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Hilton Garden Inn Richmond Innsbrook

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Traveller (45)
Room & Suite (50)
Dining (9)
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Overview
  • Excellent51%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(81 reviews)
“omelet”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Richmond Innsbrook
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Richmond Innsbrook
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (737)
There are newer reviews for Hilton Garden Inn Richmond Innsbrook
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Show reviews that mention
All reviewsfront deskwithin walking distanceomeletindoor poolexcellent staybusiness tripstaff was friendlyshort pumpconvenient locationenjoyed my stayclean roomsshopping and restaurantsgreat place to stayvery nice hotellots of restaurantswould stay here againbed was comfortable
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81 - 85 of 731 reviews
Reviewed 17 September 2017

Easy to get to all parts of Richmond from this hotel. Lots of amenities near by including onsite. Quiet if you just want to stay in and plenty of fine dinning if you want to go out. I have stayed here at least twenty times...More

Review collected in partnership with Hilton Garden Inn
Thank F436RAjasonn
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 20 September 2017

Ajasonn, We appreciate the nice review and the continued support of the hotel with all of those stays. With over twenty stay you obviously know the property and surrounding area well. Thank you for your business and we look forward to seeing you again real...More

Reviewed 17 September 2017

Needed one night stay on weekend with NASCAR event got it here and was completely satisfied. Got the government rate that other hotels did not have and got great service from the staff. Talked with the manager who was a Hokie and he made the...More

Review collected in partnership with Hilton Garden Inn
Thank Bob V
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 26 September 2017

Bob, It was great speaking with you and always nice to take care of a fellow Hokie. Look forward to seeing you back again soon and hope you enjoyed the race.

Reviewed 14 September 2017

Our family stayed in this hotel while we were new to the area -- planning a move here. The atmosphere was wonderful, the beds were comfortable, and management was great. They were always there when we needed something. We found some great places to eat...More

Thank Grinchnot
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 20 September 2017

Grinchnot Family, We are so glad you enjoyed your stay and we look forward to your moved to Richmond. If you need anything please do not hesitate to contact us.

Reviewed 13 September 2017

The beds were great as were the amenities and it had a kreurig. I would stay there again. They were very responsive with service and they provided a cookie upon arrival like they do in Europe when you get to your hotel.

Review collected in partnership with Hilton Garden Inn
Thank 883theresah
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 14 September 2017

Theresah, We are so glad you enjoyed the arrival experience and the hotel overall and especially love hearing about the responsive service. We hope your travels will bring you back again soon.

Reviewed 13 September 2017

Hotel in an amazing location. Nice and quiet and happy I was able to check-in online prior to my arrival. Complimentary wi-fi and snacks in the lobby. Nice outdoor lounge that was nice to enjoy in evening.

Review collected in partnership with Hilton Garden Inn
Thank Psychedshell
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 14 September 2017

Psychedshell, Thank you so much for the nice review and we are so glad you found the extra amenities to enhance your stay. We look forward to your return

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 107 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 107 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (45)
Room & Suite (50)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
badgerfansx3
16 July 2017|
AnswerShow all 5 answers
Response from LadyEll | Reviewed this property |
I had a car You may need to call them for that answer.
0
Votes
Cora C
19 August 2015|
AnswerShow all 2 answers
Response from Carter M | Property representative |
Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
0
Votes
Cathy B
25 June 2014|
AnswerShow all 2 answers
Response from Sara D | Property representative |
Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
0
Votes
Room Tips
"Rooms near the "Place" celebration facility across the corridor may be nosy of there is a late..."
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"They have 10 suites... awesome if you can get one."
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"We like the rooms furthest from the elevator. Corner room was excellent."
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"For a non-driver, walks to the Starbucks was pleasant; any further you should Uber."
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