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Courtyard Harrisonburg

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290 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Avon, Connecticut
Reviewed 4 weeks ago

Mattresses are worn out, saggy & uncomfortable. The rooms are tired and in need up an update. I waited over an hour to give and receive an order for a salad and when it was made, it was wrong. Service at the bar/food counter is better in the morning than in the evening & night. This is disturbing considering that...

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Helpful?
1Thank dneagle1
Day L, Manager at Courtyard Harrisonburg, responded to this review

Dear neagle1, We thank you for taking the time to leave your feedback about your recent stay here with us at the Courtyard in Harrisonburg. While we strive to always leave our guests completely satisfied, it is clear that we have fallen short on this during your recent stay. We sincerely apologize for the shortcomings of our service as well...

Virginia
Reviewed 13 February 2017

On the 10,000 foot view, it's a Courtyard and its standard setup from there. I don't think there was much notable in the good or bad area, except that the walls seemed a bit thin. I'm also a little disappointed they didn't seem to care about the idea of brand loyalty on check-in. It was more about just processing another...

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Helpful?
Thank Hatzlacha
Management response:

Thank you for taking the time to give us your feedback. I am disappointed you felt like just another person at check in. I will definitely try harder to make all guest feel more welcome. I do teach brand loyalty, right now we have a entire new staff, They are still catching onto how we do things here. Thanks to...

Roswell, Georgia
Reviewed 12 February 2017

As an experience and durable "road warrior" of more decades than I care to declare here, I've stayed in a lot of hotels around the world. Now, as Courtyards go - this wonderful located offering will not dissapoint one bit! Even the way it sits up on one of the hills overlooking the valley is a treat - especially at...

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Helpful?
Thank Steve W
Bangor, Maine
Reviewed 30 December 2016 via mobile

horrible service. arrived after 15 hours on the road..expecting less than 6 hours sleep. LINE at front desk..manager should leave the office and actually help guests. so gal checks me in."which floor would you like to be on?" "TOP FLOOR". There are 4 floors....I am put on 3rd. yup, thats the top. Then I asked her if she had my...

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Helpful?
Thank Mainah65
Management response:

Dear Mainah65, We are sorry to hear about your bad stay here with us. You may have been put on the 3rd floor because it was our highest floor available. We will still ask if the forth floor is full because some guest really hate the lowest floors. I do know the hotel spa's can be loud, so I do...

Reviewed 17 November 2016

I was looking for a place to get away and play video games during the Blizzcon event as I had missed tickets to the real thing. My main concern was consistent and reliable internet. The free wifi averaged around 100k/s, but the $4.95/day enhanced internet was steadily at 5.9 MB/S, which was perfect for me. The room was spotless, the...

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Helpful?
Thank William S
Day L, Manager at Courtyard Harrisonburg, responded to this review

Dear William S, We appreciate you for taking the time to let others and us know how we are doing! We're glad to hear that everything for your room was exceptional and that our internet speed met the standards that you really needed for your gaming. We'd love to have you back in the future if you ever happen to...

Willow Street, Pennsylvania
Reviewed 7 November 2016

We stayed here on our way to West Virginia. The hotel is easy to get to off the interstate and very close to James Madison University. We got there in early afternoon so we had plenty of time to hike the JMU Campus. 4 mile trip to the stadium and back. The campus is gorgeous. The hotel staff were very...

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Helpful?
Thank gfm1118
Management response:

Thank you so much for all your wonderful comments. We too love our little slice of paradise here. Be sure to come back the next time on your way through the Valley. We would love to have you again! Jeremiah Congdon Front Office Manager Courtyard by Marriott Harrisonburg,VA 22801 Tel: (540)432-3031 Fax: (540) 432-3032

Reviewed 30 October 2016 via mobile

We chose this hotel based on review comments of "quiet", "comfortable beds", and "lovely view of the mountains". We found all to be true. The only problem we encountered was loud talking and smell of cigarette smoke coming from next door. We called the front desk, and they responded immediately to correct the problem, which they did. The room was...

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Helpful?
Thank Lois M
Management response:

Dear Lois M, Thanks so much for your feedback. Sorry you encountered the loud guest and the smoke smell. We were so glad to hear you enjoyed the rest of your stay and the lovely views of the mountains. We do have the best views here. Thrilled to hear you would come back, so we will see you on your...

TN
Reviewed 23 October 2016 via mobile

We stayed here following a band competition at JMU. The facility is very convenient to the campus and lots of restaurants (and a Walmart) are close by. I do wish that Marriott offered breakfast at the Courtyards the way they do at their other brands. The Bistro (for fee) option is just not working for me. Also, in the king...

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Helpful?
Thank countingmomma
Day L, Manager at Courtyard Harrisonburg, responded to this review

Dear countingmama, We really appreciate you for taking the time to comment about your stay here at the Courtyard Marriott in Harrisonburg. We strive to leave our guests completely satisfied after their stay and I am sorry to see that some of our options did not work out for you. If you choose to stay with us again in the...

northern VA
Reviewed 16 October 2016 via mobile

Our son plays jazz at Jmu and that Friday concert brought us up on a football weekend with sold out hotel. This team runs a clean, quiet and very comfortable hotel. Large room. Very quiet room and again - they were sold out. We expected some noise. Nope. Good heating and cooling and the TV worked. Really what more did...

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Helpful?
Thank constantgardener87
Management response:

Dear constantgardener87, Thank you for taking the time to tell others about your stay here at the Courtyard in Harrisonburg. We would like to say "you're welcome" for your comfortable night's stay and invite you to stay with us again in the future whenever you find yourself back in the Shenandoah Valley. We strive to have the best service and...

Roanoke, Virginia
Reviewed 13 October 2016

It was just for an overnight visit for a work trip. Hot water, indoor pool. It would have been better with a breakfast option to be included. The rooms had dim lighting but the computer desk area had an extra light.

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Helpful?
Thank Angela H
Management response:

Dear Angela H, Thanks for taking the time to leave us a review after your quick visit. We are glad that we could meet your needs while you were in town for business. All though the Bistro does have an additional cost, our menu is fresh and made to order each day to give you better options. Once people taste...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Harrisonburg

Address: 1890 Evelyn Byrd Ave, Harrisonburg, VA 22801-3571
Region: United States > Virginia > Harrisonburg
Price Range: ₹ 8,246 - ₹ 13,678 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Harrisonburg 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Courtyard By Marriott Harrisonburg Hotel Harrisonburg
Harrisonburg Marriott
Harrisonburg Courtyard
Hotel Style:
#7 Business Hotel in Harrisonburg
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Harrisonburg staff and other travellers.
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Alabama
10 months ago

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Questions? Get answers from Courtyard Harrisonburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms next to elevator; try to stay on front side for better views”
 of 5 bubbles 29stevew29, 12 Feb 2017 | Read review
“3rd or 4th floor front with balcony for fantastic view”
 of 5 bubbles gfm1118, 7 Nov 2016 | Read review
“higher floor. King Suite”
 of 5 bubbles mtv24, 26 Aug 2016 | Read review
“First floor rooms were nice.”
 of 5 bubbles katieprov19, 16 Jul 2016 | Read review
“Great customer service!”
  • Panaramic view from balcony in the morning.
 of 5 bubbles jpacella, 23 Jun 2016 | Read review
5 of 5