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I realized shortly after arriving why the reviews on this place are all over the board. I am reviewing this as a non-member who booked a room online (staying on the non-member side of the property). In short, here is the summary:
This place is...More
4th time here, but so far our stay in the lodge is terrible!!! Room was not cleaned properly prior to arrival. Disgusted to find someone else’s hair all over bathroom floor. Makes you wonder what else they overlooked?!?! Cabins were rustic but clean. Then to...More
1 Thank Gretchen C
Response from BluegreenCares, Manager at Shenandoah CrossingResponded 1 week ago
Hello Gretchen C, thank you for sharing your review of Shenandoah Crossing. We are very sorry to learn of the housekeeping issues within your accommodations we will be looking into these issues with our staff.
So many attactives on-site, such as horseback riding, boating, fishing, free 18 holes putt putt golf, swimming in indoor or outdoor pools. The Virginia countryside is so beautiful. The cabins are rustic, but blends into the wooded area. Have stayed here several times.
1 Thank PBM760
Response from BluegreenCares, Manager at Shenandoah CrossingResponded 2 days ago
Hello PBM760, thank you for staying with us at Shenandoah Crossing. We are thrilled that you continue to enjoy our property!
The area itself is awesome and the vacation was amazing. The area has a lot to offer and even the resort itself was good but the staff and the resort need a lot of work.
- the front desk staff is very nice
This property was built as a resort/time share I am assuming but it appears that their numerous cabins and the hotel rooms rent as nightly lodging. We rented a 2 bedroom cabin for 1 night. The cabin was clean, well equipped and the beds had...More