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SpringHill Suites by Marriott Herndon Reston

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Traveller (54)
Room & Suite (44)
Dining (8)
Overview
  • Excellent34%
  • Very good45%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“waffle maker”(7 reviews)
“office area”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites by Marriott Herndon Reston
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Offers from SpringHill Suites by Marriott Herndon Reston
Special Offer: Member Rates
Hotel packages
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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All reviewsthe breakfast areawaffle makeroffice areafridge and microwavebusy hoteldc areasofa bedcomplimentary breakfastoatmealroom was spaciousmetro stationnorthern virginiashuttle servicehotel of choicebusiness tripone night staywe've stayed
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1 - 5 of 260 reviews
Reviewed 1 week ago

I arrived from a redeye flight in the morning at 8am to find my room had been given away and i had been charged simultaneously for the room. I had requested a late arrival but they indicated that that it was only until midnight and...More

Thank Sohan T
Response from nancy p, Manager at SpringHill Suites by Marriott Herndon RestonResponded 1 week ago

Dear Sohan T, Thank you for taking the time to provide feedback about your recent visit. I am very sorry to hear that your stay did not meet your expectations. We have investigated your reservation further and the cancellation refund has been processed. I would...More

Reviewed 1 week ago via mobile

This hotel was clean and the staff helpful. The room was large and comfortable. We had minor complaints: 1. Only fresh fruit at breakfast was apples. Would have liked berries or bananas. 2. Shuttle does not run on demand. It runs on hour and half...More

Thank Patti L
Reviewed 10 March 2018

I rarely have a complaint about Marriott properties but this is an outlier. The good: hotel is clean, staff is good, WiFi is good. The bad: NOISE. If your neighbors are having a normal decibel conversation, you can hear every word. The floor squeaks so...More

1  Thank wpbpete78
Response from nancy p, Manager at SpringHill Suites by Marriott Herndon RestonResponded 12 March 2018

Dear wpbpete78, Thank you for staying at the Springhill Suites, and we appreciate your feedback. I am very glad to hear the hotel was clean and the staff was nice. Please accept our apologies for the inconvience you encountered. We will defiantly be taking care...More

Reviewed 19 February 2018

The place is great, need a car to move around but they do provide frequent shuttle service, you can order food from outside and have it delivered to your room. Breakfast is good, employees are polite and helpful and the value/price ratio is great. I'll...More

1  Thank Laurent_Gourmand
Reviewed 16 February 2018 via mobile

The staff that helped us during our stay was truly excellent. Valencia and Nassim, are valuable assets, in my opinion. They all went out of their way to accommodate every need we had. Extended checkout, airport transfers, dining advice, etc. We could tell they really...More

1  Thank C G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 97 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (54)
Room & Suite (44)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kleersail67
3 September 2016|
AnswerShow all 7 answers
Response from Skystew101 | Reviewed this property |
I think the Reston metro to DC is within the 5 mile radius from the hotel. You can call the hotel and ask. It's around 45 mins to the DC area. The shuttle to/from the airport is free and runs every 20-30 mins, I believe... More
1
Vote
Kenia B
9 November 2015|
Answer
Response from Chris B | Property representative |
Hi Kenia. Thanks for asking about our renovation. We are excited to make these improvements to our lobby and fitness center in order to provide the best experience possible to our guests! Currently, our renovations are... More
0
Votes
retiredcouple60s
1 June 2015|
Answer
Response from AAV68 | Reviewed this property |
Yes. They have a shuttle with excellent drivers and clean vans.
0
Votes
Room Tips
"Ask for upstairs room, away from the parking lot."
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"If you are a light sleeper, ask for a higher floor."
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"Each of the rooms is an open suite, so they are all spacious no matter which one you get."
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"the hotel has quiet hour after 10 pm. You can ask for a quiet room"
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