests to wear face masks in the hotel. Few did. IHG would be wise to require all staff to follow health protocols. As an IHG Gold rewards member and a travel industry professional for 39 years, I can no longer recommend the Crowne Plaza-Dulles.
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Date of stay: December 2021
Value
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Brent K wrote a review Nov 2021
Austin, Texas39 contributions7 helpful votes
The hotel is a nice place to rest your head after a long flight or a long day visiting DC. The staff is great, the breakfast was limited due to it being thanksgiving, but once again the staff made me feel welcome. The rooms are comfortable and easily cooled off or warmed up. It is a bit of a ways from the airport but they do have a shuttle that runs every half an hour.
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Date of stay: November 2021Trip type: Travelled
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Allons! wrote a review Nov 2021
Gloucester, Virginia157 contributions110 helpful votes
Latisha at the Crowne Plaza was superb in making my business stay worthwhile! Room on 6th deck was comfortable, quiet, roomy and clean! Dinner last evening and brunch at Houlihan’s was just what I needed! Easy access from IAD and easy to get to the Udvar- Hazy museum complex! Next stay in the National Capital Region will be here at the Crowne Plaza! Thanks for upgrading me as an InterContinental Ambassador!
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Date of stay: November 2021Trip type: Travelled
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Michael M wrote a review Aug 2021
Taipei, Taiwan59 contributions88 helpful votes
Coffee machine did not work. Waited for over an hour and gave up. Noisy air-conditioner. Compressor is in the room which makes it very noisy. Major design flaw. Also AC unit next to desk. I needed to get work done and was distracting to have it so close to where I spent most of my time. No hand sanitizer in my floor is empty. It's big so suspect it's been empty for several days. Almost killed myself trying to flag down shuttle bus. Shuttle bus only picks up at one of Dulles airport's two hotel pick-up spots. I did not know of the second one and two shuttle busses drove past me despite me trying to stop them. Almost killed my self running in front of the third to get driver to stop. Staff at hotel did not know there are two hotel shuttle bus stops when I complained. I picked hotel as review says it has a good location. This is not the case. Nearby Embassy Suites is much better located as it is close to shopping center. Internet seem quite good however.
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Date of stay: August 2021
Location
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Trip type: Travelled
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Trasie P wrote a review Jul 2021
Tumwater, Washington8 contributions2 helpful votes
This was the worst services for airport parking i ever experience, and I travel about 6 times a year and use these kinds of services. Crown Plaza airport parking, made me wait 3 hours from 1 am to 3 am to be picked up and taken to my car. After 24 hours of traveling I had to wait another 3 hours at a basically closed airport for them to pick me up and take me to my car. it took the very few helpful people to make them pick me up once they did. do not use them ever!
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Date of stay: July 2021
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PRICE RANGE
$106 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza herndon, crowne plaza hotel herndon
LOCATION
United StatesVirginiaFairfax CountyHerndon
NUMBER OF ROOMS
324
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Frequently Asked Questions about Crowne Plaza Dulles Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Dulles Airport, an IHG Hotel?
Nearby attractions include AMC Worldgate 9 (0.3 km), Ned Devine's Irish Bar and Restaurant (1.1 km), and Pinot's Palette (1.2 km).
What are some of the property amenities at Crowne Plaza Dulles Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Dulles Airport, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Dulles Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Dulles Airport, an IHG Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Dulles Airport, an IHG Hotel?
Conveniently located restaurants include Stone's Cove Kitbar, Amphora's Diner Deluxe, and Anatolian Bistro.
Are there opportunities to exercise at Crowne Plaza Dulles Airport, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Crowne Plaza Dulles Airport, an IHG Hotel have an airport shuttle?
Yes, Crowne Plaza Dulles Airport, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Dulles Airport, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Dulles Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Dulles Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Dulles Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.